Kharkiv hotels

Pros: great location, first class service, very nice facilities, excellent spa

Cons: breakfast could have offered more choices

Pros: Hotel design and hotel restaurants and good location and money exchange

Cons: Sometimes, I need to try my key a few times before it made the elevator work.

Pros: Location, accommodations and amenities

Cons: Nothing

Pros: Wonderful, friendly staff, excellent breakfast. Very nice surprise to come to such a lovely hotel.

Pros: Nice hotel. Modern rooms good staff nothing to criticize

Pros: If you want quiet don’t stay above the 7th floor due to music coming from the Sky Lounge

Cons: Noisy rooms

Pros: The first 4 times the 2nd floor restraint had a chief that took your orders this time there was none. When booking it would be nice if paid at that time instead of waiting.

Pros: Location of the hotel was very good.

Pros: Staff, hotel, location, flexibility and all we're outstanding. Will go again and not hesitate

Cons: Room service extremely slow and at the end the ordered food still came cold. Minibar rates ridiculous. A bag of nuts costs 10% of the room rate

Cons: I reserved room for 2 people and everyone in the room was single , the room service were not good and it takes a lot of time to clean the room and they are not clean enough

Pros: Unfortunately I wasn't able to have breakfast due to my early flight. Also I was seeking for kosher food only which was challenging finding it

Cons: Kosher food and access to hotel facilities was limited during my check in time and closed for the early morning

Pros: Very friendly staff. Clean room. Well designed for comfort. Electric outlets at right places and enough. Comfortable furniture. Good lighting. Good breakfast.

Cons: Liked everything.

Pros: Every little thing. Spa, food, location and room service.

Cons: Absolutely nothing!

Pros: The ladies in the staff are highly beautiful. This [lace is not cheap, but I would pay more just to be interduce to one of those ladies that sweep the floor in the "Superior golf" , In a normal country such a lady will easily find a good husband and will never need to take such a job.

Cons: Well, first I booked a room for three days , and I should cancelled it all. The Only reason that I stayed for one night was that I came after a long drive and I was too tired to search for another hotel. The reason I choose this place in the first place, was the indoor pool. When I reached the place, they told me that the pool was not working. They offered me to swim in another pool that was in some health club , few hundred meters from the hotel. They explained to me that this pool is generally closed but they will open it especially for me. It was raining all the time outside. and was so cold, so I was supposed to go outside in the rain, and swim in an empty pool and then come back to my room. I told them that I do not like their solution , so they told me to sit in the lobby and wait, and then I was waiting and waiting and the manager was there , in the reception and she was sitting and standing and sitting and standing and sitting and standing, but she was too busy to come to talk to me. So after this waiting , I got back to the reception and spoke with her. She said she was sorry for not letting me know about their closed indoor pool, and she promised that in 15 minutes they will bring my room a basket of fruits and bottle of Champagne to make me feel better, Three hours past, and I got nothing. Next morning I was checking out. It cost me a lot to get to a new hotel, but their attitude was just so annoying. All this place is just pretending to be something it is not. The elevator is decorated but it hardly moves. The light in the balcony m can not be shut and the bath is placed opposite then the logical direction. But you know guys, if you like to see old rich people trying to play golf, that might be a place that you will like.

Pros: The location is great, I liked having real books in my room. Also there is a good breakfast, cute decor and a view on the old roofs, really special

Cons: I would suggest having more healthy plant pased options in the breakfast menu. The staff at the front desk could have been more welcoming

Pros: Very good and comfort small hotel in center of city. Very delicious breakfast!

Pros: Everthing, staff, ambiance, location, clean. But most perfact soo romantic bildung ;)))

Cons: Everthing iş wonderful ;) only dont have pool, spa, ect. But this is not importand because this place iş my best place in Kharkov

Pros: Everything was great, very nice place to stay while in Kharkov. Their assistance was very good in all aspects of my stay. Very friendly hosts to work with, they were very helpful with all my needs.

Pros: Sister property of Nasha Dacha... same top quality in everything.

Cons: Nothing

Pros: Best location, comfy mattress, quiet AC, soundproof room, responsive staff, great breakfast.

Cons: the reception clark wasnt nice. order taxi from hotel price was doble 3500 , also driver charge me 1000. i have explain to the woman she say it is my problem. nice room but on first level cant open window people who work at the hotel smoke speak also late night . bed onot comfertable

Pros: Perfect location, in the city center. Great breakfast. Great and very helpful staff. Room was pretty small but matched photos on website.

