Hotels near Idaho Falls Fanning Field airport

Pros: Love the rooms. Very friendly cleaning staff and front desk staff.

Cons: When we went down for breakfast they were out of the hot foods and said they couldn't make more.

Pros: Check in was quick and easy. Mike was great. Breakfast was well set up. Some boiled eggs (or a protein source) would be a nice addition. Room was wonderfully spacious!

Cons: The trashcan in our room by the desk had not been emptied. Thus we had the former guest face masks, ear wipes, medicine bottles etc. during our stay.

Pros: Staff was very friendly and helpful; suggested several places for dinner that turned out to be excellent choices.

Pros: Location: perfect, off the beaten path (but I'm sure the area will continue to be built up); beautiful, picturesque walking paths and still just a hop, skip and jump from "downtown." Room: nicely decorated, clean and in excellent condition. Bathroom: great shower and low-flush toilet Staff: courteous and friendly

Cons: Room: a step stool for my daughter to reach the microwave would have been nice. Breakfast: more gluten free offerings, besides straight protein.

Pros: Room was comfortable, breakfast was good.

Cons: Liked everything.

Pros: Everyone exceptionally nice. Very nice hotel. Would recommend.

Cons: Can¿t think of anything.

Pros: Friendly and helpful staff; always greeted you whenever you passed them. Great kitchen accessories and availability of other items as needed. Very clean. Loved being next to the bike/walking path. Nice outdoor spaces. Great pre-packaged breakfast items.

Cons: Good breakfast food and selection but would have liked some of the options to show up more often like the oatmeal bagel with egg and cheese and the pot of oatmeal with toppings. :)

We never did use the pool, the exercise facilities, or eat breakfast but the place was very clean, very up-to-date, very very quiet. We thoroughly enjoyed our stay!

Pros: the hotel in everything is excellent

Cons: None

Pros: The cleanliness and attention to every need

Cons: No lotion or conditioner, but was able to get lotion at the front desk

Pros: Convenient

Cons: No garbage bag in can. No extra toilet tissue, barely made it through stay.

Pros: Clean and homey

Cons: Nothing

Pros: I really liked that the free breakfast provided in the morning was bagged up and ready to go for us. This made me feel like they were concerned about cleanliness and cared that we had a safe experience.

Cons: I did not particularly like the bathroom at this hotel. The sliding door would not latch and the shower was cramped. I loved the dispensers of shampoo and body wash built into the shower, but there was no conditioner.

Pros: Lady tried to fight me at the counter.

Cons: Lied to twice by staff. Room was not cleaned.

Pros: Clean, beautiful, modern rooms. Bed was very comfortable and lobby was lovely.

Cons: Breakfast was a real disappointment. We understood that it needed to be grab and go due to Covid, but this was the third hotel serving breakfast we stayed in on our trip and its bags were by far the worst. Everything was super-sweetened.

Pros: Staff Great breakfast Size of room Workout and pool facility

Pros: Great rooms great staff

Pros: I loved the design. The breakfast was good. The pool toys were fun.

Cons: They forgot to clean our room on Friday and they don't clean on weekends. This meant I had to go ask for towels etc. the staff was like oh well.

Pros: Very comfortable stay! Rooms are so smartly designed more space is created for a variety of uses. The room details and appointments also made for an enjoyable hotel stay. The location is convenient and scenic. A nice respit in the middle of a long road trip.

Pros: Friendly staff, clean room, nice jetted tub, warm bedding.

Cons: Only downside was no fan/vent in the bathroom, but that is a small complaint.

Pros: I felt like I was in my own little world.

Cons: The pillows on the bed were not that great. I am used to down.

Pros: It was a fun experience

Cons: The fitted sheet wouldn’t stay on the mattress

Pros: This place is so neat. Each room is different so I can only speak of our room. The sunken tub was so nice. The attention to detail was amazing. The room was spotless. The front desk gave us the best recommendation for dinner. Only thing I suggest is a new bed. This one is soooo soft and starting to cave to the middle. Other then that the place is perfect.

Cons: Nothing

Pros: Two person jacuzzi Huge TV Lighting

Cons: Needs a bigger sink vanity counter please to get ready easier

Pros: did eat breakfast

Cons: everything was really good

Pros: Very unique room. We wish we had time to stay longer.

Pros: The breakfast had several selections and more than you’d typically get from a hotel with a continental breakfast. The room was very clean and spacious, set up well with tv for living room viewing and from the bed. The room was very quiet with a decent view, and very comfortable. A five star!

Cons: If there were more gluten free options for the breakfast, this place would be a 10.

Pros: LOVED LOCATION! Riverwalk, nearby Japanese tea garden, and falls. So fuch fun to enjoy a walk with my dog. Breakfast was much better then most hotels including different flavors syrup for waffle (mango, strawberry,..). Room was spacious and comfortable. Dog friendly. People were super friendly.

Cons: Everything was great!

Cons: Yall took my money and didnt let me cancel

Pros: Very nice

Pros: Very close to restaurants and other activities. We enjoy taking our scooters around the river trail.

