Hyatt Place Lubbock

The location was ideal !

This past Saturday at 2 pm, my room had not been cleaned. I went down to the front desk and asked for my room to be attended to. The young lady at the front desk called housekeeping in my presence and was told it would be taken care of. I returned at 9 pm only to find that my room was just the way I had left it. Bed was not made, no new towels, and the trash had not been taken out. I again went down to the front desk and informed them that housekeeping had not come to my room. They brought me new towels for the next morning and gave me 2 coupons for a drink at the café. Very disappointed.