Pros (+) The staff allowed us a late checkout when work meant we were delayed, and then were even delayed for that checkout time. Restaurant manager in La Cecina served us Pizza even though the kitchen was closed!
Cons (-) Not much
4 stars
Hotel Astoria
Pilatusstrasse 29, 6002 Lucerne, Luzern, Switzerland
Lucerne, Switzerland
See location+41 41 226 88 88Photos of Hotel Astoria
Overview
A 10-minute walk from Lucerne Railway Station, Hotel Astoria Lucerne has a accessible setting, making it an ideal place to stay when visiting Lucerne. It provides complimentary Wi-Fi, a coffee bar and a rooftop terrace.
The hotel offers a concierge, a currency exchange and a 24-hour reception. In addition, the multilingual staff are on hand to provide local information. Just moments from nearby clubs and bars, this 4-star hotel also allows guests to explore what the local nightlife has to offer.
The rooms at Hotel Astoria Lucerne are chic with facilities such as a private bathroom. They are all soundproofed and include a refrigerator, bottled water and a mini bar.
A cooked breakfast is served at La Cucina Italian and Thai Garden every morning before guests go out to sightsee in the local area. For those wishing to stay nearby for a meal, Mekong is on-site. Guests can also relax with a drink at Penthouse Lounge.
Hotel Astoria Lucerne is an ideal base for those wishing to visit local attractions, with the Kapellbrucke, Lucerne Culture and Congress Centre and Rathaus Lucerne all within walking distance. Zurich Airport is within a 50-minute drive and the hotel provides a shuttle service.
Latest deals for Hotel Astoria
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel Astoria
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
Services and conveniences
- Conference rooms
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Key card access
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Designated smoking area
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
General
- Hardwood or parquet floors
- Inner courtyard view
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Bathroom
- Hairdryer
- Toilet
- Private bathroom
- Walk-in shower
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Night club
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Terrace/Patio
Bedroom
- Sofa bed
Fitness
- Fitness centre
Reviews of Hotel Astoria
7.8
Good
2110 verified ratings
Wonderful
803
Very good
488
Good
356
Okay
169
Fair
141
Mediocre
70
Poor
83
Summary of reviews
Guests say
Guests generally appreciated the hotel's great location, which is within walking distance to major attractions and the main station. Cleanliness is also frequently highlighted as a significant positive aspect, with many praising the modern and tidy environment. Additionally, the staff received positive remarks for their helpfulness and customer service, especially in accommodating requests. However, some reviewers expressed dissatisfaction with the value for money, citing high prices for parking and additional charges for children. Guests also reported noise issues, particularly from the rooftop garden and high traffic areas, affecting their sleep quality. Lastly, there were complaints about bed comfort and the cleanliness of bedding.AI-generated from customer reviews
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7.8 out of 10
633 reviews
8 out of 10
18 reviews
6.4 out of 10
7 reviews
8.5 out of 10
1 review
7.9 out of 10
2 reviews
All reviews
Cons (-) Room was over-heated and there was no in-room ability to adjust. Staff assembling and chatting in court-yard from very very early made opening window impossible. Hallway noise (conversations and doors of other rooms) extremely loud. A terrible nights sleep.
Location
Pilatusstrasse 29, 6002 Lucerne, Luzern
What's nearby
- Stiftung Rosengart222 m
- Jesuitenkirche254 m
- Kapellbrücke0.4 km
- Lucerne Rathaus0.4 km
- Kornschütte0.4 km
- Spreuerbrücke0.5 km
- St. Peterskapelle0.5 km
- Kunstmuseum Luzern0.6 km
- Lucerne Culture and Congress Centre0.6 km
- Museggmauer0.7 km
- St. Matthäuskirche0.8 km
- Hofkirche1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Astoria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Astoria
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in LucerneMost recommended
See most recommended stays in LucerneGood to know
Value for money | 7.1 |
|---|---|
Distance to city centre | 0.5 km |
Nearest airport | Zurich |
Distance to airport | 49.3 km |