Pros: Nice room. Beautiful pool and hot tub.

Cons: No view. Packing lot

Pros: The rooms are nice a little Out dated and I wish we new that it was basically in a town that you can see the streets and buildings. I would have preferred a view of the Idaho falls snake river.

Cons: The first morning for breakfast there was no coffee, or enough food out to feed the people. It wasn’t a great experience.

Pros: Rooms were spacious, well maintained, and clean. The shower was hot. The view of the river was beautiful.

Cons: The pet fee was $100, almost as much as the room cost! The staff, both the desk and the breakfast attendants, were incredibly unpleasant. If you don't have pets, and don't interact with the staff, it's a beautiful hotel.

Cons: You should have extra toilet paper and kleenex in the room. We had to ask the front desk for more. Also, tile for shower was installed incorrectly, so water runs out onto the floor.

Pros: It was clean, comfortable and modern.

Cons: The free breakfast was just ok

Pros: The room was huge and had tall ceilings! The hot tub was huge too which is great for social distancing!

Pros: Great hotel, great room, great location, clean and wonderful!! I wish all hotels were this nice.

Cons: If I had anything negative to say is that the bed was a little firmer than I like. I woke up sore and stiff.

Pros: Very clean and extremely well located for our short vacation. Staff was extremely friendly and helpful

Cons: No. Everything was great especially with all the Covid restrictions

Pros: I have stayed here several times. Always a great experience.

Pros: Cleanliness And location

Pros: Breakfast was great! Pool was fun! Huge hot tub.

Cons: Nothing

Pros: Excellent in every way!

Pros: Cleanliness, everything is well kept and the staff was customer service oriented.

Cons: No

Pros: Beautiful room!

Cons: terribly rude staff! We lost a pair of prescription glasses in the room and the staff refused to make any attempt to help us in the slightest.

Pros: We've been visiting family in Idaho Falls for 25yrs and this was the best hotel stay here we've ever had! Extremely clean, friendly staff, spacious rooms, definitely the best value here!

Cons: Just needs a restaurant / lounge :)

Pros: We were really surprised at the huge size of our room. Their was a bedroom separate from the main room which had a bed. small couch, fireplace, and kitchen. Both rooms had TV's which was fantastic, as there were 3 of us. Loved the bathroom spa tub. A shower was in the bathroom as well. The room number was a letter "K" room with a full kitchen. Great for 2 nights or more. Also, love the excellent breakfast served. Two wonderful friendly ladies cook up omelets while you wait. There was an array breakfast items including fantastic sausage and gravy and biscuits. This is included in the room price! Better than most restaurants! Well worth the stay!

Cons: Nothing!

Pros: Just loved this cute hotel right on the water across from the Temple! Yes, it's older, but the rooms have been remodeled and everything seemed new inside! Hot breakfast, comfy bed, and nice staff.

Pros: Breakfast was exceptional! Best cinnamon buns from a hotel! Great omelettes.

Cons: Better directions on how to make coffee with a Keurig!!🤪 cup full of grinds!

Pros: River and view of the falls.

Cons: door to the room had a 3/8 in gap between it and door frame. this allowed light and air into the room.

Pros: Nice view of the falls and the rooms were big and comfortable.

Cons: When we arrived the rooms were not ready.

Pros: I loved suite room 18, on the end with nearly private parking and a killer view out to the Snake River in downtown Idaho Falls. Clean, well appointed, it was a great place to share with my friend...

Cons: One lamp didnt work unless I turned the light bulb by hand-no big deal. A handyman came by the next day and was very polite, I told him about it. I'm sure he must have come back to fix---

Pros: Nice spa

Cons: Nope. I liked all of it.

Pros: Hotel was great, friendly guy at check in. Lots of Info and knowledge of area.

Cons: Parking was tight, luckily not many cars when we parked our truck.

Pros: Close to everything

Cons: Location

Pros: Friendly staff. Clean , quiet and comfortable. Excellent breakfast.

Cons: No negatives.

Pros: Clean room and good location. Decent hot breakfast. Nice spa.

Cons: Parking lot is tight for large vehicles. River view was a little overstated.

Pros: The hotel staff were so helpful and kind. Great location next to the river and several restaurants.

Pros: Location

Cons: No screen on bathroom window. Unable to let fresh air in bath.

Pros: Easy check-in & warm room.

Pros: Room: Excellent, very roomy, comfort of temperature and room were excellent. Staff was responsive and helpful. I would stay here anytime! Location was beautiful next to Snake River and river falls!

Cons: Parking was tight. Had to move close to several cars to get to proper parking.

Pros: cute and clean

Pros: Beautiful location next to the falls and near restaurant

Cons: It was a tiny room. I’ve paid much less for more space.

Pros: The views and the staff were incredible

Cons: The outdoor pool was cold.

Pros: We loved the location of the hotel. Being right across the street from the River Walk running alongside the Snake River was amazing. Also, being directly across the river from the Idaho Falls LDS Temple provided another great view.

