|"Staff were very friendly and helpful."||(in 7 reviews)|
|"The staff very friendly"||(in 23 reviews)|
|"Very good restaurant in-house"||(in 3 reviews)|
|"Breakfast was not good"||(in 1 review)|
|"It's a small hotel."||(in 4 reviews)|
Nice hotel overall but overpriced
Bathroom leaking :-)
Beautiful Design, friendly staff, excellent location. Just perfect.
Exceptionally friendly staff, large and nicely furnished room, great views from windows (had a corner room), very fine asian restaurant in the basement, lively urban bar lounge, best presented breakfast i've ever seen (unfortunately i'm not a big eater in the morning), very central but quiet location: a few steps from train station and lake, but on a quiet city park.
Everything was really to my full satisfaction! Just one hint to travellers: upon arrival, move the lower table below the desk into a far end corner of the room; I hit its sharp edges twice when standing up from desk chair, and left the hotel with a badly bruised leg ;o)
The concept of the hotel, the furnishings and the restaurant were all very good and its location is very central. It is very beautiful.
The heating was a problem because the temperature could not be controlled in the rooms and it was always very hot and not comfortable for sleeping. The bed was very hard and not comfortable and there was no place in the room for two people to sit except on the bed. I expect a much greater level of comfort at this type of hotel.
Very good food.Perfect place to stay for romantic night.While she will try to find you in bed you can see her in the mirror....
The Hotel was a great exoerience and the description on the website was very accurate. The staff were more than helpful and friendly and we thoroughly enjoyed our stay.
The friendliness of the staff, the fact we could choose a room, the "feeling well", the fair rate for the room, we could had a "small breakfast" for a lower rate (this is rare in hotels of this category and I tested a lot of hotels..). the fact the they reserved us a corner in the bar for a drink befor the dinner. No arrogance in the whole hotel, ....
It would be difficultt to find something we did not like... and this "I did not like" has nothing to do with the hotel itself it is more politic...but it would be nice to have "no smoking" at breakfast and in the restaurant ...smokers could smoke so easely upstairs at the bar..
restaurant, beakfast, helpfull staff
the staff treatment and the strange furniture
the shawer pipe is not working very good
We spent to nights at the hotel while in Lucern and had a brilliant time. Staff was very caring, room (the cheapest one) was on the 5th floor with nice view over the city. Location is perfect - we could go everywhere on foot. I really recommand this place to anyone who like modern architecture!
Situated under a 10-minute stroll from Lucerne Railway Station, The Hotel Lucerne Autograph Collection offers guests a convenient base while in Lucerne. It is located a brief walk from Rathaus Lucerne, Kapellbrucke and Lucerne Culture and Congress Centre.
The hotel has been recently refurbished and provides a 24-hour reception, a sauna and valet parking. Airport transfers, a dry cleaning service, a laundry service and babysitting/child services are available upon request. It also offers superb options for business meetings and events.
The Hotel Lucerne Autograph Collection has 30 themed rooms that are equipped with a variety of essential facilities to ensure guests have an enjoyable stay. The hotel also has several connecting rooms to accommodate families.
With a selection of French and Asian dishes, The Hotel Lucerne Autograph Collection's on-site restaurant offers a variety of satisfying meals to try. In the evening, guests can relax with a drink in the in-house bar. Guests are also able to try one of the various bars and cafés in the vicinity.
The hotel is located in the City's well-known shopping area. Staff can help with planning excursions, and can assist with car hire.
based on 122 reviews
Policies vary by room type and provider.
Guests with existing The Hotel Lucerne, Autograph Collection reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Hotel Lucerne, Autograph Collection for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Hotel Lucerne, Autograph Collection is located at Sempacherstrasse 14, 0.5 km from the centre of Lucerne. Stiftung Rosengart is the closest landmark to The Hotel Lucerne, Autograph Collection.
Check-in time is 15:00 and check-out time is 12:00 at The Hotel Lucerne, Autograph Collection.
Yes, The Hotel Lucerne, Autograph Collection offers free Wi-Fi.
No, The Hotel Lucerne, Autograph Collection does not offer free parking.
No, The Hotel Lucerne, Autograph Collection does not offer free airport shuttle service.
The Hotel Lucerne, Autograph Collection is 49.2 km from Zurich. The Hotel Lucerne, Autograph Collection is 63.1 km from Belp.
Yes, The Hotel Lucerne, Autograph Collection is a pet-friendly hotel.
No, The Hotel Lucerne, Autograph Collection does not have a pool on-site.
The Hotel Lucerne, Autograph Collection has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.