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Best Western Knoxville Suites - Downtown

Best Western Knoxville Suites - Downtown

8.3
Excellent

Based on 519 reviews
 
5317 Pratt Road, Knoxville, TN 37912-2706, United States
  +1 865 687 9922
Best Western Knoxville Suites - Downtown - Knoxville, TN, United States
Sun 19/8
Mon 20/8
Compare vs KAYAK |
Priceline $117
Best Western $121
KAYAK $123
Priceline
per night
Best Western
per night
KAYAK
per night

Rooms

Sun 19/8
Mon 20/8

King rooms

$121+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$121 per night
IMAGE
King bed
$123 per night
IMAGE
King bed
$124 per night
IMAGE
King bed
$125 per night
IMAGE
King bed
$128 per night
IMAGE
King bed
$128 per night
IMAGE
King bed
$128 per night
IMAGE
King bed
$134 per night
IMAGE
King bed
$136 per night
IMAGE
King bed
$136 per night
IMAGE
King bed
$136 per night
IMAGE
King bed
$138 per night
IMAGE
Unknown
$142 per night
IMAGE
King bed
$143 per night
IMAGE
Unknown
$151 per night
IMAGE
King bed
$169 per night

Queen rooms

$124+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$124 per night
IMAGE
Queen bed
$128 per night
IMAGE
Unknown
$133 per night
IMAGE
Queen bed
$226 per night

Standard rooms

$117+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$117 per night

Reviews

Traveller rating

92
43
13
6
0

Time of year

Traveller type

Show reviews that mention

+
knoxville
wallpaper peeling
towels were scratchy
trip to the rest
wall ac unit
funky smell
hot tub
sleeper sofa
able to use the pool
room king size
fridge and mircowave
great bed
issue real
valued customer
located near freeway
nice breakfast
hot foods
room was nice
friendly staff
  • Good
    Dec 2017
    8.0

    The rooms were nicer than I thought and there was a dresser to put my clothes in as well as a closet to hang stuff up in. The pool area with hot tub was nice too. Breakfast was good too.

    Gym area was small and chlosterphobic. Could use a little more variety in breakfast options some days.

  • Mediocre
    Jun 2017
    4.0

    Beds were comfortable. Rooms included a fridge and mircowave (although it was too small to pop microwave popcorn...)

    Advertised an indoor pool and hot tub - very disappointed in the pool area. It was tiny and fully of rowdy people. We kept going down to check and see if we could take a dip and it was always full. Had the pool been larger than a bathtub, perhaps more guests could have enjoyed it. I have a return stay booked for this weekend that I will be cancelling.

  • Mediocre
    Mar 2017
    2.5

    Worst hotel that I've ever stayed at

    Right off I-75

    Where to begin? It took a half hour to check-in, even though there were only 2 people in front of me. After the long wait I was greeted with "someone already checked-in under your name". I produced my drivers license and the receptionist joked "just kidding". All this in between talking to her boyfriend who was hanging out in the lobby and continued to do so for the entire evening. After going to the room we were greeted with holes in the walls and holes in the walls that had been haphazardly patched. Upon taking a shower I learned there was no screen in the drain. Just an open hole. The shower had ZERO water pressure. You had to put your head against the wall to get your hair wet because it was dribbling straight said down. The next morning for breakfast there was no chance at getting anything to eat. Apparently there was a large team of some sort that had the entire breakfast area occupied plus had over a dozen waiting to get in. The entire stay was a nightmare. Never again will I stay at a Best Western.

  • Excellent
    Aug 2016
    10.0

    Room was very clean. Beds were very comfortable. Bathroom was clean.

    Short and sweet. I was over charged for the room by $30. I will not be booking through Kayak anymore.

  • Excellent
    Jul 2016
    8.2

    Needed better breakfast wasn't a big enough selection

  • Excellent
    May 2016
    10.0

    Good location. Clean hotel. Good breakfast. Great rooms. Great staff. Will continue to use this hotel on every trip to Knoxville.

    Minor issue! To get to the laundry room, you have to walk outside. Costs for washer and dryer are not clearly posted.

  • Excellent
    Apr 2016
    10.0

    It was quiet, clean, comfortable, and convenient. Thank you for everything!