Cons: We stayed at an odd time during the coronavirus shut down, so there is nothing that we could say is a negative that might not be attributed to the stay-at-home order.

Pros: Excellent job updating an old hotel and making it charming. Staff was very helpful and friendly. Location was perfect.

Cons: Everything was loveky

Pros: The staff was just the most amazing, kindhearted group of people. Over the top with helpfulness. Would recommend over & over!

Pros: The bed was absolutely comfortable, the gym was nice, the hot tub was great, and the front desk clerks were 100% helpful, nice, and professional.

Cons: The weights in the gym were really hard to use because they rusted to the point they were almost unusable.

Pros: Great staff. Very clean. Allows dogs!!! Awesome stay. Will stay there again.

Pros: Looks like it has recently been remodeled.

Cons: Pillows

Pros: The View it is located in a vary charming area. Watching the Geese and ducks on the river was very relaxing. The beds were very comfortable. The Breakfast was delicious and there was a variety of foods.

Cons: We did not like the level of service upon check out. We rented 2 rooms and the 2nd room had bugs in it. We thought we would a minimum get an apology at best a discount we got neither just a comment she would leave a note for the exterminator.

Pros: Friendliness, cleanliness, omelet bar with breakfast, comfortable bed with any amenities in the room.

Pros: Nothing

Cons: I felt the Web site was very false

Pros: Right across from the green belt by the river. Comfortable rooms, various dinner options nearby, and breakfast included an omelet bar. Warm & friendly staff.

Pros: Hotel has a great location, right on the Snake River. Easy scenic walks, close to restaurants. Nice pool and gym. Breakfast was outstanding, included custom-made omelets, do-it-yourself waffles, and various pastries. Room had TV, fridge, microwave, and WIFI.

Cons: Hotel is older and room was a bit smallish by today's standards. Bathroom is small.

Pros: Appealing location on the Snake River with access to the river walk. Very good breakfast with omelettes made to order. Short drive or $10 cab ride from IDA airport but call ahead for cabs.

Cons: Spacious new walk in shower wasn't clean and no one wanted to use it. Staff didn't ask about the accommodations at check out.

Pros: Great breakfast

Cons: No hbo as advertised. Hot tub not working.

Pros: Many amenities.

Cons: My room was dirty-- dust everywhere that wasn't at eye level. Bed looked messy when I walked in. The shower set up was very confusing with three different nozzles and valves.

Pros: Hamptons are overall very nice.

Cons: Needed a little dusting of lamps and curtains and windows needed cleaning.

Pros: Staff was excellent and the internet was very easy to access. Room was as expected.

Pros: Good location and the staff is very professional and friendly

Cons: Some areas are not very clean like the elevator

Pros: The beautiful breakfast

Cons: No

Pros: Breakfast was good

Cons: Little noisy on our floor

Cons: Parking was full so that was disappointing. I guess that’s a good sign for the hotel tho.

Pros: The staff especially one specific staff member was always working hard constantly moving cleaning she was amazing and just on top of everything.She had long dark hair and glasses she was great.

Cons: The pool is full of bugs not just one or two but hundreds it was disgusting

Pros: Great location to anywhere you need to be. Walk to restaurants & the Falls. So clean & comfortable. Will stay there again.

Cons: Nothing

Pros: Great breakfast. Location. I¿ve machine on each floor

Conveniently located in the middle of shopping, restaurants and walking trails. Would definitely stay again.

Pros: The room was nice and clean. After a day at Lava Hot Springs, coming to our room was a great end to our day, comfortable.

Pros: Cleanness, friendly staff and access from freeway and free parking. Close proximity to gas, restaurants and Walmart.

Cons: Breakfast served between 6 to 10 am and everything will be empty by 8 am and hardly have anything available after that. Gets pretty crowded on Weekends and not enough place to sit.

Pros: This hotel was a nice treat for the area. I would say this is a top-notch hotel.

Pros: Clean and quiet

Pros: Everytime I stay in Idaho Falls, in the last four years, I stay at this Hampton Inn. It never lets me down.

Pros: Lication

Cons: The room was filthy and we had to change our own sheets. There was no hot water when I showered at night. The electricity went off the morning we were trying to leave the hotel and the elevators and hall door locked. The staff didn¿t seem to care.

Pros: The area its in

Cons: Getting ripped off by the night front desk

Cons: Hot tub needs a good cleaning and chemicals checked

Pros: The location is close to airport. Room was of decent size.

Cons: 1. The thermostat was malfunctioning. I set to 74, but the room temperature would fluctuate between 68 and 74! 2. I found someone else’s grey hair by the basin. 3. The bathroom light went out of order and someone had to come to my room to

Cons: There was hair in my bed from the previous guest, so I’m assuming the bed sheets did not get changed. Not a great thing, since we’re in the middle of a pandemic...

Pros: Close to where I needed to be.

Cons: 3 nights and they never came in to replace toiletries or towels. Had to ask for towels twice, one night waited till 11pm for maintenance and they never showed so I had to ask the next morning for towels.

