Good to know
|Distance to city centre||1.8 km|
|Nearest airport||Krakow J. Paul II Balice|
|Distance to airport||12.1 km|
|"Very friendly and helpful staff"||(in 134 reviews)|
|"Hotel breakfast very good selection."||(in 138 reviews)|
|"Excellent choice of food at breakfast"||(in 19 reviews)|
Time of year
Show reviews that mention
|breakfast was very good||in 185 reviews|
|excellent hotel||in 139 reviews|
|long walk||in 45 reviews|
|lots of choice||in 24 reviews|
|main square||in 34 reviews|
|pillows were very soft||in 5 reviews|
|room with good||in 83 reviews|
|shopping centre||in 14 reviews|
|spa facilities||in 84 reviews|
|staff very friendly||in 190 reviews|
|steam room||in 82 reviews|
|swimming pool||in 106 reviews|
|tour bus||in 21 reviews|
|tv channels||in 10 reviews|
|view of the river||in 26 reviews|
excellent hotel stayed 4 nights great comfortable sleep pool and sauna a bonus so close to the shopping mall excellent breakfast brill staff very helpful and friendly next visit to poland i will be staying here again
for my stay it didnt need inproving
The spa was bliss, treatments were perfect and staff lovely. Wide variety for breakfast, lots of choice. Rooms were clean and tidy.
There was a long wait for the bar food to be served. Two of the bar girls extremely rude and difficult to deal with.
Hotel was clean and reasonably located; perhaps a 30 minute walk to the square. Pool etc all ok
breakfast was one of the best we have had and the choice and quality was excellant.The location was fine for us and no problem getting a taxi when we needed one.
Rooms were comfy & facilities were good.
Booked & prepaid for airport transfers. Arrival was fine. Departure not so. No transfer booking was made. I double checked the night before departure. Waited 45 minutes and in that time 3 taxis arrived none of which could fit my party in!! Here’s hoping I do not miss my flight. Very poor considering it was pre paid. It is also very poor customer service from reception staff. When dealing with my issue, they engage with another guest! They also denied I paid until I produced a receipt. Had I not paid why did the arrival transfer arrive? Due to the stressful departure & 45 minute delay I would not recommend this hotel.
A stay at Galaxy Hotel places you in the heart of Krakow, within a 15-minute walk of Galicia Jewish Museum and Old Synagogue. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Krakow? This hotel has facilities measuring 4844 square feet (450 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
based on 3,206 reviews
Things to know
- Friendly service
- Great shopping
- Clean hotel facilities
Policies vary by room type and provider.
Reviews about Galaxy Hotel
Most popular landmarks
- Żydowskie Muzeum Galicja 0.7 km
- Fabryka Emalia Oskara Schindlera 0.7 km
- Kazimierz 0.9 km
- Ogród Botaniczny 1.1 km
- Wawel Castle 1.6 km
- Królewska Katedra na Wawelu 1.6 km
|Krakow J. Paul II Balice||12.1 km|
|Katowice Pyrzowice||77.9 km|
|Krakow Glówny||1.7 km|