  • Good
    Dec 2014
    7.4

    Good but not the best

    I liked the room size

    I didn't like the hard bed. The bathroom was small. Tub would not drain. The desk attendant was hard to find.

  • Excellent
    Jul 2014
    9.6

    The young man who checked us in the evening we arrived was quite informative, kind and helpful. I was very pleased with his pleasant and professional manner. Our room was very clean, decorated nicely and well-appointed. i would definitely stay here again.

    Being gluten-intolerant, there wasn't much I was able to eat for breakfast.

  • Good
    Jul 2014
    7.6

    Very clean, rooms are well designed (I.e. furniture, decor, etc.), day staff very professional and friendly, only 10 minutes from downtown Knoxville (Market Square, Old City, etc.), quiet during our visit.

    Pool was sufficient so long as there were only a few people in it. Hot tub in pool area was nice. Pool is much smaller than the pictures really present it.

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About

Overview

Welcome to Best Western® Knoxville Suites-Downtown! In Knoxville, Tennessee, there's an abundance of shopping, dining and sightseeing to be had, and it's easy to explore everything when staying at our Knoxville hotel. Close to downtown Knoxville, guests at our Knoxville hotel enjoy genuine southern hospitality, comfortable bedding and rooms. All rooms are suites here, so there's plenty of space for an extended stay or vacationing families. Enjoy your private living area complete with the peace and quiet everyone deserves on a vacation. With larger rooms, a free continental breakfast and a heated indoor pool, you'll feel right at home at our Knoxville hotel. Relax with a few laps after a full day of adventure, and rest assured you'll have all the space you need if you're in town for an extended business trip. The friendly staff members are always on hand to provide tips and recommendations, and to make your stay just a little more pleasant. This hotel in Knoxville is close to the University of Tennessee, and we regularly welcome visiting faculty, professors, students and their families to our Knoxville hotel. Located right off I-75 and pet friendly, we go the extra mile for convenience. All rooms are non-smoking with comfortable beds and sofabeds. An interior corridor welcomes guests and ensures privacy. The Convention Center and Neyland Stadium are also near Knoxville, TN hotels. If you're here for business, rest assured that your commute will be quick and easy. Our Knoxville, TN hotel is conveniently located near all major businesses, the convention center and the university, making it simple for guests to get to their next appointment, event or meeting. Reserve a spacious suite at Best Western® Knoxville Suites-Downtown for a memorable trip!

bestwestern.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

Based on 519 reviews

8.8

Location

8.0

Service

6.0

Breakfast

3.1

WiFi

Things to know

  • Clean rooms
  • Spacious rooms
  • Comfortable beds

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
Business centre
Hot tub
Indoor pool
No smoking
Express check out
Air-conditioned
24 Hour Front Desk
Safe
Free parking
Storage available
Lift
Laundry facilities
Hairdryer
Free Internet

Photos

Best Western Knoxville Suites - Downtown - Knoxville - Bedroom All photos (35)
Best Western Knoxville Suites - Downtown - Knoxville - Bathroom 浴室 (4)
Best Western Knoxville Suites - Downtown - Knoxville - Bedroom 寝室 (14)
Best Western Knoxville Suites - Downtown - Knoxville - Buffet Provided by Hotels.com ビュッフェ (2)
Best Western Knoxville Suites - Downtown - Knoxville - Business centre Provided by Hotels.com ビジネスセンター (1)
Best Western Knoxville Suites - Downtown - Knoxville - Gym ジム (1)
Best Western Knoxville Suites - Downtown - Knoxville - Living room リビングルーム (1)
Best Western Knoxville Suites - Downtown - Knoxville - Lobby ロビー (4)
Best Western Knoxville Suites - Downtown - Knoxville - Pool プール (4)
Best Western Knoxville Suites - Downtown - Knoxville - Restaurant レストラン (2)
Best Western Knoxville Suites - Downtown - Knoxville - Room amenity Provided by Hotels.com 部屋の設備 (1)

Location

Most popular landmarks

  • Knoxville Opera 6.5 km
  • Market Square 6.9 km
  • Knoxville Museum of Art 7 km
  • East Tennessee Historical Society 7.2 km
  • Tennessee Theatre 7.2 km
  • World's Fair Park 7.2 km

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