Cons: The fridge in my room was not working and the staff told me 'small fridges do not cool well'. I found this ridiculous. I would have preferred if they acknowledged it and given a discount because a working fridge was a reason I chose a 3 star hotel.

Cons: I had had high expectations as I stated that Hamilton Inn across town the week before. I paid more for this one and it was lower quality. Something was wrong with the room. It kicked in my allergies in a big way. The ac was rattling very noisy.

Pros: Cleanliness and healthy breakfast choices

Cons: They charged my Amex tied to my Honors account and I paid Kayak too. Waiting for the refund

Cons: PERSON ABOVE ME WAS VERY NOISY. I SAW THE MANAGER IN THE HALL AND ASKED HER TO TAKE CARE OF IT AND NOTHING HAPPENED. I WAS EXHAUSTED FROM A 12 HOUR DRIVE. THE PHONE IN THE ROOM DIDNT WORK WHEN I TRIED TO CALL AND I WAS TOO TIRED TO GO BACK TO THE FRON DES

Pros: Location, near green belt park.staff were great,thank them for me!!

Cons: Bathroom terrible, very small. They only put 2 towels in room,and of very poor quality. There is no book in room to tell you about the pool or the morning breakfast so you are not sure what hours they are open or what TV channels are available.

Pros: Breakfast bar was excellent with a variety of breakfast Staples - eggs and sausage, biscuits and gravy, fresh fruit, cereal, warm oatmeal and lots of toppings. Location is close to freeway and downtown without being inside the, at times confusing or crowded, one way grid. Plenty of good eats close by. Nice views of the Falls and LDS Temple close by.

Pros: The breakfast menu was excellent!

Cons: The sheets did not get changed, the counter in the bathroom did not get wiped down and a dirty towel was left behind in the room after the housekeeping staff was done with the room.

Pros: Quick check-in. Clean room.

Cons: The room had a very strong flowery deodorizer smell that was overpowering. It gave me a headache and kept me awake. This is not a good hotel for those that are sensitive to artificial fragrances.

Pros: Hotel was clean and convenient

Cons: I had a trailer behind my car, there was no place to park on the property. I got placed in a room above the front door, my window looked at the front awning, and I had to listen to the front doors slide open and shut all night. Horrible free breakfast.

Pros: Bed very comfortable, breakfast was excellen. Place, was very clean, great value for the money. I will be staying again

Cons: Nothing to report

Pros: very rude would not listen to why i was canceling,i asked for a refund said no refunds allowed will never stay at one again 115.00 in the wind i will tell everyone i know not to use this hotel thank you

Pros: Rooms were clean, easy access to amenities

Cons: Fresh cut up fruit would have been nice at the breakfast, for diabetics there didn't seem to be a lot of choice.

Cons: The matress was uncomfortable. It was way too hard.

Pros: staff was pleasant especially the bar tender Ray.

Cons: The food was below standard for this upscale hotel. Sheets didn't fit a king size bed.

Pros: The breakfast exceeded our expectations.

Cons: The TV didn’t work when we arrived. We requested help and they did come and fix the problem

Pros: Everything was amazing

Pros: Outside patio

Pros: Personnel were very friendly and accommodating

Cons: The bed was uncomfortable. Large hole in the middle.

Pros: It was clean and large. We wanted the big suite to Celebrate our anniversary. Sadly we could only get this room through booking so we missed out on our Hilton Rewards points.

Cons: Breakfast was an additional cost, so we passed on it. Should have been included

Pros: The views were beautiful on river side.

Cons: Finding a parking spot if you came in late was frustrating. No continental breakfast only restaurant. There was some dusting that could be done on the ceiling of room.

Great place and beautiful country

Pros: We had a nice view of the river, but not the falls.

Cons: Not the greatest value.

Pros: The location is the best part of this hotel.

Cons: The hot water did not work when I went to take a shower. I ran the water for over 10-mins trying to get it to warm up, which it never did. I went down and told the clerk at the front desk, he did not act surprised.

Pros: The hotel was great

Cons: Nothing

Pros: The room was clean, felt fresh and looked new and modern.

Cons: Unfortunately the toilet ran all night.

Pros: The staff very helpful and very friendly

Pros: The location of hotel and room. Balcony/view of river. Nice landscaping and outdoor space.

Cons: Breakfast was very awkward. Our waiter was annoying and we couldn't get out of there fast enough. He thought he was funny and was not. He wouldn't leave us alone.

Pros: the staff was extremely friendly, the only reason the rating was not worse.

Cons: the "hot tub" was NOT hot, maybe 78 degrees, that's a heated pool in my definition. The jets DID NOT work at all. the bar in the back was never open.

Pros: Good location, clean, nice weight room, friendly staff, clean and comfortable room.

Cons: Nothing

Pros: Staff was so friendly and it was close to everything :)

Cons: N/A

Pros: Location is nice and easy access to the highway, many restaurants within walking distance and the river path right out the patio. Rooms were average.

