|"Great staff very friendly and helpful."||(in 77 reviews)|
|"Excellent view and perfect location."||(in 32 reviews)|
|"The room was amazing!"||(in 62 reviews)|
|"Would not recommend this hotel."||(in 20 reviews)|
|"No refrigerator in the room"||(in 12 reviews)|
|"Restaurant food in velocity was terrible."||(in 7 reviews)|
|hotel room||in 183 reviews|
|friendly staff||in 152 reviews|
|view from room||in 107 reviews|
|great location||in 82 reviews|
|free parking||in 79 reviews|
|parking cost||in 74 reviews|
|hotel was beautiful||in 73 reviews|
|poor service||in 47 reviews|
|free breakfast||in 39 reviews|
|ice machines||in 33 reviews|
|good food||in 30 reviews|
|convention center||in 28 reviews|
|fridge in the room||in 20 reviews|
|jw marriott||in 15 reviews|
|king or queen||in 13 reviews|
|free wi-fi||in 9 reviews|
|lucas oil||in 6 reviews|
The employees and the room views were great!!! Food was awesome!
Rooms could have been more clean... especially with the times. Parking was an issue, halfway through our trip the garage was full, and stayed full. We were given a parking refund.
The hotel was clean and nice.
I discovered after my checkout that the Valet Parking fee was $57 overnight. A valet parking fee of $30-$40 would be reasonable-to-high, but paying an additional $57 to park your car overnight at a hotel that is certainly not a Ritz Carlton (and had NO option for room service, snacks, beverages, or any food at all after 10PM) is a ridiculous overcharge. Was never mentioned by the Valet Staff nor the guest check-in staff, or I would have simply self-parked.
It was new and nice enough.
Pillows weren't great. Bathroom was OK not great. Room felt ok but not overly nice.
Very comfortable bed and spacious room. Also LOVED the gym!
We had very poor service in the lounge on Friday night. The waitress was not friendly and offended 2 of our guests who left as a result of her offensive comments.
Room was excellent, staff was fantastic
For having 12 elevators they were slow and stopped at every floor instead of alternating . Floors of elevators were filthy.
For the price, the TV was freezing during the program and would shut down without warning. The staff arrived quickly and was able to correct within 15min but by that time the program was no longer available the room was cold, and the thermostat wasn't working properly The bathroom was poorly cleaned and the toilet seat was loose and not replaced
The hotel was very nicely decorated, clean, and comfortable
The hotel was very busy and a bit chaotic. The parking garage was full so we had to finding parking elsewhere.
the hotel decor and staff were great.
I paid extra for the "City View" only to be put at the back of the hotel. Also, our room was right beside the elevator. The elevator made a high pitched squeak every time it moved. We were celebrating our 22nd anniversary at the noise was annoying and kept waking us up.
Great staff and hotel
I was staying at the JW for a conference and the accommodations were convenient and the staff was friendly and helpful throughout the facility. Great job.
Very clean, comfortable, and excellent location for access to convention center. Some of the friendliest staff I have ever encountered. They were all extremely helpful, available, and always smiling. Parking garage was easy in and out. View from room was beautiful.
Long waits for elevators, especially at night. Ice only available on 2nd floor. No refrigerator or microwave in rooms. Wi-fi and parking rates very expensive.
Stay away from hospitality rooms
Beautiful hotel with excellent customer service
My room was located next to a hospitality room where young people were talking very loud on a Sunday early morning. We were awaken at 5 am due to noisy neighbors.
Very clean and great location. Staff was very accommodating
The room service food was absolutely terrible and it took over 45 minutes to "cook" and bring up to our room. Over priced for bad, cheaply made food
JW Marriott Indianapolis offers luxurious lodgings in the heart of Indianapolis. It’s ideal for the business elite, couples, families, and groups looking for the finest rooms in the vibrant Indianapolis area.
Located just a short drive from Indianapolis International Airport, JW Marriott Indianapolis is easily accessible for those flying into the city, and is especially convenient for conference-goers, as the hotel has a skywalk connected to the Indiana Convention Center. The hotel is also near many points of interest, including Victory Field, The Children’s Museum of Indianapolis, the famed Indianapolis Motor Speedway, Brickyard Crossing Golf Club, and NCAA Hall of Champions.
Accommodations are spacious and inviting. Guests may choose Guest Rooms with one king or two queen beds, Executive Lounge Access Guest Rooms with one king bed and views, and 1 Bedroom Presidential Suites with a king bed, one-and-a-half baths, and skyline views.
Guests can enjoy 24-hour room service and access to the sundry shop for snacks and drinks. Onsite restaurants include OP Italian with gourmet eats in a casual setting, High Velocity sports bar with classic American fare, and a Starbucks for caffeine fixes. Some of the best dining and drinking spots are also just steps away from the hotel in the downtown area.
Other amenities guests enjoy includes a 24-hour fitness center, indoor pool and whirlpool, and exceptional facilities for hosting business or social functions.
Whether in Indianapolis for work or play, a stay at JW Marriott Indianapolis is where guests go for the convergence of comfort and indulgence.
based on 562 reviews
Policies vary by room type and provider.
Guests with existing JW Marriott Indianapolis reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at JW Marriott Indianapolis for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
JW Marriott Indianapolis is located at 10 South West Street in Wholesale District, 0.9 km from the centre of Indianapolis. Eiteljorg Museum is the closest landmark to JW Marriott Indianapolis.
Check-in time is 15:00 and check-out time is 11:00 at JW Marriott Indianapolis.
No, JW Marriott Indianapolis does not offer free Wi-Fi.
No, JW Marriott Indianapolis does not offer free parking.
No, JW Marriott Indianapolis does not offer free airport shuttle service.
JW Marriott Indianapolis is 12.5 km from Indianapolis. JW Marriott Indianapolis is 152.1 km from Cincinnati Cinci./N. Kentucky.
No, pets are not allowed at JW Marriott Indianapolis.
No, JW Marriott Indianapolis does not have a pool on-site.
JW Marriott Indianapolis has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.