Pros: Very quaint and charming. Staff was very friendly. Breakfast and restaurant where A+.

Cons: It's small so not many facilities.

Pros: Breakfast was simple, dry, so neglected.

Cons: Not rich. Simple, unsuitable for the place. Without serving. Without choice. Not rich. No taste, dry croissants. Not tasty

Pros: nothing

Cons: all

Pros: Very friendly, uncomplicated stay. Localisation was perfect for us- quiet but although no problem to walk or go by tram to famous places. Pity we couldn’t stay longer than one night, because we were surprised about the beauty of the city. We will come back!

Pros: The highlight of my stay was the wonderful hospitality by the registration staff, Kate and Tanya in the restaurant staff.

Cons: The reasonable prices in the restaurant

Pros: The place is amazing and our room, in particular. Staff is very kind and polite. Room looked exactly like photos. We ordered food, it was tasty and fresh. Bottom line, I really recommend staying here!

Pros: Amazingly good breakfast - super fresh and lovingly prepared.

Cons: The roomies a bit austere and felt dated and slightly cramped. I had expected a desk to work on but the room size would not have allowed that.

Pros: Great breakfast, good location

Pros: Location is good. Food is good. They are professional. Personals are very kindly and helpful. ( Restaurant and Hotel )

Pros: Breakfast is big and tasty. Location is very convenient.

Cons: There was no water in hotel when I came because of city maintenance. But receptionist had told me about that after I paid for my room. I won't have rejected to stay in the hotel but it would have been more polite to tell about that in advance. Also WiFi is very weak.

Pros: the location in the city center

Pros: Everything

Cons: I liked everything

Pros: The hotel is in a great central location, but also hidden and quiet. The design of the hotel really makes it feel like home and it has great character, taking full advantage of the old building whilst providing modern faciltiies. The staff are very friendly and cannot do enough to help from the receptionist to the restuarant waitresses. Breakfast is excellent with a number of choices cooked to order, and the dinner menu has a vast array of options for all tastes. I was offered takeaway breakfast for my journey home, even though I was leaving at 5am. Breakfast is normally served from 8am to Noon so there is no need to hurry, adding to the relaxed homely feeling. The rooms vary in design but are very comfortable and clean with a modern bathroom however the main room is designed.

Cons: There really are no negatives to say about the hotel. If I was to be really picky just to put something in the box then I would note that some food for particular courses can sometimes be delivered erratically, ie., vegetables 10 minutes after the main plate but this is not always the case and does not apply to everyone at the table. Again I stress this was not always the case and I am being really picky

Pros: Classic design. Not far from all points of interests.

Cons: To red room. Very aggressive design for living.

Pros: Nice clean comfortable hotel, good room size but the best bit for me is that the breakfast (which was good) was served up until 12. Good for those hangover days!

Cons: The internet was a bit patchy at times.

Pros: I always stay there when I'm in Kharkov, I tried different hotels and this one exceeded my expectations the first time i stayed there back in 2017, and since then, it's my place of choice. Everything is nice, the rooms, the service, the staff, the breakfast (and the restaurant in general). Location is very convenient, it's in the city center and yet very quiet. Quality/Price ratio is amazing! I will continue staying there in the future, and recommend to everyone visiting this special city.

Cons: Out of the 3 times i stayed there, once I was unlucky and had a really small room with windows facing the street. It would have been alright if not for the brightly lit advertisement billboard outside which keeps jingling all night long and lights up the room! but again, not really the hotel's fault. I would recommend you'll ask for a room facing the courtyard. Also, one more thing i always find annoying: no tissue box in the hotel room! you have toilet paper, but no face or hand tissues in the room! Got used to this fact, so bringing my own tissues and wet wipes.

Pros: Good location, nice room, great food

Pros: Nice service and comfortable hotel.

Cons: Nothing.

Pros: Lovely stay and great staff!

Pros: Great hotel for everybody: business, leisure, romantic, etc. Great location, top EU quality of service, friendly personnel, clean large room, excellent WiFi, A/C...

Cons: Nothing really

Pros: The hotel was extremely clean and beautifully decorated. The staff was very courteous and helpful with arraigning taxi's and making my vacation there memorable. The breakfast each morning was fantastic. I will stay there again when I return.

Pros: Nice, clean and comfortable rooms; good breakfast included. Friendly staff who speak good English - and a great location.

Pros: The personal at the breakfast were excellent. Their level of attention was the best. Nowdays the guest have to compete with the phone to get attention. Not one single secund I saw the young girls with a phone. And they served me so well cappuccino. Excellent!