Cons: We specifically booked this hotel for the pool and it was not available during our stay-very disappointing after being in a car with kids for 8 hours. The menu for the restaurant wasn¿t available online.

Pros: We love the location and ease of access from the freeway.

Cons: Our traveling companions booked a room with two queens and an extra hide-away bed. When we arrived, they only got a 2 queen room. They were told that the rooms with the extra bed were all taken, but that was a lie.

Pros: Location

Cons: We found quite a bit of hair in the bathroom that was not cleaned. It was not just one strand of hair it was multiple hairs found.

Pros: Super clean!!!! Awesome comfy bed and room. I will be staying here again when I’m in Idaho!❤️ Awesome stay during Covid I was amazed how clean it was! 10 out of 10 would recommend!!

Pros: Convenient Location. Shower with no tub was great.

Cons: The two panels of the window were not sealed. The wind blew hard all night causing an eerie and annoying sound from the unsealed window. Having only a desk chair, arm chair, and TV tray were barely adequate. The staff person at checkout was rather curt.

Pros: I love the location of this hotel! Its right on the river.

Cons: The bathroom was quite dirty. The shelves, and shelf fronts are very dirty

Pros: Reception tried to help when I brought my complaint to them

Cons: First, I had to change rooms immediately after arriving due to a fly infestation in the curtains of the first room despite stickers on the doors showing that “this room has been fully cleaned and sanitized.” The second room they put me in, on a different floor, was even worse. I went to sleep right after getting into the room, assuming the issue wouldn’t be in multiple rooms, and got woken up to a fly landing on my face. At that point I started looking around the room and found another fly infestation in the curtains and a bunch of flies in the corner of the room. I checked out early and went somewhere else.

Beautiful place, wonderful setting, staff was very nice and helpful. Ray at the bar was awesome! Great personality and super service. Loved this property!!!

Pros: Friendly staff, well kept hotel, clean rooms and Ray at the bar is great. In fact he saved my life when I choked on a piece of steak and stopped breathing. Hymnic, CPR until medics arrived.

Cons: Just keep doing what you are doing. Great staff and hotel at a fair rate. This is always my first choice when staying in Idaho Falls.

Pros: Clean. Good facilities. Nice staff.

Cons: Oppressively slow internet speeds- even when hotel staff worked on it. This is unacceptable if claiming to be the best hotel for business. I could not do my remote work- very frustrating.

Pros: The bed was fairly comfortable.

Cons: They punish guests who book on Kayak or Expedia by going out of their way to put you in the least accommodating rooms. We booked through Kayak and called the hotel to make sure we had a King room with a pull out sofa. When we checked the young kid at the desk told us they had been given to guests that booked through the hotel. Not cool!

Pros: It's location in the downtown area near the Falls and the river.

Cons: Not having the free continental business is not good. If I'm going to pay $10 for breakfast I might as well so it at the restaurant down the street.

Cons: A standard room, but a horrible night's sleep. The windows rattled so badly because of the pervasive wind that the noise kept both my husband and I awake. Even masking the window noise with a running Dan didn't help.

Cons: Could not control air conditioner.

Pros: Awesome room. Great view. Clean. Friendly, helpful staff. We enjoyed a delicious breakfast in their restaurant.

Pros: Excellent customer service. Welcome reception. Willing to go out of her way to accommodate a guest.

Cons: Made to order omelette for breakfast.

Pros: Breakfast had a lot of choices for kids.

Cons: Nothing

Pros: Easy access from freeway. It is pet friendly and clean

Cons: the cleaner used on the floors caused them to feel sticky.

Pros: All I can say is, the room was quiet, the shower had lots of pressure and hot water. The drain in the shower worked well with no standing water. There was plenty of space to lay out toiletries by the sink. Heat worked well , I had a restful night.

Cons: Could have used more light at the bathroom sink mirror, but that seems to be a very common problem in all hotels.

Pros: Breakfast was great

Cons: Room was really dirty. Bathroom was gross. Toilet has mold in it.

Pros: Location, and very nice continental breakfast

Cons: could use more handicap parking

Pros: My teen age girls just loved the pool. It is the best we have swam in. The water was just right and the hot tub was awesome as well. The breakfast buffet was delicious and the staff were friendly and helpful.

Cons: nope

Pros: I stay in Idaho Falls once a month. I have found my hotel. The room was newly renovated. It was spacious and clean. The bed was comfortable and the bedding was nice. The sitting area was a nice bonus. It's nice for when I come alone or when I am with my husband and son. The staff was very friendly. The room was quiet and very cozy. The location by the freeway is wonderful. It's a great value for the lovely room.

Cons: Only complaint was no breakfast.

Pros: Very friendly staff, the continental breakfast was wonderful.

Cons: The tater tots the second day we¿re not the best they were very overcooked.

Pros: Breakfast was anple the room was clean and comfortable

Cons: Different entrance to room than to lobby. I would request the main building if I stayed again.

Pros: It was very clean. The room was spacious. They had a good breakfast. The staff was nice.

