Good to know
|Distance to city centre||0.5 km|
|Nearest airport||Tarbes Ossun Lourdes|
|Distance to airport||10.0 km|
|"Amazing location and helpful staff."||(in 89 reviews)|
|"Helpful staff, close to sanctuary."||(in 18 reviews)|
|"Staff are so nice and helpful"||(in 129 reviews)|
|"There was no cleaning service."||(in 6 reviews)|
|"Poor choice at breakfast"||(in 4 reviews)|
|"Hotel difficult to find & parking dire."||(in 4 reviews)|
Time of year
Show reviews that mention
|bed was comfortable||in 7 reviews|
|breakfast was not great||in 45 reviews|
|close to the sanctuary||in 19 reviews|
|finding parking||in 12 reviews|
|great location||in 125 reviews|
|hotel was so close||in 42 reviews|
|limited choice||in 7 reviews|
|lourdes||in 8 reviews|
|near the church||in 2 reviews|
|room was a bit small||in 14 reviews|
|service was very good||in 11 reviews|
|shops and restaurants||in 15 reviews|
|small room||in 66 reviews|
|staff was very nice||in 145 reviews|
|value for money||in 16 reviews|
Best location and friendly staff who are ready to help you.
As an avid user of booking.com and with upcoming trips booked again through booking.com. This is the single worst hotel, I have stayed in all the time I have trusted the reviews on booking.com. There was an insect infestation in my room 471 and when I made the complaint to the night manager, I was placed in a room with a broken door which had no security in addition to a dead bug in the pillow case. There is a permeating smell of drains throughout the building and rising damp everywhere. I am loath ever to give bad reviews to any establishments as people such as the lovely but helpless staff I encountered are dependent for jobs but it is my duty to warn any pilgrims considering this hotel to NOT stay here.
On returning home, I researched the internet on the type of insects I encountered in my room and there is a high probability that these were bed bugs which has necessitated me disposing of everything before I entered my own home so as to prevent an infestation of my own home. All my clothes will have to be washed at a high temperature which will ultimately destroy them. Management and staff seemed hopeless in this whole situation. Management were informed of the situation two hours before I checked out and no response was forthcoming while I was still in France. I informed management again through email of the consequential loss I suffered as a result of staying in their hotel and again there was non satisfaction. It is my Christian duty as a pilgrim to the beautiful town of Lourdes to warn my fellow pilgrims to NOT stay in the Hotel Continental
It's my favourite hotel. Clean and very close to the sanctuary.
Location, very walkable to shops, attractions, restaurants.
Only one power outlet in the room. Thus unable to charge multiple electronic devices. No microwave or refrigerator in the room.
Hotel Continental is centrally located in Lourdes, a 4-minute walk from Basilica of St. Pius X and 8 minutes by foot from Grotte of Massabielle. Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 1,404 reviews
Things to know
- Great reception
- Friendly service
Policies vary by room type and provider.
Reviews about Hotel Continental
Most popular landmarks
- Musee Grevin de Lourdes 194 m
- Musee de la Nativite 308 m
- Le Musee de Lourdes 341 m
- Basilique Notre-Dame-du-Rosaire de Lourdes 376 m
- Basilica of St. Pius X 381 m
- Chateau de Lourdes 384 m
|Tarbes Ossun Lourdes||10 km|
|Pau Uzein||43.3 km|