The Legian Sunset Residence

The staff were very cheery and the breakfast was excellent. The hotel has a great pool for family, with a very shallow end for the youngest of children, and it was never too crowded. I found that the staff, on top of their cheerfulness, were always willing to help in any way possible.

The doonas could do with replacing, although hygienically clean, were looking a little worse for the wear now.

Location was very good.Value for money.Staff was very friendly.Need to improve room service.

Bed sheets and towels were not in good condition.They were clean but bit old.Channels offered on TV were limited.

Room suitable for family.

Air conditioning should ready to use n pre-mantaining.

Check in was a breeze (please note the 200k security deposit upon checking-in). The size of the room was huge for 2 person. Fridge was provided - freezer works perfectly fine! Cutleries was provided in the room. The cleanliness & decoration of the hotel and room. Location was great - near laundry shop, circle K & Starbucks Dewata. Pool was great. House keeping guys in-charge of the third floor was excellent! Rooms was cleaned and made up really well.

Most of Staff was not as warm or friendly compared to other hotels we’ve stayed in Bali.. 1 of the staff smoking and the other was also lying down on the couch but with feet up on the headrest at night. Not sure who’s taking care of the security during night time. Only one pillow was given per person. Only one key card was given for the family Studio room (of 4 adults staying inside). Tea & coffee was not refilled after day one of checking in (we stayed 4days3nights). One Tv was only provided for the room at upper level. Studio apartment (for two pax) was very warm & stuffy during the day for the first level as aircon was only available in the upper level. Took quite awhile to cool down the upper level due to the space. Wifi connection was really bad for third floor.