Cons: The air conditioner in our room did not work very well. And the controls were not working. Other than that it was perfect.

Cons: Super Over priced for the star rating due to holiday weekend. insignificant but I was disappointed that the waffle makers were gone. Also they did not extend the breakfast hours during the Long Holiday weekend which made the breakfast area over crowded

Pros: The staff was very friendly!

Cons: The room was really stinky and had visible pet stains that hadn¿t been dealt with.

Pros: The amenities were great!

Cons: Room was slightly warm.

Pros: Room was nice. I was on the 3rd floor which cut out a lot of noise I think

Cons: Location was a bit tough. Hotel was a bit run down in the lobby and front. Front desk staff left much to be desired when I checked in.

Pros: The front desk ladies were struggling with a new computer system however they were very kind and did the best they could with the difficulties they were facing. The beds were very comfortable and the breakfast was great to start out the day.

Cons: The hotel has a new computer system which didn¿t have my reservation and several others which made them over booked. This made the check in process over 2 hours with several angry customers. Made this a very stressful check in.

Pros: Very clean, reasonable price, great staff.

Pros: Great beds, clean, and nice staff.

Cons: Someone needs to monitor the pool ocassionaly. There were so many kids running and screaming and jumping into the jaquzzi, we didn't get in.

Pros: It was great right off the Interstate restaurant in walking distance and very nice people.

Pros: Staff very friendly and helpful.

Cons: Room not very clean,there was trash from previous guest.

Pros: The staff was friendly and got us checked in very quickly. The room was nice and the beds and pillows were comfortable.

Pros: Na

Cons: Our room was alot smaller then i thought.The desk lady was very rude in tip of this our bedrooms the tub was filthy, sheets were dirty it looked like they hadnt been changed for the amount we spent on this.I choose this hotel based on cleanliness. FILTHY!

Pros: Breakfast. 24hr pool

Cons: cleanliness of the pool. I witnessed 3 kids peeing in the pool. Told the manager. She said she would shut pool down. But didn't

Cons: This was our stop to use the pool and re energize. Front seat said pool is only by appointment and all taken. We only seen one group of people go swimming that day. Other then that the pool remained empty the whole time. Waste of money and we had 2 rooms.

Pros: Hot tub and swimming pool!

Cons: The price we were quoted wasn’t the price we had to pay!!

Cons: Shower valve was not working properly.I couldn't take shower. Front desk already knew about it.

Cons: Breakfast area too crowded and layout of food was awkward. Suggest a reevaluation of entire breakfast area.

Pros: Room.

Cons: Room not super clean. Hair in tub and on couch. Fridge/freezer unclean. Empty bottles and trash in corners. Hot tub dirty. T

Pros: Clean, and well maintained

Cons: Hot cookies were advertised, but weren't available. The breakfast was just ok. Rooms were a bit noisy.

Pros: Basic low price

Cons: Nothing special

Pros: We have stayed there many times and always receive the same value and great service.

Cons: Nothing

Cons: We could have used a microwave in the room.

Pros: Breakfast had variety of commonly items. Rules for making the rooms are understandable and appreciated. Comfortable bed and soft towels

Cons: WiFi connection (free) was unstable and requiring continious sign-in

Pros: lovely clean rooms and comfy beds

Cons: Nothing

Pros: Indoor pool and hottub

Cons: No

Pros: How clean the hotel was. It had a clean fresh smell as well. Like the fact we could stream from the TV. And the welcome message.

Pros: Clean

Cons: Price

Cons: Towels inadequate u

Pros: Location

Cons: Dirty bathtub, noisy neighbors!!!!!

Pros: The staff were very friendly and accommodating

Pros: After being up all night with a broken alarm clock, I woke up to my kids crying over ants being in their beds. And let me tell ya, tiny little ants EVERYWHERE!  the receptionist at the time. He was great! The only part that was .

Cons: Worst costumer service from nearly everyone else. I¿ve never had such a horrible experience during a hotel stay. I felt as though they looked at me and treated me as a child as well as the ants don¿t bite so I should have been fine. :/

Pros: Hotel was great.

Cons: The hotel was really great.

Pros: Umm if the staff don't have great customer service then your whole stay is messed up

Cons: Customer service

Pros: Great bed, TV, and desk with microwave and mini-fridge, walk to restaurants.

Cons: next to freeway, poor "sack" breakfast.

Pros: It was clean

Cons: I didn't expect to come back to our room and not being cleaned, and clean towels in the bathroom. No one told us they don't clean the room unless you book for 5 days. I was a little upset about that you should at least put a message in the room.

Pros: The staff was super accommodating. We had a family gathering and used the conference room. We will definitely do more staycations... so much better than traveling in the winter.

Pros: Verry clean.

Cons: Spa did not work.

Pros: Conveniently located right off freeway...lots of restaurants in area...very clean...great breakfast...very professional staff...

Pros: Bed was very comfortable

Cons: thermostat was a pain to adjust

Pros: Clean, comfortable bed, quiet, good breakfast, (best oatmeal ever) whirlpool was great, convenient location.