Pros: The hotel was very close to downtown. Hotel location was very good. The Hotel peonel was very helpful.

Pros: Everything. This is a truly spectacular facility in every respect possible...and at a really great price too. I am planning a return trip to Kharkiv and I will definitely be staying at the Aurora again.

Cons: Nothing.

Cons: They need to learn English language

Pros: the staff was always willing and able to help. Rooms were clean and well maintained. Surroundings were comfortable and pleasant. Very short walk to city centre.

Cons: would be hard pressed to find a complaint

Pros: Very friendly staff! Good location!

Pros: This is our third year we have stayed here. The most friendly staff of any hotel we’ve stayed in. Rooms impeccably clean, as is the rest of the building. A unexpected bowl of really delicious mixed fruit arrived at my room ! Several disjointed taxi journeys sorted. We left before breakfast ( 7 am flight ) and were handed a take away bag of food, yoghurt, fruit and a drink. If you stay in Kharkiv, STAY HERE.

Cons: There’s nothing to dislike.

Pros: Great location and friendly staff. Room was clean and comfortable. Highly recommended

Pros: Excellent, quiet location in city Centre. Very clean, comfortable room great hot shower and very comfortable bed. The customer service I received from all the staff was exceptionally good. Every person from the room service personnel to the reception staff and porters were friendly, helpful and efficient. I would recommend this hotel and I would definitely stay here again.

Cons: Only one small thing - the room didn’t have a kettle. However, I only had to ask and a pot of hot water was brought to my room immediately. Thank you.

Pros: Staff was well versed in many languages to help you.

Pros: The room was comfortable and nice. The bed was excellent. Staff was kind and helpful. Breakfast was excellent with a good selection to chose from.

Pros: The staff was friendly. We loved our room with the terrace. The food was great!

Pros: Will always be there when am in the city

Cons: They got my breakfast order wro

Pros: Customer oriented staff, have gone an extra mile to make my stay comfortable, thanks! Nice restaurant.

Cons: Windows you can't open

Pros: The breakfast is excellent and very well served. Instead of a regular buffet you can choose à la carte. There is a great patio for drinks and dinner.

Pros: I was positively surprised. I stay in this hotel few years ago and it was quite OK with some drawbacks (rooms quite loud, breakfast not very good). But this time it was very OK, comfortable and quiet rooms - breakfast to be selected from a list of offers but very tasty etc. Also transportation works in great manner. The restaurant attached to the hotel offers great food and good selection of drinks - I enjoyed my stay.

Cons: See above - my expectations were lower due to the stays I remember in this hotel (I think I have been there ~ 5 years ago for a few times). I was staying in Kharkiv palace hotel the last ~ 5 years whenever I was in Kharkiv - but value for money is better in VillaFourRoom if you do not have to stay centrally.

Pros: Nice place as usual

Pros: Location is perfect, slightly remote, but still close to centre, spacious rooms with modern furniture and decoration, polite and pleasant personal, restaurant with very good choice and the breakfast beyong all expectations, secured parking, welness facilities- you feel there welcome and like to come back again!!!

Cons: The stay was too short!

Pros: I used to stay in this hotel always it’s great

Cons: Nothing serious

Pros: Nice comfortable rooms. In America we use a different size of wash clothes and I realize this may be cultural but is an aside.

Cons: Well one night I had two separate times when other people with room card were able to enter my room while I was sitting there. Sort of a security issue with room keys I think.

Pros: Clean, location is perfect.

Cons: Nothing, all was fine.

Pros: Everything, very clean and nice ace, staff very friendly , good food, everything was perfect... Highly recommended yo anyone, and definitely will return

Cons: No complains....

Pros: Very nice hotel. Service is excellent, cheff excellent, very clean, luxury

Pros: Everything was perfect. Thank you for the great stay.

Pros: It is hard to pick any particular aspect because this hotel ticks almost all the boxes - good, friendly staff; excellent cleaning; close to public transport; and a restaurant that cannot get a Michelin star only because Michelin does not publish a Ukraine guide.

Cons: My visa was expiring so I had to depart.

Pros: Wow nice location nice rooms.And the food I have no words absolut fantastic thanks to the kitchen that’s have Star Niveau from dinner to breakfast all perfect.The Sauna a dream verry verry nice ambient.I will come back one the best hotels in the city thank you.

