Excellent
10.0
Excellent
9.0
Pros:
Location was very good , close to the airport. Checkin was very efficient, shuttle bus/car was extremely good with communication . Highly reccomend.
Cons:
Everything was good.
Mediocre
2.0
Cons:
No Wifi after saying there was. I do not like staff who blatantly lie! Breakfast was cold. No refrigerator to store vital medicine for the night.
Okay
4.0
Pros:
free pick up from the airport
Cons:
dirty bathroom, weak ac, had to pay for transport to the airport
Good
7.1
Pros:
Very close to the airport
Cons:
I really dissapointed with one male staff (because I was mad I forgot to ask his name) when I stayed for waiting my morning flight in the next day. He woke me up by called my phone number at "2 AM" to asked my rooms bill that I suppose he can ask it when I'm doing check out in the morning! And he insist for coming to my room only for take the money at 2 AM!!! What kind of manner he had?? Come on... Pop hotel have all my information, credit card number and ID card and phone number... Is it not good enough??? I often stayed at pop hotel so many times, but I never had experience like this. Please pop hotel... Fix this further... I really really dissapointed.
Excellent
9.0
Pros:
Very comfortable room, hot water, good shower. Breakfast good. Shuttle service great.
Cons:
Nothing, really. Location a little trashy.
Excellent
8.0
Pros:
good services, and value for money
Cons:
not ready to provide hot water for free to make coffee
Excellent
8.0
Pros:
Ketut, a receptionist, is probably the most helpful worker there - great and helpful staff! Room was vibrant and spacious and facilities was good!
Cons:
One of the receptionist called 'Aul' really needs to improve his customer service skills, he was not very helpful, rude to myself and the parents. Luckily, there are other staff who could provide better service!
Excellent
8.5
Good
6.7
Pros:
Price, value for money.
Cons:
1. Staff reception not too friendly, not smiling to the guest when check-in. 2. Shuttle from hotel to airport, no so safety. No air-conditioner. 3. Staff reservation said payment unsuccessful. I'm ask them to charge again, need wait their manager to charge the card. Anyway, they let me check-in. After 3 days stay the payment been charge successfully. 4. Every day need to update my access door card. I don't know why.
Good
6.5
Excellent
8.5
Excellent
8.5
Good
7.7
Pros:
The property is very close to the hotel, a $4 taxi ride if you arrive when the shuttle bus is not available. It was clean.
Cons:
The rooms are VERY barebones. No clock. No phone. Small combined shower/toilet. A lot like the hourly rooms in many airport terminals.