under construction, they removed balconies, restaraunt not open still same price
Location to the airport is very convenient . Nice view from restaurant. Food and service were good
Bathroom is very small due to the shape. Parking lot is large and empty but they insist on charging guests $9./night. Loose the parking charge and my rating would be 3.5 stars
My first interaction with Holiday Inn was the front check in staff. There was a confusion with my reservation, which could have really upset me, but the girl who checked me in was wonderful. She was calm with the mess up and told me she would take care of it. Your front desk staff could have allowed the problem to be my problem but her patience on the phone with the company was so impressive. They had her on hold, transferred her several times. She was cool under pressure. It was quiet, just what I needed. The room was clean. So happy the bed linens were fresh & clean. The room service was good, and food in the dining room was good. It was a peaceful stay.
The dining room closes too early. If the dining room closes 9:30, one should be able to order dining in their room till 10:00. I ate dinner in the dining room. I was full but wanted desert in my room. Immediate after dinner, I went to my room, it was 9:35-40 when I called for desert. I was told they couldn't send me desert b/c it was after 9:30. I even mentioned I was just in the dining room and ate dinner but they said no. That is my only complaint.
Decent for the price
the location was great. The price was great in comparison with surrounding hotels. The front desk staff was Excellent on all shifts. Food was available upstairs in the restaurant. The green lights on the outside of the hotel were beautiful. Close parking was available.
I felt like the room could have been cleaned better. There were clothing tags on the floor when I arrived from the previous stay There was food (or something similar) on the inside door handle when I arrived. I waited to see if housekeeping would clean it, and when I returned to my room, the particles were still on the door handle. I ended up cleaning the handle myself. This made me to wonder how well? or how fast? the room was really cleaned and were there other things that weren't really cleaned well. This somewhat impacted my feeling of comfort.
Good value for $.
Close to airport, great location. Friendly staff. Clean.
It's between 2 major crossroads, it's extremely loud with all traffic going by. I wore earplugs at night and I was fine, but it's a bit loud otherwise
Comfy, clean bed. Big room.
Introducing the Newly Refreshed, Redesigned and Exceedingly Chic Holiday Inn® Hotel Long Beach-Airport Announcing the completion of the recent 15 million renovation, the iconic Holiday Inn® Hotel Long Beach-Airport is located just 0.5 mile from the Long Beach airport and 5 miles to Long Beach downtown, area attractions, convention center, Carnival cruise and Catalina island terminal. We offer our guests a complimentary shuttle service within a 3 mile radius and complimentary high speed internet access throughout the hotel. The Holiday Inn® Hotel Long Beach-Airport has been engaged in remarkable enhancements of its own with a brand new, modern, stylish and sophisticated look and feel. The newly added BREW Coffee Bar is the perfect option for guests on the go. Complementing the re-invention of the VUE Bar and Restaurant. At the top of the tower, is a modern mid-century atmosphere that combines stunning views with delicious menu items. A beautiful outdoor swimming pool where guests can relax and a fitness center where they can work out, and a business center provides the resources you need to be productive, makes our accommodations some of the very best you’ll have the pleasure to enjoy. In addition, this modern makeover has revitalized over 5,000 sq. ft. of meeting and event space that can accommodate for up to 400 guests. Whether you're traveling for business or pleasure, the Holiday Inn® Hotel Long Beach-Airport.
Based on 1,000 reviews
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