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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
![Rocana Hotel - Kuantan - Bedroom]()
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Bedroom (1)
![Rocana Hotel - Kuantan - Bedroom]( "Provided by Hotels.com")
Rocana Hotel
B2-B10, Lorong Tun Ismail 8, Sri Dagangan II, Kuantan 25000, Malaysia
+60 9517 3993
Cheapest
rate per night
8.3
Excellent
based on 403 reviews
Compare vs KAYAK
Rooms
Superior rooms
$41+
Bed type
Provider
Total stay + taxes & fees
Unknown
$41
Unknown
$71
Deluxe rooms
$110+
Bed type
Provider
Total stay + taxes & fees
Unknown
$110
Reviews
Pros
| "Clean n spacious room Friendly staff." | (in 46 reviews) |
|---|---|
| "The staff is very friendly." | (in 13 reviews) |
| "Breakfast was very satisfying." | (in 38 reviews) |
Cons
| "Easy access to Kuantan city." | (in 2 reviews) |
|---|---|
| "There was limited parking spaces in the basement." | (in 19 reviews) |
| "The basement carpark is scary and minimum light available" | (in 2 reviews) |
Traveller rating
116
111
33
0
3
Time of year
Traveller type
Show reviews that mention
+
-
GoodJun 20166.2
Mediocre customer service!
Clean
A/C very weak Horrible customer service. Rude front desk lady (with braces). Asked her about the way of the elevator, but she showed the wrong direction (towards restaurant???) Makes me think she did it on purpose!!!painful when u have a lot of luggage! Took a while b4 they confirmed my online reservation! They haven't even apologized for the wait!!!her boss (Chinese), was careless about the situation! Not Muslim family friendly! Will not recommend! Do yourself a favor: give your money to someone who makes you feel welcome! Overall trip experience: Malaysia is not good destination for Muslim family tourists!
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About
Overview
A stay at Rocana Hotel places you in the heart of Kuantan, within a 5-minute drive of Darul Makmur Stadium and Heroes Museum. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Hotels.com
Features
8.3 Excellent
based on 403 reviews
8.3
Cleanliness
8.5
Comfort
9.3
Facilities
8.8
Location
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
No smoking
Free Wi-Fi
Electric kettle
Business centre
Hand sanitiser in guest accommodation and key areas
Wi-Fi available in all areas
Internet
Daily housekeeping
Disabled access
Fax/photocopying
Safety deposit box
Concierge service
Cable or satellite TV
Fire extinguisher
Seating area
24-hour security
Lift
Laundry facilities
Air-conditioned
Flat-screen TV
Laundry service
Meeting/Banquet facilities
Multi-lingual staff
Toilet
Guest accommodation is disinfected between stays
Safe
Room service
Smoke alarms
Shower
Pets not allowed
Free parking
Physical distancing in dining areas
Staff follow all safety protocols as directed by local authorities
Physical distancing rules
Desk
Coffee shop
Private bathroom
24-hour front desk
Storage available
CCTV in common areas
FAQs when booking at Rocana Hotel
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Photos
All photos
01 of 01
Reviews about Rocana Hotel
“Near to shopping mall Variety of restaurant nearby Staffs were very helpful and friendly.”
“Foods delicious and comfort bed.”
“The staff is very friendly.”
“The halal breakfast was great”
“Clean n spacious room Friendly staff.”
“the bed is extra comfy!”
“Walking distance to Kuantan City Mall”
“Thought thee's gym/other social facilities but no.”
“Breakfast was very satisfying.”
“comfortable, good location.”
“Superb location within walking distance of restaurants, shopping malls and mosque.”
Location
Most popular landmarks
- Darulmakmur Stadium 0.7 km
- Wan Fo Tien Temple 1 km
- Heroes Museum 1.1 km
- Gelora Park 2.3 km
- Taman Teruntum Mini Zoo 4.3 km
- Natural Batik Factory 12.6 km
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