Cons: The Lift its verry loud but maybe only technical Problem.The Personal sorry but a smile says more than thousand words.Just smile and be friendly that’s awaiting the guests

Pros: While not in the city center, the hotel is a 2-min walk from the Metro which easily takes you anywhere. Super-friendly and helpful personnel (thank you, Vladislav!!), nice and clean rooms with everything needed, excellent breakfast included, 24-hr open restaurant (!). Also, 24-hr open supermarket is within a 5-min walk. Very pleased with my stay, will be back!

Pros: Comfortable and clean. Very accommodating and friendly staff.

Cons: Location is not too far from center but few nearby attractions to offer. You’re going to need a taxi.

Pros: Great ppl working there, Nice hotel, Great food in the restaurant, Location is a bit further from the city center but with a uber its a quick ride.

Cons: everything was great. The location is a bit far from the center, but I knew this before I booked.

Pros: The restaurant is opened 24/7. Food is delicious. Nice staff.

Pros: Second time I’ve stayed at this hotel,close to public transport and couple of restaurants

Cons: Didn’t end up having breakfast as taxi was booked through hotel,but it took too long to serve the omelette I ordered

Pros: Staff was very helpful!

Cons: Wasn’t in the center of the city, but the Metro System is excellent and inexpensive.

Pros: Perfect location and very friendly stuff!

Cons: Sofa have some dirty

Pros: Great

Cons: It was very clean

Pros: Near a big supermarket, and near a traditional market. Very clean and modern looking. Loved the decoration. Breakfast is better than most in ukraine.

Cons: 70 hrivna for taxi to city centre.

Pros: I love the interior!

Cons: i would recommend some more variety for the breakfast: for ex. fresh vegetables and fruits.

Pros: I have a good time living in Rate Mirax Sapphire Boutique Hotel.Everything was perfect )

Pros: Very nice apartment to stay in Kharkiv. It's in a quiet neighbourhood and the zoo and park area is about 15 minutes walk. As for the centre, it may be too far to walk back to the room in the eveining after a long day out but taxi is very cheap here. The deco is unique and the furnishing is in a good state as it looks like it had been renovated recently.

Pros: Location, design

Cons: Breakfast, staff does not know to much about payment options, so you don’t feel like they try to help you, which is inconvenience. The shirt I gave for washing, did come back to me with one size smaller.(((

Pros: Can recommend to my friends. So it is higher possible mark from me.

Pros: Excellent location and very helpful staff

Cons: Design of rooms is not so nice.

Pros: Excellent service despite not speaking a common language. The staff was so kind and would go out of their way to please you. It was nice to have the common area to meet in the evenings. The rooms were clean. Towels and bed linens are not 5 star, but adequate.

Pros: A wonderful little hotel right next to the university. Great staff and many amenities. It is an amazing value!

Cons: I have absolutely no complaints.

Pros: Staff was very polite and helpful

Cons: A bit cold, as heating season did not start, but electric heater solved the problem.

Pros: Excellent stay. Staff were superb especially Elena and Dasha. They were so friendly and always had a smile and time to chat.

Cons: Liked everything.

Pros: The standard twin is quite spacious and clean. Beds are wide and comfortable. Bathroom was exceptionally clean.

Cons: The breakfast is quite limited, although you shouldn't expect much for such a very small price. If you still want to have breakfast here I would suggest to choose meat pancakes (it's called 'bleny' in Russian) - they were quite good.

Pros: Everything was goos, except two points: Problem to issue an invoice on foreign company. Finaly solved! If you want to invite somebody to your room, need to kick him/her off latest at 23:00 o'clock! :)

Cons: Everything. The summer terrace is great!

Pros: The girls at the front desk were friendly and beautiful. The food was excellent

Cons: Nothing every thing was great. Staff room restaurant all great forbthe price they were fabulous

Cons: [Room 205] The bath tub or sink was leaking, so there was a lot of water :(. And also the bathroom door lock was broken. The back yard of the hotel is dirty, BUT silent, so you'd better ask for front side room if you care about view.

Pros: It is not too far from the centre but still in a reasonable calm district. In the summer it has a bar/terrace outside that may be nice. The bath room is fine and modern. For the rest it is not the greatest hotel.

