"Clean n spacious room Friendly staff." | (in 46 reviews) |
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"The staff is very friendly." | (in 13 reviews) |
"Breakfast was very satisfying." | (in 38 reviews) |
"Easy access to Kuantan city." | (in 2 reviews) |
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"There was limited parking spaces in the basement." | (in 19 reviews) |
"The basement carpark is scary and minimum light available" | (in 2 reviews) |
Mediocre customer service!
Clean
A/C very weak Horrible customer service. Rude front desk lady (with braces). Asked her about the way of the elevator, but she showed the wrong direction (towards restaurant???) Makes me think she did it on purpose!!!painful when u have a lot of luggage! Took a while b4 they confirmed my online reservation! They haven't even apologized for the wait!!!her boss (Chinese), was careless about the situation! Not Muslim family friendly! Will not recommend! Do yourself a favor: give your money to someone who makes you feel welcome! Overall trip experience: Malaysia is not good destination for Muslim family tourists!
A stay at Rocana Hotel places you in the heart of Kuantan, within a 5-minute drive of Darul Makmur Stadium and Heroes Museum. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Hotels.com
based on 403 reviews
Cleanliness
Comfort
Facilities
Location
Check in |
15:00 |
Check out |
12:00 |
Policies vary by room type and provider.
Rocana Hotel is located at B2-B10, Lorong Tun Ismail 8, Sri Dagangan II, 1 km from the centre of Kuantan. Darulmakmur Stadium is the closest landmark to Rocana Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Rocana Hotel.
Yes, Rocana Hotel offers free Wi-Fi.
Yes, Rocana Hotel offers free parking.
No, Rocana Hotel does not offer free airport shuttle service.
Rocana Hotel is 13.2 km from Kuantan. Rocana Hotel is 81 km from Kerteh.
No, pets are not allowed at Rocana Hotel.
No, Rocana Hotel does not have a pool on-site.