Eco friendly Hotel Dalia

The four star is not a four star hotel. The breakfast is not very good. Coffee was lacking one of the days. The service was rather good but the customer orientation is not very good at management level. One thing broke in the bathroom which was because of old standard I had to pay for it even if I did not do anything to make it break.

It is convenient to the public transport (major bus and train station). It was a short pleasant walk to the centre of town.

This was one of the most disappointing places we have stayed in. It was advertised as a deluxe room and it was larger than usual and looked very nice. However the air conditioning wasn't working so we were very hot. The WiFi was weak and intermittent so very frustrating. The TV didn't work properly despite a call to reception. The pillows were soft and when I inquired with the receptionist about alternative pillows I was told they were all the same. My husband requires a firm pillow and for the money and ratings we expected something better. The restaurant was also a shambles- it felt like it was being run by the temporary staff who didn't know what they were doing. The evening meal was very poor but I don't always expect a small hotel to have great meals. But the breakfast was inexcusable! Nothing was ready when we arrived; the only thing offered was eggs in various versions. There was nothing to drink, not even water and when we enquired the young woman made a pot of coffee which I suspect was instant coffee. If they were not able to provide a service I would rather they were honest ie say that the restaurant wasn't available. I'm not able to recommend this property