Hotel Salina Long Beach

The bigger room which was provided after first room offered had television issues

While checking into the room I was over charged but she gave back difference in cash

Nothing.

This is the first time that I am writing a review of a hotel. I have traveled around the world and I have never faced anything like I did at this hotel. I stated that I am sensitive to smoke as one of my requirements when booking, which turned out to be non-refundable. I felt that the receptionist (I assume following policy) was more interested in collecting the money than making a guest feel welcome. I was handed a set of towels and off you go. The room had no phone. The table that could barely handle my 2 lb computer. I came from dinner and the next thing I got was weed smoke coming in from outside into the room. There was no body at the reception, I packed and left after about 5 hours from the time I checked in. My health is more than $316, for what would have been 3 nights charge. I explained the situation in an email and asked for refund to no avail. This business model is something I had not seen before and never hope to see for the rest of my life.

The manager was very helpful and friendly

Initially there were no towels. There were dirty sheets/blankets. Television remote hardly worked. I could not turn down volume via remote. The facility didn't have an ice maker so when had to get ice from the manager's unit. The mattress needs to be replaced, it was like a sponge.