Great location in a beautiful building
We where given a basement room that was in need of TLC. . The bed was shockingly uncomfortable , mattress was poor and was a small double not suitable for 2 adults, long over due to be a replaced. The door to the bathroom did not close as it was 3/4 of inch too wide. The shower cubicle was tiny and difficult too move in and constantly dripped. A lot of mouldy mastic in use in the bathroom also window cracked and needs replacing Wallpaper peeling off in the bedroom and carpet threadbare . Lift out of order Just don't understand how this hotel has a 4 star rating as I feel it sturrgles to get past a 2 star rating.
Not as good as it used to be
Very good location in one of London’s most genteel areas.. Ideal location for my work
Not the same old splendid hotel that I once knew. Rooms are starting to show the age. Staff disorganised.
The staff went over and above to give good customer service
It is an older hotel with stairs. They do have an old elevator for suit cases.
A Charming Hotel in a Residential Neighborhood
The location was perfect for us. It was a one minute walk to the Warwick Tube Station. . The hotel is located in a residential area and there was little street noise at night. They do have a restaurant in the basement which had a glass ceiling so it is bright and cheery.The hotel décor was charming and Victorian. My room had a sunken bedroom with two chairs and a good sized bathroom. We did high-tea at the hotel which was the best price we could find anywhere. There is a small shopping area with a pub and a wonderful Italian restaurant, Raoul's, three blocks away and then around the corner from the hotel was an amazing bakery that had the best almond croissants in the world. Yes, even better than Paris!! The staff was helpful and enthusiastic I would recommend this hotel because of the location and the delightful staff.
The walls are thin and so you do hear your neighbors. My room was next to the elevator so it was noisy until about 11:30pm each night. The mattress was thin and uncomfortable.
Gorgeous old fashioned hotel & service. Very comfortable stay, well positioned & friendly staff. Lots of history here, too.
Hair dryer cord impossibly short!
Nice hotel but single room very small
Clean Very quiet area Nice and friendly staff Good breakfast included Close to tube station (less than 50 meters)
No private parking area Single room too small Single bed unusually smaller than normal single size
With a stay at The Colonnade in London (Paddington), you'll be within a 10-minute drive of Lord's Cricket Ground and Marble Arch. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Based on 939 reviews
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