Palms Place Hotel and Spa

Free valet parking and easy check in process.

The site says there are bathrobes in the suite, but there weren’t any. In the first room we stayed in, the bathtub was stained and looked dirty. The hotel staff said they could not open the balcony door and we noticed the balcony looked as if it hadn’t been cleaned in months. After moving to a different suite we had disgusting stains visible on the balcony’s walls and glass railings. I looked like oil was dripping down the side wall. In both suites, neither bathtubs had the stoppers connected, they were just laying on the floor of the tubs. The suites look worn down not at all like the photos in the advertising.

Under construction. 25 workers in food court tearing up floors. Wish I would have known this would have never booked the room

The greeting was not pleasant friendly and not accomodating

None if they gave me a bad vive and my family had to wait to be taken care of this is not clearly the place were i want to spend my money at to stay, we drove all the way from california for a great experience and was very disappointed but never again will look to stay elsewhere

That my family and i got there a bit early and we were made to wait to be abel to register we had a long drive from california and were tired but it seem like it wasnt their problem as long as they get their$ and our room there was used soap and no mats in front of shower place was dusty wow never again

Good facilities, bad maintenance and staff

Modern and spacious

Very very very dirty and badly maintained

Not what I expected

The shower

The balcony in my room was off limit. I had to pay for wifi in my room. One of the windows was broken in the lobby. The revolving door was too small to go through with luggage. The staff was meh. They didn't really care or inform me about anything at all. I'm not going to return next time.

Run Down

Our room was filthy and the furnishings were all damaged. They moved us to a new room but it was beaten up as well.

False advertisement

Overbooked and gave our room away.

Overbooked and have our room away

Has seen better days

The hotel is a condo style hotel and the rooms are very comfortable

One can tell the rooms used to be nice at one time but they are definetely tired and worn now. The chairs and furniture need to be replaced and the room was not clean. The hotel also uses a cleaning product that makes the rooms smell bad and not fresh