Cons: no

Pros: Breakfast was great.

Cons: 1. Bed was too soft. Woke with backache. 2. Needed grab bars in the bathroom near toilet. 3. Air conditioner was noisy; woke us again & again. 4. When we booked, we were told room was for 3. Had to pay to change rooms. 5. Internet too weak to get emai

Pros: Room size & Features

Cons: We got a room with 2 beds, One bed was made but sheets not changed and full of someone else's dead skin

Cons: Bed was not good, felt like I was going to fall off. It was lop-sided.

Pros: The complimentary breakfast was fantastic! Tons of selection!

Cons: The bed was not very comfortable.

Pros: clean, tastefully decorated, friendly staff

Cons: right next to Walmart....loud cars/talking in parking lot till 11-12 midnight

Pros: Great breakfast

Cons: Ordered two rooms and we were separated by floors. Would prefer to be right next to each other.

Pros: The grab and go breakfast was great We always stay here when on our way down south

Pros: The soft beds, quite, the friendly staff , it was a good stay

Pros: Spacious room, good breakfast

Pros: Super clean and well located.

Cons: Everything was good.

Cons: Smoke detector was not hooked up.

Showing it's age, but good size rooms, reasonably clean, comfortable bed, great water pressure, and good take out breakfast. For the price you can't beat it in Idaho Falls.

Pros: The room was very quiet from outdoor noise. I Left a special pillow in the room. When I called the office, the lady was very gracious and said she would go right away to retrieve it and mail it to me. I so appreciate her kindness.

Cons: The order of the cleaning solution is too strong. I am very sensitive to oders and most motel rooms are too strong.

Pros: The location and price.

Cons: The decor was so dated and ugly it did not give you a good feeling or tranquility. New curtains, bed coverings would brighten the place up and give you a sense of well being after traveling.

Pros: This was the second time I¿ve stayed here and the front desk staff had been welcoming and very friendly on both occasions.

Cons: N/A

Pros: Price and easy access

Cons: Too many smokers outside, I think probably permanent residents

Pros: Nothing

Cons: Filthy carpet, hard bed, stinky room smell, noisy ac unit.

Pros: Very clean and the room was nice.

Cons: The hallway smelled really bad - like it was heavily fragranced to cover cigarette smoke.

Cons: The beds were very bad.

Pros: Clean, polite, quiet, comfortable. Great and restful stay.

Pros: Clean and friendly staff

Pros: Location

Cons: Bed was hard and uncomfortable, no choices for breakfast as it was the same as last time and only breakfast burritos which I don't eat eggs, and the hot tub was way to go, will stay somewhere else in may

Pros: Great location. Room was clean and comfortable. In spite of COVID restrictions, they provided a bag of breakfast goodies for the road.

Cons: Bed was a little squeaky but not uncomfortable.

Pros: Availability, indoor pool, price

Cons: Sack breakfasts, although it is understandable due to COVID-19, and it is a situation in all motels at this time.

Pros: The amenities, the quality of the room for a reasonable price. The fact that they offered us a very good sack breakfast. Excellent shower and water pressure.

Cons: The room had a peculiar smell at the beginning.

Pros: Large rooms. Plenty of parking.

Cons: Turned on shower and gallons of rusty water came out of faucet. Raging party in the room next to us until midnight. 50+ people running down the hallways acting a fool! Called to complain and the front office did nothing! This place is a joke!

Pros: The clerk was very helpful and patient.

Cons: The room was dirty,smelled faintly of urine, a long black hair was on the bathroom floor, and the entire place was old and dingy. I expected far better from a place using the Wyndam name. I definitely would not recommend it to anyone.

Pros: Good location, friendly staff.

Cons: Bed appeared to be very old and soft. Very noisy from cooling unit and something else that rattled.

Pros: Clean, convenient, breakfast was great. Our kids enjoyed the pool! The price can't be beat for what you get, great value!

Cons: Channels on TV were a little sparse... But we didn't even watch the TV except for a few mins in the morning before breakfast, so it didn't really matter.

Pros: Easy nice people who were willing to help

Cons: Smells of old smoking rooms / buildings

Pros: Nice room

Cons: Too expensive, the shops are out of line. $4 for a bottle of ice tea. Everything was just expensive, $44 steak, $2.50 diner coffee, $12 take out breakfast sandwich. Across the board too spendy. Starbucks outlet prices were normal though.

Pros: Bed was comfy

Cons: Too far a walk to get ice.

Pros: Quiet nice place to stay longer relaxing on the jacuzzy

Pros: Easy check-in, great price, good enough free breakfast.

Pros: The staff was very friendly when I arrived. It had a refrigerator available in the room.

Cons: The "eggs for breakfast" I was expecting were hard-boiled, not scrambled. The cinder block walls I was semi-expecting were every wall (whereas in the photos there was only one picture which indicated that possibility).

Pros: Location

Cons: Noise outside the room woke me up and the walls were so thin the snoring in room next door woke me as well!

