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|"Great location Amazing staff!"||(in 107 reviews)|
|"Great location, very friendly staff."||(in 100 reviews)|
|"great room and helpful staff."||(in 86 reviews)|
|"Very noisy all night."||(in 7 reviews)|
|"no lift if have heavy case"||(in 36 reviews)|
|"The lighting in the room is terrible."||(in 76 reviews)|
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The staff were helpful, kind and overall lovely. The location was really close to Marble Arch's tube, Oxford Str, Hyde Park Didn't understand that a twin bed is single (that's on me). The bed was cozy.
The room was really small, not a lot a space to move around The shower head wasn't attached correctly, so couldn't shower properly that night. Took about half an hour to fix in the morning.
I like the location and the staff are very good and the breakfast
The hotel need to make maintenance to the windows and for the bathroom mixer's and for the TV system and all the remote control for the TV all broken
Very modern rooms deisgned to a high spec and an outstanding location close to oxford st and ideal for a city break/shiopping trip.
I booked a deluxe double room only to be told upon arrival that there were no available. I was offered two singles in return which I am extremely unhappy about and made thr trip a disaster as it was a present for my partner. We had to sleep in seperate small rooms. The feedback from the hotel was 'if you are not happy we can canel the reservation'..........which is a disgrace as I couldnt cancel on the time of arrival as we had a full day planned. They also wouldnt transfer us to one of their other hotels in the area. Overall, very unhappy and would like a full refund. Aweful service from the Hotel Manager who was very unprofessional.
Location.Size of room.Felt safe on my own.,and well furnished bathrom lovely
no lift,as a sick friend came to visit and stairs hard
the high floor room was much more better, the rooms are ok.
Nothing much!!!The service is horrible, though the apartments are nice. First night we were staying in the room on the first floor and it was the worst night ive ever had(there were always some dialogs at the reception and it felt like someone was actually sitting in my room and chating).The service is bad, the hotel doesn't even have a restrooms outside the suites.
With a stay at The Marble Arch Suites, you'll be centrally located in London, steps from Oxford Street and 3 minutes by foot from Marble Arch. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
based on 589 reviews
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Most popular landmarks
- Hyde Park 1.3 km
- Piccadilly Circus 1.9 km
- St James's Palace 2 km
- Buckingham Palace 2.1 km
- Science Museum 2.2 km
- Victoria and Albert Museum 2.3 km