Good to know
|Distance to city centre||1.6 km|
|Nearest airport||Killeen Fort Hood Regional|
|Distance to airport||11.8 km|
|"We especially loved the hot tub!"||(in 3 reviews)|
|"Great friendly staff and amazing barista!"||(in 113 reviews)|
|"Beautiful hotel and super clean."||(in 24 reviews)|
|"The room and carpet was filthy"||(in 7 reviews)|
|"The hot tub was dirty and smelled very much like mildew."||(in 2 reviews)|
|"Rude front desk lady during the night, no housekeeping."||(in 4 reviews)|
Time of year
Show reviews that mention
|breakfast was good||in 142 reviews|
|charge on my credit card||in 12 reviews|
|cheryl||in 5 reviews|
|enjoyed our stay||in 8 reviews|
|great hotel||in 57 reviews|
|great restaurant||in 25 reviews|
|heated pool||in 96 reviews|
|hot tub||in 15 reviews|
|kids enjoyed||in 6 reviews|
|killeen||in 7 reviews|
|linens and pillows||in 6 reviews|
|remove the carpet||in 13 reviews|
|room was clean||in 102 reviews|
|room was dirty||in 101 reviews|
|room was very spacious||in 96 reviews|
|rooms are spacious||in 5 reviews|
|rude desk||in 30 reviews|
|staff was friendly||in 165 reviews|
|swollen eyes||in 2 reviews|
The comfort of the bed
Elevator not working
Staff always helpful and friendly
The room we stayed in was nice, clean, and comfortable. The staff were all polite and friendly. I think everything in the room we stayed in (at least what we used) worked. The hot tub indoors was nice and warm and the jets all worked, as far as we could tell. All in all, we enjoyed our stay, despite all the negatives we listed.
They are neglecting things and it's starting to look run down. The pool area really needs a lot of work. The wet and dry saunas were both non-functional and have been that way for at least a year, and the ceiling tiles are dirty and are literally falling to pieces. The pool was not as warm as a heated pool should be. The hot tub located outside was warmish, but the jets barely worked. The ventilation screens on the outside of the laundry area are clogged with lint and look nasty. They don't monitor the pool area and the rules about minors under 12 not being allowed without a responsible adult of 18 or older watching them are not enforced. The water heater was in the process of being fixed. They didn't bother to tell us that when we checked in. We had to discover that for ourselves. We didn't have any hot water for the first 24 hours of our stay. Once it was up and working, it got nice and hot. They gave us a discounted rate due to the water heater being out. I think the discount (20%) should've been more, considering they didn't even give us the option of cancelling our reservation and getting a hotel that had hot water. We stayed in a handicapped room. The shower chair needed cleaning around the base (feet) of the frame. It was a bit mildewed. The handheld shower didn't have very good water flow. The microwave was off balance, so we wedged something under one corner to balance it, so it wouldn't keep tipping every time we opened and closed the door. They had the microwave right on the edge of the sink, so we moved it to a spot further from the sink, in order to prevent electric shock. They used to serve continental breakfast, but they no longer serve that. They don't offer all day coffee service, only from 6 to 10. We didn't even know that or we would've tried it out.
It was nice and clean
The only vending machines on the floors where drink machines, no snacks. We wandered down to find one and ended up in the restaurant in our pjs, so we were underdressed it felt and decided not to dine.
Loved the hot tub and pool. Rooms very clean and staff were amazing
Last day no hot water. Food at restaurant was burnt but the staff made up for it.
With a stay at Shilo Inn Suites Hotel - Killeen in Killeen, you'll be within a 5-minute drive of Killeen Mall and Vive Les Arts Theatre. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
based on 1,487 reviews
Things to know
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at Shilo Inn Suites Hotel - Killeen
Where is Shilo Inn Suites Hotel - Killeen located?
Shilo Inn Suites Hotel - Killeen is located at 3701 S WS Young Drive, 1.6 km from the centre of Killeen. Vive Les Arts Theatre is the closest landmark to Shilo Inn Suites Hotel - Killeen.
When is check-in time and check-out time at Shilo Inn Suites Hotel - Killeen?
Check-in time is 16:00 and check-out time is 11:00 at Shilo Inn Suites Hotel - Killeen.
Does Shilo Inn Suites Hotel - Killeen offer free Wi-Fi?
Yes, Shilo Inn Suites Hotel - Killeen offers free Wi-Fi.
Does Shilo Inn Suites Hotel - Killeen offer free parking?
Yes, Shilo Inn Suites Hotel - Killeen offers free parking.
Does Shilo Inn Suites Hotel - Killeen offer free airport shuttle service?
Yes, Shilo Inn Suites Hotel - Killeen offers free airport shuttle service.
How far is Shilo Inn Suites Hotel - Killeen from the airport?
Shilo Inn Suites Hotel - Killeen is 11.8 km from Killeen Fort Hood Regional. Shilo Inn Suites Hotel - Killeen is 72.5 km from Waco.
Can you bring pets to Shilo Inn Suites Hotel - Killeen?
Yes, Shilo Inn Suites Hotel - Killeen is a pet-friendly hotel.
Does Shilo Inn Suites Hotel - Killeen have a pool?
Yes, Shilo Inn Suites Hotel - Killeen has a pool on-site.
Reviews about Shilo Inn Suites Hotel - Killeen
Most popular landmarks
- Vive Les Arts Theatre 3.1 km
- Killeen Civic and Conference Center 3.3 km
|Killeen Fort Hood Regional||11.8 km|