Pol Hotel

English speaking staff

Parking not available on 3 days per week because of market. I had read the signs, however English speaking staff said it was not the next day. They then corrected themselves after we had already paid for parking.

Location was brilliant

Staff unhelpful/unfriendly. Parking situation is awful with no information given that cars will be towed if you park on the street. Photos do not reflect the current state of the hotel.

Not a lot , the whole property needs a lot of TLC

The staff were not helpful, we were not made aware of that the market was on a Thursday and we should move our cars, we and other guests had our cars removed to a compound by the Police and had to pay €185.00 to retrieve it. That morning on speaking to the receptionist he pointed out a sign on the desk which was not there when we booked in on the Tuesday, he also told us that a sign was situated in the lift which we had no use for as our bedroom was across the courtyard. He was not concerned or did not make any effort to help us retrieve our cars, the info he gave us to find the Police station was completely wrong, we had to ask two other people to find it. Our holiday was spoilt by the condition of the hotel and the lack of respect to us and others as customers.