Quality Inn & Suites Los Angeles Airport - LAX

Not at all like the rating

The pillows and the bed were comfortable .

Uninformed about having to call for the shuttle service upon arrival at airport as it advertises as 24 hour pick up. Waited for over half an hour expecting to see the shuttle amongst the many that pick up We arrived before midnight tired and wanted a fast check in. The front desk clerk was friendly but the processing poor due to computer problems and our room looked like someone had been in it already as the bed looked sat upon ! Too tired to move so we didn’t change rooms . In the morning we saw the chipped paint walls and felt overall it wasn’t very clean This is an older “ motel” style “hotel” that quite possibly rents out to monthly customers . Disappointed from the rating it was given !

don't stay here.......

Absolutely nothing.

Dirty, shitty bed hurt my back.

What do you expect from Inglewood?

Nothing

I got off my plane to find that room had been cancelled and sold too someone else. I had nowhere to go at 1am in the morning. My wallet was stolen a day before I checked in. When they tried to charge my card, it was declined and I was notified thatbinhad 24 hours to provide a new card number. I called them as soon as my plane landed, not even an hour after I got the email saying I had 24 hours to provide a new card to keep reservation. They did not honor their contract. Rude managers and unacceptable business practice. I will never stay at a comfort Inn again not use Kyayk or booking.com. If I wasn't a roll with the punches kinda guy, it would have been much worse. Unacceptable.

The gun shots, the intoxicated front desk girl or the ice pool

Breakfast

The smell in the room was really bad, must improve on this

Convenience to LAX. Friendly & very helpful staff. Excellent local Mexican Restaurant.

The hotel was a little run down in appearance of rooms. De-luxe was rather a misnomer. There was supposed to be a swimming pool but its location was not apparent. Maybe a plan of the hotel available at checkin would be helpful.

It is to worth the value, and a convenient place to stay.

The breakfast needs improvement. The sort could be more.

There is a small living room and sleeping room in one room, very good when one of us wants to work and one of us wants to sleep.

Their staff was very friendly and breakfast okay

Internet connection in my room was very poor.

Quiet, though right next to the airport & breakfast included in the price

Staff unfriendly and unhelpful. Checked out and was told there was a 9:30am shuttle bus - come 9:50am, they had forgotten about me and they urgently put me on the 10am - made me late for my flight!!!!

The hotel was convenient to lax. The morning breakfast and shuttle to the airport were reasons for our choice of this hotel.

For being so close to lax, my room was surprisingly quiet. The king size bed was very comfortable and the linens were a better quality than other comparable hotels.

I detected a disinfectant smell in my room, which bothered me at first until I got use to it.