Value for money
Distance to city centre
Distance to airport
|"Very attentive and helpful staff."||(in 101 reviews)|
|"Friendly staff Spacious room Clean."||(in 128 reviews)|
|"Good location and helpful staff"||(in 100 reviews)|
|"Tiny shower room, felt claustrophobic."||(in 82 reviews)|
|"The shower handle was broken."||(in 14 reviews)|
|"The single bed was horrible"||(in 26 reviews)|
|room was small||in 423 reviews|
|heating in the room||in 317 reviews|
|friendly staff||in 281 reviews|
|great location||in 254 reviews|
|comfortable bed||in 182 reviews|
|breakfast was available||in 153 reviews|
|sofa bed||in 150 reviews|
|car park||in 103 reviews|
|kitchen facilities||in 85 reviews|
|value for money||in 84 reviews|
|tube station||in 63 reviews|
|bus stop||in 58 reviews|
|open the window||in 42 reviews|
|shower head||in 41 reviews|
|security deposit||in 35 reviews|
|maida||in 16 reviews|
|toast and cereal||in 15 reviews|
|central london||in 10 reviews|
|noisy all night||in 8 reviews|
|needed updating||in 7 reviews|
|room with no window||in 2 reviews|
|walking distance||in 1 review|
The location was excellent, very handy for Maida Vale tube, 5 stops to Oxford Circus. Small kitchenette, allowed us to have a breakfast before going out. Space in room was pleasing. Free Car Parking was excellent.Mearness to M1 was also good.
no negatives worth mentioning
The centrality of the location of the hotel to Trian and Bus stations, but above all, security was perfect.
The room was not cleaned in weeks. Lightbulbs where missing, only one worked. Was flees in the bed. The wi-fi didnt work. Poor ventilation. Noisy outside. Long walk from the Tube. The TV wasnt installed properly. Could feel every spring in the bed.
Nothing, we booked a triple room and on arrival we got a double bed and a sofa bed. We did not want to share beds, receptionist said she was the cleaner and was being made do reception which she hated. There was no manager on call or available.
I would never stay here again or book with booking.com again, I do a huge amount of travel for business and pleasure. As mentioned above we booked a triple room and on arrival we got a double bed and a sofa bed. We did not want to share beds, receptionist said she was the cleaner and was being made do reception which she hated. There was no manager on call or available. We asked for a refund so we could find another hotel, but she couldn't give us one. She also explained they don't do triple rooms. I have emailed you about this and I am waiting on a response.
The friendliness and helpfulness of staff. The car parking facilities. It was an amazing bonus not to have to use an expensive London car park. Even before and after checkout we were able to leave the car and go sightseeing.
Friendly at desk
Could have been a bit cleaner. Noisy street.
Good room size
No tea/coffee facilities or goody pack
The New London Carlton Hotel is situated in London and is within a 10-minute walk of Maida Vale Tube Station. It also offers a coffee bar, an airport shuttle and a 24-hour reception.
London Carlton has recently been refurbished and provides a concierge, a car rental desk and luggage storage. In addition, the multilingual staff are available to provide assistance.
All the rooms at the hotel include wireless internet access, plus all the necessities for a comfortable stay.
The New London Carlton Hotel is under a 35-minute drive from London Heathrow Airport and Abbey Road Studios is a brief walk away. It is also a brief drive from Harrods, Piccadilly Circus and London Eye.
Policies vary by room type and provider.
The New London Carlton Hotel & Service Apartments is located at 120 Maida Vale in City of Westminster, 5.8 km from the centre of London. Hyde Park is the closest landmark to The New London Carlton Hotel & Service Apartments.
Check-in time is 15:00 and check-out time is 11:00 at The New London Carlton Hotel & Service Apartments.
Yes, The New London Carlton Hotel & Service Apartments offers free Wi-Fi.
No, The New London Carlton Hotel & Service Apartments does not offer free parking.
No, The New London Carlton Hotel & Service Apartments does not offer free airport shuttle service.
The New London Carlton Hotel & Service Apartments is 16.8 km from London City.
No, pets are not allowed at The New London Carlton Hotel & Service Apartments.
No, The New London Carlton Hotel & Service Apartments does not have a pool on-site.