Raintree's Kona Reef

The staff and the location to the Kona downtown area. The pool and grounds were spotless! Furnished fairly well with utensils. Katarina went out of her way to get us a fan to block out noise (not really much noise just use to having a fan while we sleep). So grateful for that gesture.

The queen bed was too small. It almost seemed like a smidge bigger than a full size mattress. Ground level rooms which were supposed to look out at the pool were actually below level and you really did not even have a few of the pool. The property manager was only there from 9-5 most days so most days we’d leave before 9 and come home after 5 so it was hard to catch them for questions or if we needed something. Our safe in our room malfunctioned the night before we were leaving, after their hours and we had to call several numbers before we got Katarina who did come by promptly the next day and fixed it very quickly.