Fair but not more than that,
Location is great, and bed are confortable, enjoy the lazy river
Bathroom need to be renovate, the door had water damage, cleanliness of the room need improvement, no standard , désappointant for an Hilton.We were suppose to be change of room, no one call, or follow up, poor service....
View of the pool. Room cleaned daily. Refrigerator in the room
No one to help us to the hotel from the parking lot with luggage. Front desk did not explain any features of the hotel, no map, no details in a brochure... we were clueless.
Very clean, staff very helpful and friendly. Loved the location and pool area.
Bathroom needed updated and ceiling fan very outdated
Great location with some minor hotel suggestions
Pool, Lobby, Staff were great. Amenities around the facility were exactly as expected. It was a great location for our trip to Orlando.
Bathrooms were small and not quite the std for Hilton at this price point. No towels at the resort type pool for majority of the stay...that was odd considering a resort. Overall excellenr stay
Prob the worst experience I’ve had anywhere in the world traveling.
Pools are beautiful, shuttles to Disney World and Disney Springs were great, customer service is great
Only problem I had was the cleaning people opening my door at 8am
Nice employees and decor
Noisy. We were on the 12th floor and at 230am we could hear loud people's discussion clearly.
Higher quality than the Hilton down the street
I stayed here one night and across the street at the Hilton Disney Springs. This location was of much higher quality and did not have a hidden "resort fee." I'd recommend it to anyone.
The construction out front was annoying. Very hard to find the front desk or decent parking. But that's necessary as they are redoing the entrance it seems.
Location was great and the hotel was awesome! The pool is excellent and great accommodations!
Disney weekend getaway
The location is amazing. Rooms are nice a big. Staff is very nice and helpful.
The shower head was terrible.
I'd stay here again
Close to parks (use Uber; it saves tons of time) and really nicely appointed room. Kind staff.
Undergoing construction on new pool so we didn't get to use that. Breakfast buffet is pretty pricey so we declined.
Above and Beyond
We went for our anniversary. They went above and beyond to make it the best day for us ever.
Nothing. They were almost perfect making it special.
Situated near over 150 unique restaurants, boutiques and the best of entertainment at Disney Springs®, Hilton Orlando Buena Vista Palace provides a modern oasis in a convenient location. The lakefront hotel recently completed extensive renovations that include a stylish, modern guest room redesign and the addition of two large pools with private cabanas, a poolside restaurant and a winding Float Lagoon with beach entry that the whole family will love. Hilton Buena Vista Palace offers five great dining options including a grab-and-go market and a Disney Character Breakfast for photo opportunities of a lifetime. At our official Walt Disney World hotel, get to all four Disney theme parks with ease via the continuous and complimentary shuttle, which also runs to Disney Springs® in the evenings. Extra Magic Hours and FastPass+ benefits are now available for stays through 2019!
Based on 4,521 reviews
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