Shilo Inn Suites Hotel - Idaho Falls

Shilo Inn Suites Hotel - Idaho Falls

7.7
Good

Based on 1,014 reviews
 
780 Lindsay Boulevard, Idaho Falls, ID 83402, United States
  +1 208 523 0088
Shilo Inn Suites Hotel - Idaho Falls - Idaho Falls, ID, United States
Fri 20/7
Sat 21/7
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Rooms

Fri 20/7
Sat 21/7

King rooms

$91+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$119 per night
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Unknown
$91 per night
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Unknown
$97 per night
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Unknown
$98 per night
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Unknown
$98 per night

Standard rooms

$96+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$121 per night
IMAGE
King bed
$126 per night
IMAGE
Queen bed
$141 per night
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Unknown
$159 per night
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Unknown
$159 per night
IMAGE
Unknown
$159 per night
IMAGE
Unknown
$174 per night
IMAGE
Unknown
$220 per night
IMAGE
King bed
$96 per night
IMAGE
King bed
$96 per night
IMAGE
Queen bed
$96 per night
IMAGE
King bed
$98 per night
IMAGE
Queen bed
$98 per night
IMAGE
Queen bed
$98 per night
IMAGE
Queen bed
$99 per night

Double rooms

$167+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$167 per night

Reviews

Pros

Cons

Traveller rating

130
96
64
37
15

Time of year

Traveller type

Show reviews that mention

+
steam room
snake river
hot tub
head and neck
breakfast was good
room was nice
hall ways
staff was friendly
common areas
door to patio
bed was to soft for my liking
swimming pool
hotel is old
  • Mediocre
    Jul 2018
    3.4

    Staff was rude. No hot water in the room, when I spoke to the front desk all they could say was they were sorry. They offered no help.

  • Okay
    Apr 2018
    5.4

    Old and dark. The hotel needs a renovation. The room was clean

    Food at restaurant was not good.

  • Okay
    Jul 2017
    4.5

    July 2017 Stay

    Staff were friendly when approached Maintenance staff repaired a broken doorknob as soon as we reported it.

    - No towels in the room on check-in - Breakfast buffet was poor, had to spit out the potatoes as they were so dry. must have been sitting for hours - The TIP cards on the table are cheesy, and unprofessional - WIFI is a joke, I feel sorry for the staff having to tell customers that it is their computers or software. It isn't it's the hotel's WIFI which works well in the lobby but no-where else. - It's a tired hotel, that needs a major refresh!

  • Mediocre
    Jul 2016
    2.8

    Filthy room w/ gross surprise in bed

    We walked into the 1980s decorated room and saw a layer of dust covering everything...turned a white cloth black as we wiped down counter tops and night stands. Then we saw stains all over the bed spread - we pulled it off only to notice what appeared to be pubic hairs on the sheets. We left and demanded a refund - which two weeks later I still haven't received.

  • Okay
    Jul 2016
    5.7

    Not a Three Star

    Location, large room

    Breakfast was terrible, somewhat run down, should be priced in the 59 - 79 dollar range and should be listed as a two star

  • Excellent
    Jun 2016
    9.4

    The staff was friendly and helpful. The room was very nice and clean. The continental breakfast was good. Although some fruit would have been nice to have too. The room was large and nicely updated.

    A group of people staying at the facility had no consideration for others because they were playing games and being very loud in the hallway. I believe an employee came and told them to be quite because it wasn't long after that they quieted down.

  • Good
    Jun 2016
    8.0

    Could use some upgrades

    The location is amazing and the views from the rooms with balconies facing the river are great. The price is fair. Overall, the room was fairly upgraded and nice. We liked that it had a fridge, microwave, and sink.

    Our room (and many others based on grumblings heard around) lacked air conditioning. When we called the front desk the man that came just explained to us how to work an air conditioning unit and after fiddling with it confirmed that yes, indeed, it was broken. He could not fix it though. While I appreciate his mansplaning (it's a thing, look it up) the way the modern marvel of an air conditioning unit works it would have been more helpful if he had fixed it. I would recommend that a hotel that provides 24 hour service have a maintenance person available around the clock. Although, I'm not aware if that is an industry standard.

  • Okay
    Dec 2015
    4.8

    Not the modern hotel expected

    I like that the room was big and did have a decent view.

    There are several concerns with this hotel. First, there was not a working thermostat for the room. Instead, you had to operate expand and try to guess the correct speed. Second, I was unimpressed that it was an analog TV. Watching a movie is not an option and the quality of the image was very poor. Third, the overall feel of the Hotel is outdated.

  • Excellent
    Jul 2015
    10.0

    Great choice!

    Our room had everything we could possibly need for a family traveling with an infant. Very accommodating staff. Complimentary breakfast was excellent.

    The only comment I would make is that the chairs on the patio outside our room were a mess with dust and cobwebs, so maybe make it a point to give some attention to the outside every couple of weeks during the summer months.

  • Mediocre
    Jun 2015
    3.1

    Horrible experience! Room was not ready until almo

    Rooms were nice size.

    Staff and their ineptness.

  • Good
    Apr 2015
    8.0

    Pleasant clerks

    Very noisy above us...someone must have walked across the floor for two hours. I finally got to sleep at 2:00 am

  • Good
    Oct 2014
    6.5

    The staff gave us a hard time about the number of people listed in our room. They never bothered to change it and they were going to charge us extra for the continental breakfast! I was not impressed by the staff!

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About

Overview

Shilo Inn Suites Hotel - Idaho Falls is just 2.2 mi (3.6 km) from the airport and offers a free shuttle (available 24 hours). After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A spa tub and a sauna are offered, and in-room conveniences include refrigerators and microwaves.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.7 Good

Based on 1,014 reviews

9.0

Location

8.2

Comfort

4.3

Breakfast

3.8

WiFi

Things to know

  • Great view
  • Spacious rooms

Check in

16:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Internet
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24 Hour Front Desk
Night club
Safe
Sauna
Fitness centre
Free airport shuttle
Free parking
Designated smoking area
Terrace/Patio
Fireplace
Lift
Laundry facilities
Hairdryer
Steam room

Location

Most popular landmarks

  • Idaho Falls Idaho Temple 0.6 km
  • Snake River Greenbelt 0.6 km
  • Melaleuca Field 0.8 km
  • The Falls 0.9 km
  • Colonial Theater 1 km
  • Museum of Idaho 1.5 km

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