Baymont by Wyndham Lafayette Airport

First off the room was not by the airport as advertised. The room we originally checked into was nasty, there was paint peeling off the bathroom wall, the shower curtain did not cover the whole shower, the remote control was missing, the toilet did not flush. When I complained about the room to the front desk and asked if I could cancel the next night in was told that there were no refunds given. The next morning I was given a different room and it also was dirty, the toilet ended up over flowing and I did not sleep at all because the air conditioner did not cool the room at all. I was very disappointed in this hotel.

The people were very nice. Our room was adequate size wise and the king bed was nice, but the bathroom door was falling off, the chair had a broken leg, there was some dried splattering on the wall by the bed(most likely vomit), and the location was a little questionable.

Sorry mentioned above

The clerk at the desk when I checked in. She was very helpful to try to find me a room that was functional.

I had to be move 4 times to different rooms. Their maintenance service needs to be fired! The first room, 235, I couldn't use the sink. The stopper was stuck in it. The second room, 335, the freezer compartment was hanging down into the refrigerator portion. The third room, 332, the heater didn't work, the on/off knob for the desk lamp was broke off, the drawer handle was missing, and it looked like a blood stain on the carpet, (it may have been ink but it was red and still there in several places by the bathroom and sink). I was moved to my fourth room, 206, which is the room I slept in. I checked in at 5:10pm and was finally in a room for the night at 8:05pm. I had planned on doing some work on my laptop but by the time I finally was in a decent room, I was too tired to do so. I had to move my things myself. I was told that there wasn't any maintenance available Friday night. The clerk said she told the manager about the issues with each room, and the manager offered a 10% discount. That was an insult! Any other respectable hotel would have offer my night to be free. AND that's what I'm expecting because I have reported this to Baymont customer care department.

Location

Room was nasty, carpet, chair, doors . Carpet in hall dirty.