Good to know
|Distance to city centre||0.8 km|
|Nearest airport||Krakow J. Paul II Balice|
|Distance to airport||10.2 km|
|"Great room, really comfy bed."||(in 67 reviews)|
|"Breakfast excellent and staff very helpful."||(in 157 reviews)|
|"Central lovely hotel with excellent staff."||(in 73 reviews)|
|"Pool not very warm!"||(in 8 reviews)|
|"should not charge for Wifi!"||(in 10 reviews)|
Time of year
Show reviews that mention
|breakfast was very good||in 88 reviews|
|comfortable bed||in 104 reviews|
|excellent hotel||in 111 reviews|
|good breakfast||in 89 reviews|
|great location||in 162 reviews|
|great room||in 104 reviews|
|great views||in 7 reviews|
|krakow||in 9 reviews|
|old town||in 11 reviews|
|river view||in 25 reviews|
|roof top bar||in 68 reviews|
|staff very friendly||in 212 reviews|
|swimming pool||in 41 reviews|
|wifi was not free||in 23 reviews|
Nice touch that the hotel provided a birthday cake for my wife. Good selection of hot and cold food for breakfast.
Asked for a front facing room overlooking the river during booking via a special request email to the hotel. On arrival was told that this was not possible as we had booked a standard room but the booking was not clear that front rooms were superior grade. As it was we were given a side view room overlooking s building site and a transfer was not possible. This was disappointing as this was a suprise treat for my wife's birthday.
Location was great
They gave me a room for disabled and it was not a nice room. I had to ask them to change the room and they could only offer me a room looking at the lobby. I was disappointed about this.
breakfast was nice selection and staff at breakfast was very friendly whole stay was amazing, location of this hotel is one of the best, rooms were clean and cosy, beds were very comfy too, little bit awkward way of accessing the wardrobe as doors were sliding and to open the fridge you had to make sure the both sides doors are fully closed, this was one very annoying thing which I have never seen in 5 star hotels.
I have paid for the Vistula View room which was much more expensive than standard room and we got room that was on the first floor overlooking the front of the hotel, however we kindly asked for the higher floors, I hoped that hotel staff would be more responsive to our query,
A five-star experience providing guests with Kraków’s best views. Located at the foot of The Royal Wawel Castle, on the banks of the Wisła River, Sheraton Grand Krakow is steps away from Zygmunt Bell, Wawel Cathedral, National Museum, Main Market Square and Kazimierz district, but also close to the shopping areas and Krakow's conference center. You can lounge the day away in our glass-roofed atrium, swim laps in our heated indoor pool or workout at our 24-hour Sheraton Fitness. Enjoy one of our 232 airy, fully renovated guest rooms and suites to connect with what you love the most: smart TV with wide range of channels, 24-hour in-room dining, High Speed Internet and the unique comfort of the Sheraton Signature Sleep Experience bed. Bring the group together over dinner at our four restaurants or let our teams take it a step further and let us transform one of our eight event spaces into the perfect celebration. Welcome to Kraków. We look forward to welcoming you to the Sheraton Grand Krakow.
based on 3,333 reviews
Things to know
- Professional service
- Comfortable beds
- Great view
Policies vary by room type and provider.
Reviews about Sheraton Grand Krakow
Most popular landmarks
- Smocza Jama 300 m
- Pomnik Smoka Wawelskiego 354 m
- Królewska Katedra na Wawelu 374 m
- Wawel Castle 394 m
- Muzeum Sztuki i Techniki Japońskiej Manggha 0.6 km
- Collegium Maius Uniwersytetu Jagiellońskiego 0.6 km
|Krakow J. Paul II Balice||10.2 km|
|Katowice Pyrzowice||76.3 km|
|Krakow Glówny||1.8 km|