The Chapter Hotels - Lancaster Gate

4 stars
36 Lancaster Gate, London, W2 3NA, United Kingdom
London, United Kingdom
+44 207 402 1101
6.2
Okay
based on 4229 reviews
4,229 reviews
Thu 29/1
-
Fri 30/1
1 room, 2 guests
Deals from
$38
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
$38
Superior room
$162
Double room
$165
55 more The Chapter Hotels - Lancaster Gate deals
55 more The Chapter Hotels - Lancaster Gate deals
Lounge
Lounge
Lounge
Other
Other
Other
Other
Lounge
Lounge
Other
Other
Other
Lounge
Other
Buffet
Other
Bathroom
Other
Other
Other
Other
Other
Other
Other
Photos of The Chapter Hotels - Lancaster Gate
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Just a 10-minute walk from Lancaster Gate Tube Station, Arbor Hyde Park has a convenient setting, making it an ideal place to stay while in London. It also overlooks Hyde Park.

An express check-in and check-out feature, luggage storage and a 24-hour reception are just some of the available services at the hotel. Wireless internet is also provided.

Rooms are air-conditioned and come with premium amenities such as slippers, a flat-screen TV and a coffee maker. They each offer a bathtub, a desk and an alarm clock.

Arbor Hyde Park is within walking distance of Hyde Park, Regent's Canal and Kensington Palace. Queensway, the Great Western Railway War Memorial and Kensington Gardens are within a 10-minute walk and London Heathrow Airport is 30 minutes' drive away.

6.2
Okay rating
Based on 4,229 verified guest reviews

Latest deals for The Chapter Hotels - Lancaster Gate

Thu 29/1
Fri 30/1
Deluxe room
bed type unknown
$38
nightly with fees
bed type unknown
$148
nightly with fees
bed type unknown
$170
nightly with fees
Executive room
bed type unknown
$247
nightly with fees
bed type unknown
$247
nightly with fees
bed type unknown
$311
nightly with fees
Superior room
bed type unknown
$162
nightly with fees
bed type unknown
$162
nightly with fees
bed type unknown
$165
nightly with fees
Standard Room
bed type unknown
$310
nightly with fees
Double room
bed type unknown
$165
nightly with fees
bed type unknown
$168
nightly with fees
bed type unknown
$225
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Chapter Hotels - Lancaster Gate

  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned

Services and conveniences

  • Business centre
  • Wake-up service
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

General

  • Window
  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Lockers
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Lift
  • Accessible by lift
  • No smoking
  • Non-feather pillow

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Bathrobe
  • Private bathroom

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property

Media and entertainment

  • Flat-screen TV
  • TV

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Dining

  • Special diet menus (on request)
  • Tea/coffee maker

Family friendly

  • Cribs available

Reviews of The Chapter Hotels - Lancaster Gate

6.2
Okay
4229 verified ratings
Wonderful
1299
Very good
833
Good
729
Okay
394
Fair
374
Mediocre
178
Poor
422

Summary of reviews

Guests say
Guests appreciated the hotel's great location and friendly service, but many expressed dissatisfaction with the cleanliness and maintenance of the rooms. Issues such as dirty bathrooms, inadequate heating, and poor breakfast options were frequently mentioned. Overall, while the location and staff received positive feedback, the hotel needs significant improvements in cleanliness and amenities.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Cleanliness1 out of 10
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All reviews

6.8
Okay
Michael L, Nov 2017
Pros (+) the staff was the best asset for the money
Cons (-) i don't feel it was a good bargain for the money but was better than most everything i found

Location

36 Lancaster Gate, London, W2 3NA

What's nearby

  • Hyde Park0.8 km
  • Oxford Street1.7 km
  • Harrods1.9 km
  • Buckingham Palace3 km
  • Piccadilly Circus3.2 km
  • Leicester Square3.5 km
  • Trafalgar Square3.6 km
  • Charing Cross3.7 km
  • Central London3.7 km
  • British Museum3.8 km
  • Strand4 km
  • Big Ben4.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Chapter Hotels - Lancaster Gate

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Chapter Hotels - Lancaster Gate

  • Where is The Chapter Hotels - Lancaster Gate located?

    The Chapter Hotels - Lancaster Gate is located at 36 Lancaster Gate in City of Westminster, 4.1 km from the centre of London. Hyde Park is the closest landmark to The Chapter Hotels - Lancaster Gate.

  • When is check-in time and check-out time at The Chapter Hotels - Lancaster Gate?

    Check-in time is 15:00 and check-out time is 12:00 at The Chapter Hotels - Lancaster Gate.

  • Does The Chapter Hotels - Lancaster Gate offer free Wi-Fi?

    Yes, The Chapter Hotels - Lancaster Gate offers free Wi-Fi.

  • How far is The Chapter Hotels - Lancaster Gate from the airport?

    The Chapter Hotels - Lancaster Gate is 15.9 km from London City.

  • How does KAYAK find such great The Chapter Hotels - Lancaster Gate hotel deals?

    KAYAK scours the web for all room deals available at The Chapter Hotels - Lancaster Gate in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Chapter Hotels - Lancaster Gate and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Chapter Hotels - Lancaster Gate.

Nearby hotels and places to stay

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Cheapest

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3-star hotel
24% cheaperCraven Hotel4.3 Okay (4,830 reviews)0.09 kmRestaurant, Free Wi-Fi, Flat-screen TV$110+
3-star hotel
12% cheaperGlendale Hyde Park Hotel6.8 Good (2,728 reviews)0.16 kmRoom service, Free Wi-Fi, Tea/coffee maker$126+
3-star hotel
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3-star hotel
Commodore Hotel8 Excellent (3,212 reviews)0.07 kmFitness centre, Room service, Free Wi-Fi$181+

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3-star hotel
Commodore Hotel8 Excellent (3,212 reviews)0.07 kmFitness centre, Room service, Free Wi-Fi$181+
3-star hotel
The Columbia7.8 Good (5,660 reviews)0.11 kmBar/Lounge, Free Wi-Fi, Coffee machine$186+
4-star hotel
Best Western Mornington Hotel London Hyde Park7.5 Good (4,695 reviews)0.15 kmFitness centre, Bar/Lounge, Room service$210+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.4
4.1 km
London City
15.9 km

Everything you need to know for your stay in London