Pros (+) Exactly how a hotel should be run. Everything was perfect. The staff were brilliant.
Cons (-) Nothing
5 stars
The Pelham London - Starhotels Collezione
15 Cromwell Place, South Kensington, London, SW7 2LA, United Kingdom
London, United Kingdom
See location+44 207 589 8288Photos of The Pelham London - Starhotels Collezione
Overview
Situated a short walk from Gloucester Road Tube Station, The Pelham - Starhotels Collezione is a convenient base when visiting London. It is close to the Natural History Museum London and the Victoria and Albert Museum.
There are a variety of amenities at the hotel that guests can enjoy, such as a 24-hour reception, an express check-in and check-out feature and a fitness centre. In addition, the multilingual staff are on hand to offer assistance.
The Pelham - Starhotels Collezione has 52 individually-decorated rooms that are fitted with all the essentials to ensure an enjoyable stay.
Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay close by when looking for a bite to eat.
The Pelham - Starhotels Collezione is under a 25-minute drive from London Heathrow Airport and Harrods is a short walk away. It is a short stroll from Imperial College London and the Science Museum.
Latest deals for The Pelham London - Starhotels Collezione
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at The Pelham London - Starhotels Collezione
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Minibar
- Packed lunches
- Fruits
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
- Dining table
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
General
- Window
- Family rooms
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Lift
- Hypoallergenic
- Allergy-free room
- No smoking
- Non-feather pillow
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Family friendly
- Babysitting or child care
- Cribs available
- Books, DVDs, music for children
- Kids meals
- Children's high chair
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Extra-long beds (> 2 metres)
- Fold-up bed
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
Things to do
- Board games/puzzles
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of The Pelham London - Starhotels Collezione
8.4
Very good
1310 verified ratings
Wonderful
687
Very good
256
Good
172
Okay
78
Fair
68
Mediocre
21
Poor
28
Summary of reviews
Guests say
Guests generally appreciated the hotel's excellent location, friendly and helpful staff, and comfortable beds. However, there were complaints about the small size of some rooms, issues with breakfast service, and noise from the surroundings. Overall, many guests enjoyed their stay and praised the cleanliness and charm of the hotel.AI-generated from customer reviews
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Score by provider
8.4 out of 10
97 reviews
8.1 out of 10
1 review
9.3 out of 10
4 reviews
All reviews
Pros (+) The location is excellent. Across the street from the be station and so many great shops, restaurants and pubs nearby. The staff was very helpful and friendly. The bed was really comfortable.
Cons (-) The WiFi was terrible. It connected, but was too slow to make worthwhile. Also, the tv channels didn’t include any sports! Not that I wanted to waste my vacation watching sports on tv in a hotel, but it would’ve been nice to keep up on scores and such. Also the old building was very creaky. I was awaken by the neighbors above two nights.
Pros (+) Our room was perfectly set up for the traveller with a perfect set up for your clothes and plenty of room.
Cons (-) The entrance has 3 steps,a long step and then 2 more steps which makes it impossible for the handicap to access. So sad for such a perfect hotel. This seems to be true for a lot of London hotels.
Pros (+) I first stay at the Pelham in 1993. Based on this stay it is as good or better than ever. A civilized haven in the best corner of London.
Pros (+) Due to airline delays, our exhausted family of three arrived at the Pelham after midnight and was met with a warm welcome and beautifully appointed room (with a comfortable extra bed set up as requested for our son). Our only regret is that we couldn't stay longer. The Pelham could not have been lovelier, and the location is a perfect home base for exploring London.
Location
15 Cromwell Place, South Kensington, London, SW7 2LA
What's nearby
- Harrods1 km
- Hyde Park1.4 km
- Buckingham Palace2.4 km
- Oxford Street2.5 km
- Piccadilly Circus3.3 km
- Palace of Westminster3.5 km
- Big Ben3.5 km
- Charing Cross3.6 km
- Leicester Square3.6 km
- Trafalgar Square3.6 km
- Central London3.6 km
- London Eye4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Pelham London - Starhotels Collezione
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Pelham London - Starhotels Collezione
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Closest
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See most recommended stays in LondonGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7.8 | 3.5 km | London City | 15.5 km |
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