Prices are in New Zealand Dollars.

Oaks Carlyle

23 Alfred Street, Mackay, QLD 4740, Australia
+61 749 636 600

Cheapest
rate per night

8.3

Excellent
based on 539 reviews
Oaks Carlyle - Mackay, QLD, Australia
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+61 749 636 600

Good to know

Distance to city centre 0.8 km
Location rating 9.3
Nearest airport Mackay
Distance to airport 3.0 km

Rooms

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Reviews

Pros

Cons

Traveller rating

137
62
23
7
0

Time of year

Traveller type

Show reviews that mention

+
bed was very comfortable in 32 reviews
bedroom apartment in 30 reviews
car park in 7 reviews
clean and comfy in 7 reviews
customer service in 8 reviews
easy access in 13 reviews
eat breakfast in 7 reviews
hand towel in 5 reviews
hotel car park in 17 reviews
living area in 12 reviews
mackay in 3 reviews
smaller than expected in 18 reviews
staff are always polite in 98 reviews
washing machine and dryer in 8 reviews
wifi is free in 19 reviews
  • Mediocre
    Oct 2019
    3.0

    Bathroom had hair on the ground, Fridge still had food in it from the day or night before. Got a king room, small for the amount of money paid and not clean. Was a let down.

  • Mediocre
    Oct 2019
    2.9

    Not much at all

    The location is terrible due to pub playing very loud music and having a heavy metal band play until midnight resulted in our daughter traumatised by the “scary man screaming” I would not recommend this place at all the kitchenware needed to be cleaned the beds have half made up linen and broken fans this place is a rip off with no sound proofing and right beside the emergency services so you are woken up at all hours of the night. Also some windows don’t have curtains so light wakes you up early

  • Good
    Oct 2019
    6.3

    Pretty much as described on booking.com.

    Room was not clean and we expected a far higher standard from Oaks. Pubes on the shower door in bathroom. Shower head hasn’t been descaled for far too long. There were fish scales on the knives in the drawer of “clean” cutlery and the dishwasher doesn’t look like it’s been cleaned properly for a long time. Mystery stains on the couch and the mirrors were filthy in all rooms. Someone’s fortune cookie “fortune notes” had been placed under the glass on the dining table and just left there... generally nowhere near as clean as it should have been. Way too close to a very loud pub which didnt bother anyone but me (light sleeper). The live music from the pub was LOUD.

  • Excellent
    Sep 2019
    9.6

    Clean apartment.

    None of the three fans worked.

  • Excellent
    Sep 2019
    9.6

    The loud music from the pub across the road in the evening

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About

Overview

A stay at Oaks Carlyle places you in the heart of Mackay, within a 15-minute walk of Queens Park Orchid House and Mackay Enertainment and Convention Centre. Featured amenities include dry cleaning/laundry services and luggage storage. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

based on 539 reviews

9.3

Location

9.2

Pool

2.9

Breakfast

2.7

Food

Things to know

  • Great shopping
  • Great reception
  • Accessible parking

Check in

14:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Internet
Wi-Fi
Outdoor pool
No smoking
Air-conditioned
Free parking
Terrace/Patio
Lift
Concierge service
Laundry service
Room service
Hairdryer
Safe
Pets not allowed
Storage available
Grill
Babysitting or child care
Express check out
Cable or satellite TV

Photos

Oaks Carlyle - Mackay - Building All photos (17)
Oaks Carlyle - Mackay - Bathroom Bathroom (1)
Oaks Carlyle - Mackay - Bedroom Bedroom (7)
Oaks Carlyle - Mackay - Building Building (2)
Oaks Carlyle - Mackay - Dining room Dining room (1)

Location

Most popular landmarks

  • Artspace Mackay 0.8 km
  • Mackay Enertainment and Convention Centre 0.8 km
  • Jubilee Park 1 km
  • Bluewater Lagoon 1.3 km
  • Harrup Park 1.6 km
  • Mackay Regional Botanic Gardens 3.3 km

Getting Around

Mackay 3 km
Hamilton Island 91 km

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