Good to know
|Distance to city centre||4.8 km|
|Distance to airport||25.5 km|
Time of year
Show reviews that mention
|amazing and the pool||in 68 reviews|
|beautiful beach||in 86 reviews|
|beautiful resort||in 5 reviews|
|beautiful view||in 19 reviews|
|bit pricey||in 28 reviews|
|breakfast is great||in 68 reviews|
|construction site||in 19 reviews|
|food of good||in 27 reviews|
|good hotel||in 52 reviews|
|koh chang||in 13 reviews|
|main road||in 36 reviews|
|nice rooms||in 2 reviews|
|shower and bath||in 2 reviews|
|shuttle service||in 22 reviews|
|staff were very friendly||in 134 reviews|
The villas, restaurants and swimming pools were really nice!
During low season they are repairing villas and building and it’s too noisy!
The manager blackmailed us not to write a negative review but we will show the proof and the pictures. 1) When we arrived we had no internet, no telephone, no television, even no warm water!! The hotel even didn't try to help us so that we had to sleep without taking shower, without verifying our messages... 2) At 07.00 am we were woken up by heavy constructionworks: the hotel is one big construction site as you can see on the pictures. Forget to sleep or to relax!! 3) Many staffmember are unfriendly Cambodians who don't speak the local Thai language (like my wife). I got two free drinks at arrival, but they refuse to accept it (because they didn't understand). Or they are really badwilling: we get a voucher for 50% reduction on massage, but they give us only 25% with the explanation there is not enough staff! 4) The manager is absolutely not able to manage this hotel. I asked back the money for my first night, but he refused. It is like you order a hot bloudy steak and you get a cold welldone steak: then the manager gives you a new steak or he doesn't charge you the steak. This manager said: "I will give you a reduction" Finally he offered a small dinner under the condition I delete the review. Conclusion: we go every 3 months to Koh Chang. The hotels are very nice, but this hotel (read: construction site) is one big nightmare! Never we go back again to this place, even not for free!!
My husband and I really enjoyed our stay. The staff are all very polite, helpful and friendly. The food was superb. If you go there you have to try the crab meat salad, which was indeed lovely! And the latte was... whoa, terrific!!!! Two performers, who were so friendly and beautiful, even played the Thai music during breakfast. That's awesome! The room was spacious and the swimming pool inside our room was super wonderful. You can choose their villas, which looked nice too, but we just enjoyed our pool-view room with a private swimming pool. The hotel lobby was a bit outdated but the whole premise has been really well maintained. We love all the wooden decors, which make the resort, especially the main building and the type of rooms we stayed, so antique. We could feel that the hotel is doing everything with heart because it's very caring. We appreciate that a lot!
it may be a bit hard to find it if you drive your own car as there's no clear sign of the hotel on the main road. But it's good to stay away from crowds and noises. Unfortunately there were just so many Chinese tourists staying in this resort, making it so noisy everywhere.
Cuatomer service, all the staff and recepcion assistance was the best.
Very friendly and attentive staff. Nice setting and clean. Moderate prices.
Too many guests from China were very loud
The Santhiya Tree Koh Chang Resort is located near the Klong Prao Beach in Trat, Thailand. Amenities at the property include a private beach, an outdoor pool, and fitness facilities. There is also a full-service spa, playground, and steam room on site. Guests will find that the dining options include two restaurants, a free breakfast buffet, two bar areas, and a coffee shop. The room service menu is available 24 hours per day, and there is coffee provided in the common areas. The front desk is open all day and night, and the staff members can offer assistance in both English and Thai. The cozy resort offers 50 guestrooms all on one single floor. Each of the rooms has air conditioning to keep guests comfortable, and there are minibars and coffee makers as well. The rooms have patio areas for enjoying the sunshine, and the bathrooms have deep soaking tubs. Guests will also find that their televisions are hooked up to satellite channels and DVD players. Free bottled water is provided, and the rooms have refrigerators for keeping the water cool. The room access is granted via exterior corridors. Guests can walk to the Klong Prao Beach and the Klong Plu Waterfall. Other nearby landmarks include the Ko Change Medical Clinic International, Kai Be Beach, and Lonely Beach. The Ko Chang National Park is a little over seven miles away, and Pearl Beach is also easily accessible. Ko Yuak is four miles from the property. The nearest airport is less than two hours away.
based on 1,433 reviews
Things to know
- Friendly atmosphere
- Spacious rooms
- Friendly service
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Santhiya Tree Koh Chang Resort
Most popular landmarks
- Klong Prao Beach 0.7 km
- Khlong Phlu Waterfall 2.5 km
- Mu Ko Chang National Park 2.8 km
- Kai Bae Beach 3.1 km
- Lonely Beach 5 km
- White Sand Beach 6.9 km
|Rayong Utapao Rayong Pattaya||156.1 km|