Good to know
|Distance to city centre||0.8 km|
|Distance to airport||3.0 km|
|"friendly staff and spacious rooms."||(in 70 reviews)|
|"Nice big comfy bed,balcony access."||(in 24 reviews)|
|"Very neat and tidy."||(in 7 reviews)|
|"No free WiFi"||(in 7 reviews)|
Time of year
Show reviews that mention
|bed was very comfortable||in 32 reviews|
|bedroom apartment||in 30 reviews|
|car park||in 7 reviews|
|clean and comfy||in 7 reviews|
|customer service||in 8 reviews|
|easy access||in 13 reviews|
|eat breakfast||in 7 reviews|
|hand towel||in 5 reviews|
|hotel car park||in 17 reviews|
|living area||in 12 reviews|
|mackay||in 3 reviews|
|smaller than expected||in 18 reviews|
|staff are always polite||in 98 reviews|
|washing machine and dryer||in 8 reviews|
|wifi is free||in 19 reviews|
Bathroom had hair on the ground, Fridge still had food in it from the day or night before. Got a king room, small for the amount of money paid and not clean. Was a let down.
Not much at all
The location is terrible due to pub playing very loud music and having a heavy metal band play until midnight resulted in our daughter traumatised by the “scary man screaming” I would not recommend this place at all the kitchenware needed to be cleaned the beds have half made up linen and broken fans this place is a rip off with no sound proofing and right beside the emergency services so you are woken up at all hours of the night. Also some windows don’t have curtains so light wakes you up early
Pretty much as described on booking.com.
Room was not clean and we expected a far higher standard from Oaks. Pubes on the shower door in bathroom. Shower head hasn’t been descaled for far too long. There were fish scales on the knives in the drawer of “clean” cutlery and the dishwasher doesn’t look like it’s been cleaned properly for a long time. Mystery stains on the couch and the mirrors were filthy in all rooms. Someone’s fortune cookie “fortune notes” had been placed under the glass on the dining table and just left there... generally nowhere near as clean as it should have been. Way too close to a very loud pub which didnt bother anyone but me (light sleeper). The live music from the pub was LOUD.
None of the three fans worked.
The loud music from the pub across the road in the evening
A stay at Oaks Carlyle places you in the heart of Mackay, within a 15-minute walk of Queens Park Orchid House and Mackay Enertainment and Convention Centre. Featured amenities include dry cleaning/laundry services and luggage storage. Free self parking is available onsite.
based on 539 reviews
Things to know
- Great shopping
- Great reception
- Accessible parking
Policies vary by room type and provider.
Most popular landmarks
- Artspace Mackay 0.8 km
- Mackay Enertainment and Convention Centre 0.8 km
- Jubilee Park 1 km
- Bluewater Lagoon 1.3 km
- Harrup Park 1.6 km
- Mackay Regional Botanic Gardens 3.3 km
|Hamilton Island||91 km|