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Disponibility of the staff during this difficult period
Failures precision’s for a five stars hotel. Heater doesn’t work. They don’t change rooms or surclassement and only propose a mobile trolley heater. First day, breakfast wasn’t already in the restaurant, that we order the last day. We must wait in the room during the preparation. The second day, twenty minutes later breakfast, 8:50 am in place of 8:30. Reception don’t call us. It was our Honey Moon, announced before, without intention from the hotel
I had a wonderful stay at the Golden Eagle Summit Hotel. It was a very clean and comfortable room and the staff was very helpful
The receptionists served us very fast and efficiently. The cleaning ladies, were very kind and accommodating. The room was very clean and quite, and also fully equipped. The amenities were more than sufficient. Plenty of bottled water, tea, american coffee etc. The phone operator for room service responded very adequately and very quickly, every time we had a request. The location is downtown with many restaurants, shops etc. next door.
Sometimes, we could not find our room WiFi connection.
Central location, nice and spacious rooms
Some of the staff need some training on English language for international guests; reheated stale food often served in the otherwise sumptuous buffet, you would not expect that from a supposed 5-star hotel
The location was ideal and it was one of best kept hotel I've managed to stay in, (most of my hotels are 5 star). Meticulous attention to detail.
All was excellent. Keep up the great work.
With a stay at Golden Eagle Summit Hotel Kunming in Kunming (Kunming City Centre), you'll be a 3-minute drive from East Pagoda and 5 minutes from Yuantong Si. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
based on 26 reviews
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Most popular landmarks
- Yunnan Provincial Museum 1 km
- Green Lake (Kunming) 1 km
- Cuihu Park 1.2 km
- Yuantong Si 1.2 km
- East Pagoda 1.3 km
- West Pagoda 1.4 km