Good to know
|Distance to city centre||2.8 km|
|"The helpful and kind and accommodating staff!"||(in 4 reviews)|
|"The room was clean and sheets were comfortable"||(in 15 reviews)|
|"The room and the bathroom were clean and comfortable overall."||(in 5 reviews)|
|"Staff was very rude and unprofessional"||(in 3 reviews)|
|"No ice machine or vending machine."||(in 12 reviews)|
|"Room smelled like an ashtray."||(in 8 reviews)|
Time of year
Show reviews that mention
|bathroom was clean||in 5 reviews|
|bed was so comfortable||in 10 reviews|
|double queen room||in 47 reviews|
|heard gun||in 9 reviews|
|ice machine||in 12 reviews|
|lock on door||in 9 reviews|
|paid my money||in 11 reviews|
|room roaches||in 35 reviews|
|rounding||in 3 reviews|
|socks or shoes||in 3 reviews|
|staff is very rude||in 19 reviews|
Nothing! Will NEVER stay here again. I travel for a living and just needed to relax, so much for that!
I asked at the window to confirm they still had a king room available before checking in as the customer before requested the same and ended up with bunkbeds! I was informed yes. Lady ran my credit card as debit and it was declined after I clearly told her it was credit and she told me to enter my pin. She gave me the receipt saying it was declined, I showed her the receipt said it was ran as debit, she insisted she pressed the credit key. She ran it again, this time I pressed the credit key and it asked for the last 4 digits of the card number and I shared that with her, it was approved of course and she was unapologetic. Then she copied my credit card and drivers license after the sale was completed. I inquired she said it was the law (bs). After sale final she tells me there are no king rooms available, a double only. Clearly I was not happy it was late, there posted policy is no refunds for any reason, I could have went to a hotel for the same price and a much better experience! The tv in the room came on but the remote was broken and didn’t work, a blue screen was all. There was no phone in the room or place to hang clothes as advertised. People were at my door all night from the next room super loud even though that was against policy. Bathroom was dirty. Clearly property not monitored. Room doors have no security lock either and are outside.
No water in the room.
The booking was easy, I had asked to switch my rooms and Andy was very helpful and accommodating
If I had to make a complaint, the parking is limited and parking on the street is limited as well.
The staff had no more rooms like the one i reserved so they upgraded us with no problems. They were very friendly and the bed was very comfortable. I would stay here again.
I didnt like that there was no stored within walking distance, there was also no vending machine on site
Everything was amazing...
With a stay at Ruby Motel in Long Beach (Harbor), you'll be a 4-minute drive from Long Beach Convention and Entertainment Center and 5 minutes from Aquarium of the Pacific. Free self parking is available onsite.
based on 148 reviews
Policies vary by room type and provider.
Reviews about Ruby Motel
Most popular landmarks
- City Place Shopping Center 2.1 km
- Pacific Island Ethnic Art Museum 2.2 km
- Museum of Latin American Art 2.3 km
- City Hall Long Beach 2.6 km
- Pike at Rainbow Harbor 3 km
- Long Beach Convention & Entertainment Center 3.1 km
|Long Beach Municipal||4.7 km|
|Los Angeles||25.9 km|
|Torrance, California||10.4 km|
|San Pedro-Downtown||11.1 km|