Good to know
Distance to city centre
|"amazing - very friendly staff."||(in 21 reviews)|
|"Reception stuff, breakfast is excellent"||(in 24 reviews)|
|"New modern hotel with nice decor."||(in 14 reviews)|
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Location Welcoming reception Facility of self catering flat Coffee machine Breakfast
High class accommodation All necessary facilities, very functional Very good breakfast in a nice area Underground parking with elevator access to the room Top location
Nothing, really nothing to dislike.
Stayed in one bedroom suite, the position of the toilet closet is a bit awkward. Providing key in the bathroom door would be much better.
Comfort, high design, great rooms and breakfast
We stayed here for three nights with my family: myself, my wife, my 9 year old daughter and our 8 months old baby. It is simply very difficult not to give this place a 5 star rating. It was amazing until check out. The facilities were great, the breakfast was phenomenal, the location: amazing. The check out, which we did on February 07 at 10:00, that was simply horrible.
The night before checking out I specifically asked if it would be possible to check out half an hour to 1 hour later because we were traveling with two kids (including a baby) and this was confirmed by the friendly staff. However on the morning of the checkout I checked at the front desk to confirm this and the gentleman told me that I have to leave my room immediately because the cleaning staff will start cleaning my room. With a small baby, I had to move all of our stuff to the car by myself as my wife and my older daughter were skiing. This was a horrible experience as it felt as if we were being kicked out of our room. The cleaning staff blocked the entrance to our room with all their stuff and it was impossible for me to move all my things with my baby in the stroller. To make things worse, when I asked the man at the front desk for a later check out and he saw that my baby was sleeping, he simply said: No! Being treated like this ruined the entire experience. Of course I complained and the gentleman apologized. He even called me later and wrote an apology email. My advice: be more sensitive to families with small kids, especially sleeping babies!!! We live in Vienna and we were going to make this place a regular place to visit, but not anymore.
When you stay at 24 by Avenida Hotel & Residences in Kaprun, you'll be near ski lifts, a 1-minute drive from Kaprun Ski Resort and 8 minutes from Lake Zell. Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.
based on 961 reviews
Things to know
- Nice building
- Accessible parking
- Nice sauna
Policies vary by room type and provider.
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Reviews about 24 by Avenida Hotel & Residences
Most popular landmarks
- Tauern Power Station 1.4 km
- Tauern Spa 1.5 km
- Sigmund-Thun Klamm Trail 1.6 km
- Kitzsteinhorn Cable Car 4.9 km
- Mooserboden Reservoir 11.7 km
|Salzburg W.A. Mozart||61.1 km|
|Innsbruck Kranebitten||106.4 km|
|Zell am See||6.5 km|