Good to know
|Distance to city centre||11.2 km|
|Nearest airport||London City|
|Distance to airport||1.1 km|
|"Great hotel, really friendly staff"||(in 216 reviews)|
|"Lovely room, very comfy bed"||(in 249 reviews)|
|"Very nice clean and modern hotel"||(in 205 reviews)|
|"The over priced parking charges."||(in 17 reviews)|
|"No Smart TV."||(in 7 reviews)|
|"Breakfast was very expensive £17.50"||(in 6 reviews)|
Time of year
Show reviews that mention
|bar closed||in 110 reviews|
|canary wharf||in 8 reviews|
|city airport||in 24 reviews|
|comfortable bed||in 321 reviews|
|excel centre||in 31 reviews|
|excel london||in 84 reviews|
|food expensive||in 12 reviews|
|friendly staff||in 339 reviews|
|great facilities||in 94 reviews|
|great location||in 227 reviews|
|nice hotel||in 322 reviews|
|parking charges||in 70 reviews|
|room was nice||in 475 reviews|
|smart tv||in 39 reviews|
|steam room||in 53 reviews|
|swimming pool||in 191 reviews|
Still waiting for my deposit four weeks on
My wife stayed here from the 6th - 8th of March. We were charged for the room in February however, shortly before the stay I amended the booking from my name into my wife's name as our dog was unwell and I could not travel. Upon arriving she was checked in and asked if the room could be changed from a double to a twin as she was with a friend. This was done but upon checking out she was charged again for the room. She raised this with aloft and they have declined to offer a refund even though they ignored the existing booking and booked my wife in as a new guest. Absolutely disgusting way to handle your customers, and the after service we received trying to get reimbursed has been appalling with long delays between responses and an attitude of 'tough shit' from the person we've been dealing with. This wasn't the first time we had used them, but it most definitely will be the last.
Someone at the hotel charged my card for £1000 and they could not say what it was for and would not refund it. Dishonest inconvenient and frustrating.
Location was great if you were planning on going to the O2, probably a 15 - 20 minute walk
They would've all been at the best, however not everything was open which was out of the hotels control, however what we did have was great
Amazing property well maintained
Nothing everything was amazing
Aloft London Excel is a bold hotel featuring loft-inspired design in the hip East End! We are 5 minutes from London City Airport next to the Excel Conference Center and a quick ride to the businesses of Canary Wharf and the heart of this magnetic metropolis. Meet & mingle with friends at our W XYZ bar, grab a sweet, savory or healthy snack from Re:Fuel by Aloft, our 24/7 pantry or play in our Re:Mix lounge. Plus, you can always stay connected with free hotel-wide wired and wireless High Speed Internet Access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, walk-in shower, custom amenities by Bliss® Spa and more. Our plug&play connectivity station charges all your electronics and links to the 49” LCD TV to maximize work and play.
based on 4,539 reviews
Things to know
- Clean rooms
- Spacious rooms
- Modern Hotel
- Comfortable beds
Policies vary by room type and provider.
FAQs when booking at Aloft London Excel
What is the best room at Aloft London Excel?
Make sure your trip to London is a stylish one by booking an Urban Room. Situated on a high floor and boasting stunning views of Canary Wharf, you’ll be in a prime spot to watch the world pass by. Available from roughly £191 (approximately $242) per night, the rooms feature a sophisticated desk to get some work done.
What pet restrictions are enforced at Aloft London Excel?
A maximum of 1 pet is allowed per room, with a weight no greater than 40 lb. Unlike many hotels, you will not be charged a fee for bringing along your pet.
Where should I eat when staying at Aloft London Excel?
For a casual dining setting and delicious food, spend a night at Docksider Restaurant. Specializing in grilled meats and shared platters, the menu features dishes such as rib eye steak and duck salad. Found on the mezzanine level of the hotel, the tasteful interior offers the perfect place to spend time with friends or family. You can even enjoy meals from the comfort of your own room, with room service available up until 10:30 pm.
How can I get to Aloft London Excel from the airport?
Only about a 6m drive from London City Airport, catching a taxi from outside the terminal will cost roughly £10 (approximately $13). Alternatively, you can take the #473 bus towards Stratford and exit at Prince Regent Bus Station, which is across the road from the hotel. The journey will take around 12m, with a one-way ticket priced at roughly £1.70 (approximately $2).
Why should I stay at Aloft London Excel?
Incredibly located within the bustling Royal Docks district of town, you’ll be within walking distance of a range of attractions. Directly connected to the the ExCeL exhibition center, a broad range of events will be at your doorstep including the Marvel Avengers Station. For some outdoor fun, head on an excursion to the Newham City Farm (15m walk) or Thames Barrier Park (19m).
What business facilities are available at Aloft London Excel?
Ideally suited to business travelers, a full-service center is equipped with printing, photocopying and faxing services. Postage can also be arranged, with overnight delivery and pickup available.
What accessibility features are present at Aloft London Excel?
Featuring a range of accessibility design elements, the hotel is well-suited to people with limited mobility or a disability. Wide doorways, bathtub grab bars, lowered vanity heights and electrical outlets, roll-in showers and self-operating lifts are available. The majority of the property is accessible via wheelchair, including the reception, fitness center, business center and guestrooms.
What entertainment is provided at Aloft London Excel?
Head to the WXYZ Bar to hear emerging local artists take to the stage. Well-known among the music scene for showcasing promising acts, you may be lucky enough to see the next big star. Performances cross over a range of styles, including catchy DJs and acoustic singers. Open until 12:00 am every night, you can also find the perfect cocktail to match your mood. (Prices checked 01/07/19).
Where is Aloft London Excel located?
Aloft London Excel is located at 1 Eastern Gateway, Royal Victoria Dock in Newham, 11.2 km from the centre of London. Tower Bridge is the closest landmark to Aloft London Excel.
When is check-in time and check-out time at Aloft London Excel?
Check-in time is 15:00 and check-out time is 12:00 at Aloft London Excel.
Does Aloft London Excel offer free Wi-Fi?
Yes, Aloft London Excel offers free Wi-Fi.
Does Aloft London Excel offer free parking?
No, Aloft London Excel does not offer free parking.
Does Aloft London Excel offer free airport shuttle service?
No, Aloft London Excel does not offer free airport shuttle service.
How far is Aloft London Excel from the airport?
Aloft London Excel is 1.1 km from London City.
Can you bring pets to Aloft London Excel?
Yes, Aloft London Excel is a pet-friendly hotel.
Does Aloft London Excel have a pool?
Yes, Aloft London Excel has a pool on-site.
Reviews about Aloft London Excel
Most popular landmarks
- Tower Bridge 7.7 km
- Tower of London 7.7 km
- Tate Modern 9.3 km
- Southbank Centre 10.5 km
- Somerset House 10.6 km
- London Eye 10.7 km
|London City||1.1 km|
|London Heathrow||34.3 km|
|London Canning Town||2.1 km|
|London North Woolwich||2.1 km|