Good to know
|Distance to city centre||1.1 km|
|Nearest airport||Cebu City Mactan Intl|
|Distance to airport||2.2 km|
|"Great Buffet Breakfast, Staff great."||(in 139 reviews)|
|"Very friendly and helpful staff."||(in 313 reviews)|
|"The food is very good"||(in 74 reviews)|
|"The room is too small"||(in 79 reviews)|
Time of year
Show reviews that mention
|airport transfer||in 217 reviews|
|best hotel||in 129 reviews|
|breakfast was good||in 214 reviews|
|close to the airport||in 326 reviews|
|food was good||in 103 reviews|
|free shuttle||in 234 reviews|
|main road||in 16 reviews|
|noisy all night||in 23 reviews|
|outlet mall||in 41 reviews|
|small room||in 284 reviews|
|staff very friendly||in 407 reviews|
|swimming pool||in 145 reviews|
Excellent service. Friendly staff. Convenient airport shuttle service. Breakfast buffet with many options and tasty.
Bed and cleanliness was hood
I did not like that there was limited hot water in my room. The water would turn off when the shower handle would be set to the hot water side.
What I like the most of Eloisa that the front desk staff will go the extra mile for you. Very clean hotel has an amazing buffet all you can eat for breakfast with savory meals. Beds are very comfortable and friendly staff.
The staff were fantastic, so helpful and wonderfully friendly - I'd go back just for that! Breakfast was pretty good, quite a few choices, sometimes a bit repetitive but good for the price. Loved the swim up bar and live music on Saturday night.
Facilities in the room quite often didn't function, e.g. hairdryer in each room only operates for about half a minute before cutting out for 5 minutes. The air-conditioning unit in our room kept malfunctioning, especially in the middle of the night so we had to call out the staff at 2am twice. However, we asked to change rooms after the second time and this was done efficiently and made a big difference! Also the booking.com information does not say how noisy the rooms at the front of the building are. It would be much better to state this information upfront rather than mislead guests.
MY hubby and I love everything about this establishment! Clean room, comfy beds, near everything, and staff are phenomenal!
The cable company that they used
With a stay at Eloisa Royal Suites in Lapu-Lapu (Basak), you'll be a 5-minute drive from Cebu Yacht Club and 8 minutes from SM City Cebu. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
based on 2,121 reviews
Things to know
- Good access to airport
- Great shopping
- Good shuttle service
Policies vary by room type and provider.
Reviews about Eloisa Royal Suites
Most popular landmarks
- Gaisano Grand Mall Mactan 2 km
- Marcelo Fernan Bridge 2.8 km
- Mactan Marina Mall 3.1 km
- The Jungle Cultural Entertainment Center 3.3 km
- Cebu Yacht Club 3.4 km
- Mactan Island Aquarium 4.4 km
|Cebu City Mactan Intl||2.2 km|
|Panglao Bohol–Panglao Intl||84.2 km|