Very close to Children's Mercy Hospital.
I asked the front desk 3 times, 3 days in a row to please fix the light in the bathroom. Each time they stated it would be taken care of. I gave up after the third request on the third day. They are obviously NOT passing along the requests to have maintenance fix these sort of things or there simply was no maintenance person available. But really how hard is it to change the fluorescent tube in a bathroom. I should have asked them to give me the hardware and i could have changed it. No fun shaving in the dark. Also on the first night the fire alarm went off 3 times, all false alarms. This was between 8:30 and 10 pm. It seemed to be caused by lightning close by. Each time the piecing alarm went on for many minutes with the staff unable to turn it off.
Nice place to stay, clean rooms, quiet. Good location, close to the plaza and a good variety of restaurants close bye. Beds were pretty comfortable, the complementary breakfast was good.
My only issue with the whole place was the pillows were thick, I am used to a different style of pillow. I have noticed that many hotels implement these style of pillows, so I would not attribute this hotel as having terrible pillows. Just that I am used to my pillow at home.
The Fairfield Inn & Suites in Kansas City Downtown/Union Hill will put you in the middle of all the fun and excitement the area has to offer. Just minutes from Country Club Plaza, Crown Center & Westport, you will find we offer the ideal location whether you’re visiting for business or leisure. Make yourself at home with spacious guest rooms featuring free high-speed Internet, 37” flat-screen TVs, microwaves & mini-refrigerators. SOME LIKE IT HOT! The new breakfast at our hotel in Downtown Kansas City Jump Starts your Day! Now with scrambled eggs, sausage, oatmeal, waffles, yogurts, cereals & more. Keep up with work in our full-service business center with fax & print capabilities or enjoy a dip in our indoor heated pool. At the Fairfield Inn and Suites Downtown/Union Hill, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee. Per a local ordinance, guests must be 21 to register.
Based on 976 reviews
Value for money
Policies vary by room type and provider.