Ousted at 5:30am
We had a full day planned in Indy on Saturday but after we had to evacuate all three of our rooms at 5:30 on the 11th floor because water was rushing through the halls. I had reserved room 1111, 1128 and 1134 for a business/pleasure trip with co workers but it definitely came to an abrupt halt at 5;30 am. I inquired about some kind of credit with Hotel Clerk and CS at Hotel.com but got no resolution or acceptable compensation for this debacle. I know it was outside the control of many but our plan was significantly inconvenienced by this occurrence.
Light fixture in bathroom burnt out. Bottom dresser drawer kept opening creating tripping hazard.
Heat did not work in our room. Brr!! Would only go up to 62 degrees.
Good for the price/location
Clean, and comfy. Walking distance to most of the entertainment downtown has to offer.
Paying 30 dollars a day to park in the hotel garage.
Big room. Several restaurants at the hotel. Connected to the mall
Had to pay to park...I guess that is expected in the city though. Hotel was great though!
Clean, good location, good service
there was construction on my floor but it had no impact on me.
Excellent view, fast elevators, handsome lobby, pillows of varied thickness.
Paying for wifi, paying for parking, noisy neighbors. This is trivial, but it mattered to me: the paper coffee cup they provide in the room leaked on my white shirt while I was in a meeting.
Very nice rooms. Comfortable beds! Very well kept.
Breakfast not included and was expensive if you wanted to order it.
Experience the newly renovated Hyatt Regency Indianapolis located in the heart of downtown. The hotel offers easy skywalk access to the Convention Center, Circle Centre Mall, Lucas Oil Stadium as well as over 200 shops, restaurants and entertainment options. Guests can enjoy the $50 Million transformation which included guest rooms, modern lobby redesign, contemporary One South Restaurant, sleek Level One Lounge, Starbucks Coffee shop and function space, the perfect destination for travelers.
Based on 2,619 reviews
Value for money
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