Steigenberger Inselhotel

This is a well maintained historical building located on the water and backing up to the historic old town. It seemed large and impersonal at first. The staff were not immediately engaging. But, as I settled in, the building developed a pleasant personality. The staff became much more welcoming, if fact friendly. I stayed two nights, the second day was heavenly.

Upon arrival I was asked for a copy of my reservation. When the staff saw that I had booked on line, I was placed into a second class status. Smiles disappeared and were replaced with frowning. However, soon the staff welcomed me as a fully accepted guest. The city street and main rail line runs directly in front of the hotel entrance. Need I say more ? However, the major impact was the city park immediately next door. This park is the venue of choice for late night party activities. Saturday night I used my airplane ear plugs to sleep.

The location

The staff was not very friendly. The check in was not informative at all (e.g. they did not give us the wifi password and did not tell us the breakfast hours or the check-out time).