The Henderson Castle

Location

Stayed in cottage. Told two bedroom. Had pull down bed. Coffee mug in room dirty-think it had been used but not washed. Toiletries-lotion was open and some of product used. Shower was in front of a window with plexus glass over it-clear so with lights on the main house rooms could look right on you showering. Also glass block windows next to toilet. Again with lights on could see right in on you. Picked location because looked cool in pictures. Wanted to have a nice/different stay for daughter who came for a Grad school interview at Western Michigan University. Maybe main house is different? Not allowed to have food or drink in room. Overpriced! Did not honor booking.com price at chance in. Overcharged us.

The lights were burned out in the room..no one could replace bulbs. Room was freezing...small space heater could not heat room above 60 degrees. Toilet and sink not attached to floor, no hot water, holes in towels, dusty and broken furniture, stained duvet cover, spilled coffee grounds....and when I called the front desk NOONE ANSWERS...I called repeatedly and was disconnected over and over. Unbelievably dysfunctional...would have been better off sleeping in my car.

It is quaint and in a nice location. It is very old, which was expected. Pretty. Came from Chicago area for a college visit early the next day.

Cottage A was tight.Pull-out bed didn't have a top sheet-I specifically confirmed that the bed was made & ready.Comforter was in the closet, which was ok. The a/c unit is in the sitting room so bedroom was hot. Mold on bottom of shower curtain.