Cons: We were given a one page contract to sign on checking in, more like renting an apartment than staying in a hotel. I guess the one who made the rules needs this paper because the believe seems to exist that travellers will wreck the place. A bit of an insult to any guest. The rooms are kind of OK, but the beds are horrible. First and all, when you want to sleep you need to make your own bed first. Sheet and cover are provided separate and its your problem to put it together. A real fun surprise late at night. If you like to lie on a metal frame that pokes in your back and makes you want to stand up early, this is your place. Though the overall experience is not too bad, the mattress in my room was completely worn out and very uncomfortable. Breakfast is an experience. Instead of a buffet, it is back in time and you are given a choice of 2 types of luxury of breakfast with 3 choices each. To be decided before going to the restaurant. One coffee or tea, if you want more you need to pay. It is not expensive, but also not great. Overall, a mediocre experience in a city that does not have a great choice of hotels yet.

Pros: Excellent breakfast! Location is just perfect - very close to the airport and on the road to the centre of the city. The rooms are very nice. The receptionists very professional and friendly. All the staff very professional, friendly and polite.

Pros: Location very close to the airport.

Cons: Strong strange smell in the room, loud noise, staff are not welcoming.

Pros: The took care of preparing us special take away breakfast box as we were leaving very early.

Pros: It was clean and a good atmosphere and friendly

Cons: It was all good

Pros: Close to airport very clean n nice hotel

Pros: Nice breakfast. Simple but good. Location very central. Rooms very nice. I took an upgrade and was very satisfied. Last minute changes for my arrival were perfectly done

Cons: Breakfast could be a little more. Maybe buffet, juice, …

Pros: Hotel at very good location. Close to Sumska street. There are three options in breakfast including italian, english and diet. Staff always smiling face. Thanks to Maria for her friendly behaviour.

Cons: Location and breakfast

Pros: excellent service and food

Pros: - Perfect, clean and pretty room - Very good bed - The best system of conditioning, which I've ever seen - absolutely silent and effective at the same time - Very friendly and helpful staff

Cons: - Breakfast - change it from fixed sets to free chose, at least main course + dessert. What is the sense to have the last one in Italian set and absence of it in British? - Parking - there is no private parking, just public near the hotel

Pros: 10 mins walk to the metro station "history museum". Clean room and comfortable bed

Cons: Breakfast is very poor.

Pros: Location, clean rooms.

Cons: There was not much breakfast option.

Pros: Great staff, also helped to organize the airport transfers. Central location. Delicious breakfast and menu a la carte. Wonderful room with the roof windows and comfy bed.

Cons: Early mornings almost no pressure with water supply. Needed to stand in the shower waiting for the water.

Pros: The hotel staff were amazing and helpful. The rooms were spotless and clean. The bed was comfortable. The hotel is centrally located and it was good value for money.

Pros: Value for money, and very comfortable.

Pros: Very friendly staff, good clean room, good wireless.

Cons: Room was small, but everything else was very positive.

Pros: Polite staff, clean, quiet, stylish, professional. Punctual, accurate.

Cons: I liked all.

Pros: Breakfast was marvelous, staff loves their jobs.

Cons: Room is not a king suit.Bed was too soft.There was no free water in the room everthing seems with a cost.Staying 2-3 hours costs half of the day stay.Dinner was served before we arrived to the table and it gets cold already.

Pros: Breakfast and meals are superb. Also, excellent value for money.

Cons: nothing

Pros: Quite neighborhood, great breakfast and very professional staff

Pros: Calm and quiet

Cons: Staff and location

Pros: Everything was OK. The breakfast was excellent! Friendly staff, clean room, comfortable bed, convenient location.

Cons: Not so much space at the parking. The bank card terminal was not working, so I have paid in cash.

Pros: Very very good hotel. Very good hotel personal. Very clear hotel rooms . Good foods. I am very happy.

Pros: They have Elevator, friendly and helpful reception,

Cons: You cannot open the windows, no fresh air. The pillow and mattress was not comfortable for me.

Pros: Almost everything

Cons: Coffee beans are terrible Please find good coffee roasted in Ukraine.

Cons: Breakfast experience was a bit disappointing.

Pros: Everything

Pros: The staff are friendly and can do nought for you!! Food was also really good. Thank you city club. Robin,

Pros: Everything was great. Really nice place for the rest.

Pros: Everything was ok! Parking and all the facilities are great ;)

Pros: Bed was comfortable lovely buffet for breakfast

Cons: That they lock the front door after midnight so you have to knock

Pros: its a good hotel. Good value for money. Breakfast is ok. it needs a taxi to city center.

Cons: Food

Pros: Very friendly staff, comfortable rooms, delicious breakfasts - totally recommended!

Pros: Very friendly and helpful service

Cons: Every thing fine

Pros: location, comfort and cleanliness, nice staff