Pros (+) Location was good and my breakfast was decent.
Cons (-) The place needs updating. The bed had your feet above your head. The room smelled musty.
2 stars
Shilo Inns Idaho Falls
780 Lindsay Boulevard, Idaho Falls, ID 83402, United States
Idaho Falls, ID
See location+1 208 523 0088Photos of Shilo Inns Idaho Falls
Overview
This pet-friendly hotel is located in Idaho Falls and offers a Jacuzzi, free Wi-Fi and an indoor pool. It also features a 24-hour business centre, a 24-hour reception and a sauna.
There are 161 rooms at Shilo Inn Suites - Idaho Falls, each offering all the essentials to ensure a comfortable stay. A refrigerator, an alarm clock and a telephone can also be found in each.
With a focus on American meals, the hotel's on-site restaurant serves tempting choices for breakfast, lunch and dinner. Alternatively, there is a wide selection of international restaurants nearby.
Shilo Inn Suites - Idaho Falls is within walking distance of Melaleuca Field, I.O.O.F. Building and Montgomery Ward Building. Additionally, many tourist attractions are within easy reach.
Latest deals for Shilo Inns Idaho Falls
Amenities at Shilo Inns Idaho Falls
- Indoor pool
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Pool and spa
- Sauna
- Spa
- Hot tub
- Indoor pool
Kitchen
- Refrigerator
- Coffee machine
- Microwave
- Kitchen
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
Parking and transportation
- Parking
- Airport shuttle
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Dining
- Restaurant
Fitness
- Fitness centre
Reviews of Shilo Inns Idaho Falls
7.5
Good
1321 verified ratings
Wonderful
485
Very good
219
Good
221
Okay
122
Fair
116
Mediocre
59
Poor
99
Summary of reviews
Guests say
Guests appreciated the great location and spacious rooms, but many expressed dissatisfaction with cleanliness, outdated facilities, and poor service. The breakfast offerings were also criticized, with many finding them inadequate or poorly managed. Overall, while the hotel has potential, significant improvements are needed in several areas.AI-generated from customer reviews
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7.5 out of 10
971 reviews
7.5 out of 10
107 reviews
8.1 out of 10
16 reviews
6.8 out of 10
12 reviews
All reviews
Pros (+) The view in river
Cons (-) Staff was rude. No hot water in the room, when I spoke to the front desk all they could say was they were sorry. They offered no help.
Cons (-) Food at restaurant was not good.
Pros (+) Staff were friendly when approached Maintenance staff repaired a broken doorknob as soon as we reported it.
Cons (-) - No towels in the room on check-in - Breakfast buffet was poor, had to spit out the potatoes as they were so dry. must have been sitting for hours - The TIP cards on the table are cheesy, and unprofessional - WIFI is a joke, I feel sorry for the staff having to tell customers that it is their computers or software. It isn't it's the hotel's WIFI which works well in the lobby but no-where else. - ...
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Cons (-) We walked into the 1980s decorated room and saw a layer of dust covering everything...turned a white cloth black as we wiped down counter tops and night stands. Then we saw stains all over the bed spread - we pulled it off only to notice what appeared to be pubic hairs on the sheets. We left and demanded a refund - which two weeks later I still haven't received.
Pros (+) Location, large room
Cons (-) Breakfast was terrible, somewhat run down, should be priced in the 59 - 79 dollar range and should be listed as a two star
Pros (+) The staff was friendly and helpful. The room was very nice and clean. The continental breakfast was good. Although some fruit would have been nice to have too. The room was large and nicely updated.
Cons (-) A group of people staying at the facility had no consideration for others because they were playing games and being very loud in the hallway. I believe an employee came and told them to be quite because it wasn't long after that they quieted down.
Pros (+) The location is amazing and the views from the rooms with balconies facing the river are great. The price is fair. Overall, the room was fairly upgraded and nice. We liked that it had a fridge, microwave, and sink.
Cons (-) Our room (and many others based on grumblings heard around) lacked air conditioning. When we called the front desk the man that came just explained to us how to work an air conditioning unit and after fiddling with it confirmed that yes, indeed, it was broken. He could not fix it though. While I appreciate his mansplaning (it's a thing, look it up) the way the modern marvel of an air conditioning ...
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Pros (+) I like that the room was big and did have a decent view.
Cons (-) There are several concerns with this hotel. First, there was not a working thermostat for the room. Instead, you had to operate expand and try to guess the correct speed. Second, I was unimpressed that it was an analog TV. Watching a movie is not an option and the quality of the image was very poor. Third, the overall feel of the Hotel is outdated.
Location
780 Lindsay Boulevard, Idaho Falls, ID 83402
What's nearby
- Idaho Falls Idaho Temple0.6 km
- Snake River Greenbelt0.6 km
- Melaleuca Field0.8 km
- The Falls1 km
- Colonial Theater1.1 km
- Montgomery Ward Building1.2 km
- The Art Museum of Eastern Idaho1.3 km
- Museum of Idaho1.5 km
- Wes Deist Aquatic Center1.6 km
- Idaho Falls Civic Auditorium2.2 km
- Tautphaus Park Zoo3.2 km
- Blast Off3.4 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Shilo Inns Idaho Falls
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See most recommended stays in Idaho FallsGood to know
Value for money | 6.8 |
|---|---|
Distance to city centre | 4.0 km |
Nearest airport | Idaho Falls Fanning Field |
Distance to airport | 2.3 km |
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