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The W14 Hotel Kensington

16-22 Gunterstone Road, London, W14 9BX, United Kingdom
+44 207 602 6600

Cheapest
rate per night

8.4

Excellent
based on 4,015 reviews
The W14 Hotel Kensington - London, England, United Kingdom
Check-in
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Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK $107
Agoda.com $129
Hotels.com $131
KAYAK
Agoda.com
Hotels.com

Good to know

Distance to city centre 6.0 km
Location rating 9.6
Nearest airport London Heathrow
Distance to airport 17.2 km

Rooms

Check-in
Check-out

Standard rooms

$131+

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Bed type
Provider
Nightly base price
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Unknown
$131 per night

Double rooms

$129+

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Bed type
Provider
Nightly base price
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Unknown
$129 per night
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Unknown
$172 per night

Reviews

Pros

Cons

Traveller rating

630
275
62
17
0

Time of year

Traveller type

Show reviews that mention

+
barons in 30 reviews
close to olympia in 55 reviews
comfy bed in 184 reviews
continental breakfast in 600 reviews
friendly staff in 472 reviews
good location in 354 reviews
great shower in 191 reviews
ground floor in 46 reviews
quiet neighborhood in 21 reviews
small room in 594 reviews
tube stations in 186 reviews
value for money in 105 reviews
  • Okay
    Sep 2019
    4.6

    Where do I start...Me and my partner stayed in this hotel for 3 nights to celebrate my birthday. This hotel is very small, we arrived with heavy bags and there wasn’t a lift, we were staying on the 3rd floor and had to walk up 4 flights of stairs with heavy bags, without any assistance from the staff. Our room was very tiny but somewhat clean, however there were a lot of damages to the room that were frankly unacceptable. The air con didn’t work at all, the blow dryer wire was out and hanging on for dear life, there was a cigar burn in the bed throw, a constant flickering light bulb that clearly needed to be changed, a crooked lamp by the bed. However we decided to just work with what we had. There is no room service so you cannot order anything to your room, there wasn’t even a iron or ironing board in the room so when we called reception they told us we had to come downstairs and collect it. We had gone out to buy food one evening and there wasn’t even a mini fridge or anything to store your food and drinks in so I advise you to eat your food while it’s hot. Although the room is very small for 2 people, the bed is very comfortable I slept well and the TV is freeview so you have quite a lot of channels to work with. The WiFi works very well I didn’t have any problems with it at all and the staff leave you to it, they give you space and privacy and don’t knock on your doors. The staff were pretty okay, but this hotel is barely a “pit stop hotel” I wouldn’t advise anyone to stay more than 2 nights. A free breakfast came with our booking and we expected it to be amazing, all we were greeted with was a buffet of cold food (continental breakfast) without an option for hot food, which is pathetic even places like premier inn offer the option for hot food. The food was so boring and not worth the money, cold croissants, Hams, cheese, cold milk with cereals & teas.

  • Okay
    Sep 2019
    5.0

    Very noisy people above our room told staff didn’t seem to do anything .very noisy all night and we had our 3 year old with us and was woke up lots of times upset so ruined the trip.

  • Excellent
    Sep 2019
    8.3

    The hotel is quite basic, but it was fully matching my needs. The room was small but clean and the bed very comfortable, very nice shower, and I had a very refreshing sleep. I will be back to this place in the future, as I do have to be in the area for business. Perfect spot. No frills, no luxury, but comfortable and convenience.

    There is no elevator, but that's absolutely fine. The walls are quite thin so the room was not really silent, but nothing major that prevented me from sleeping well!

  • Excellent
    Sep 2019
    10.0

    While the W14 is a bit out of Central London for a tourist, it's right on two very convenient Tube lines that made getting into town quick and easy. The staff are very friendly and helpful, the location was quiet, and our room was immaculate.

  • Good
    Sep 2019
    6.7

    Best thing was the shower. New and waterfall overhead. Very nice.

    Stated needed a room with window (have allergies and can't run AC due to dirty filters) Was given room on first floor but opened door and someone else was already in room. So they gave me room down a flight, next to laundry and only window with 1/2 size looking at AC units, noisy too... No view, noisy units and no fresh air since I couldn't' leave windows open because anyone in courtyard could come in. Room didn't look at all like it did online. Had carpet with allergies don't like and sink stopper didn't stay up. Just little things but for the money I expected more.

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About

Overview

A stay at W14 Hotel places you in the heart of London, within a 15-minute walk of Kensington High Street and Eventim Apollo. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

based on 4,015 reviews

9.6

Location

9.2

Vibe

6.1

Comfort

5.4

Breakfast

Things to know

  • Impressive bathroom
  • Very quiet
  • Great shower

Check in

13:30

Check out

10:30

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Disabled access
Concierge service
Currency exchange on-site
Meeting/Banquet facilities
Bicycle hire
No smoking
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Designated smoking area
Storage available
Terrace/Patio
Laundry facilities
Laundry service
Hairdryer
Coffee shop
Free Internet
Pets not allowed
Long-term parking (surcharge)
Parking (surcharge)
Rooftop
Airport shuttle

Photos

The W14 Hotel Kensington - London - Building All photos (35)
The W14 Hotel Kensington - London - Bathroom Bathroom (4)
The W14 Hotel Kensington - London - Buffet Buffet (1)
The W14 Hotel Kensington - London - Building Building (1)

Location

Most popular landmarks

  • Natural History Museum 2.4 km
  • Science Museum 2.6 km
  • Victoria and Albert Museum 2.7 km
  • Hyde Park 3.2 km
  • Buckingham Palace 4.9 km
  • St James's Palace 5.2 km

About the neighbourhood

Hammersmith and Fulham is known for: trendy, casual pubs, old-world charm

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London travel guide

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Getting Around

London Heathrow 17.2 km
London City 18 km
Kensington Olympia, Greater London 0.6 km
London Shepherds Bush 1.6 km