Pros: It was very clean. A lot more bang for the buck. Staff was very courteous and the breakfast was ample.

Pros: After reading the reviews, I was a little nervous about staying here. However, check in was very efficient and we were faced with a wonderfully helpful and friendly female on reception. She couldn't do enough for us. The room was big, clean and the beds were comfortable. After staying in hostels, having four fluffed up pillows was blissful.

Pros: Great place to catch some sleep for the night. Breakfast is better than a lot of hotel chains.

Cons: Little outdated

Pros: Well there was no breakfast. If it would of been anything like the coffee they make in the morning it would of been wonderful

Cons: after staying for a certain amount of time I feel you should give us s better deal

Pros: I like there way of beaing really friendly

Pros: I loved the easy access to restaurants and local sites. I am waiting for total knee replacement surgery and I had my lil chaweenie,and I loved the fact that the staff made sure I had a ground level room.

Cons: I had to come home, I would have loved to stay longer

Pros: Clean basic room. Staff was nice and helpful. Good option for this price. Comfortable bed and good shower.

Pros: The hotel was clean located in a great area and enjoyed the pool.

Pros: nothing

Cons: Cleanliness, hospitality, staff concern for us.

Pros: Cleanliness

Cons: No microwave in room

Pros: Great price, good People; good Coffee.

Pros: Staff. Amazingly friendly and so helpful

Cons: Basic. Didn’t look like pictures. Noisy people staying. Right in parking lot

Pros: price

Cons: "handicapped" bathroom/shower did not have a way of sitting down (cannot stand on just one leg).

Pros: Cheap Has Cable Continental Breakfast Pet Friendly Plenty of Parking even for my truck and enclosed trailer

Cons: Rundown Area Constant Railroad Trains Bad Smell Broke Shower Head Uncomfortable Bed Hairs in the bathtub

Pros: I liked that pets are welcome with no additional fees

Cons: You have to ask staff for shampoo. They don't put it in the rooms

Pros: Cleanliness. Maybe the cleanest hotel in Idaho falls.

Cons: No fridge or microwave in the small single rooms. Both of those would make my stay easier.

Pros: Clean, beds were good

Pros: Location and friendly staff.

Cons: This is the first time I have ever had a poor experience at a hotel. The walls were paper thin. You could hear every sound in every room and the hall all night. The room smelled like mildew and urine. The hall smelled like cigarette smoke.

Pros: Convierte Location Clean location Quiet location Friendly staff

Pros: Handy and inexpensive

Pros: Adequate place to stay. For the area price was good.

Cons: We had noisy neighbors above us that dropped something on the floor at 4:38 am. Could also hear them walking heavy before they retired. Insulation not the best.

Pros: Close to the freeway and easy to access

Cons: Had confirmed reservations for two days but was checked out after the first night. We had to haggle to get another room at a higher cost and with less amenities. The hotel staff fixed the price difference at checkout. They didn't explain what happened.

Pros: Very clean and very nice, helpful staff.

Cons: This was the most bare bones hotel I have ever stayed at, ice and soap were the only amenities. It was little more than a dorm room and just as small. I cancelled here and for 15 dollars more got a suite next door.

Pros: Super friendly staff,really clean rooms and for the most part a quiet place to stay

Cons: Not really

Pros: Clean and near freeway.

Cons: Pets-- we could hear dogs barking and see dog fur bits on the hall carpet. No breakfast.

Pros: Nothing

Cons: Everything

Pros: friendly staff

Cons: dirty carpet, no breakfast

Pros: The staff very helpful..help us find our way around town.was very clean

Cons: Tiny pillows and tiny tv and needed another blanket

Pros: It was in the middle of my road trip, and it was at an affordable price.

Cons: No

Pros: Easy highway access.

Cons: No continental breakfast. Even something small like muffins and fruit would be great.

Pros: It was pretty cheap and right off the highway I need to take in the morning.

Pros: There was nothing positive about this.

Cons: I waited nearly 15 minutes for the staff to show up to the front desk. I rang the bell multiple times and the phone even rang a few times with no one coming out to answer or help. Then, a crusty looking man without a uniform showed up.

Pros: Great for the price.

Pros: No frills but the price was right. Super clean and updated. Great mattress!!

Pros: Upgraded facilities. Comfortable beds. Extremely friendly staff (my experience only). Close to Idaho Falls scenic area with lots of food options! Feel like I came out ahead on this one!

Pros: The hot chocolate was awsome for breakfast. The shower was great and room Clean

Cons: It was a good experience but wished it had a breakfast like other ones do

Pros: The location was close to a couple of restaurants. It is in an industrial area so nothing to do close by without driving.

Cons: The staff was not friendly or accommodating. Our room was on the bottom floor. The guest upstairs was so noisy all night long we didn't sleep at all. The air conditioner didn't work. Was the worst hotel experience out of 16 that we stayed at.

Pros: Very nice and clean. We enjoyed our stay!

Pros: The room was clean and pleasant, and the beds were comfortable.

Cons: There was no shampoo in the bathroom! Every hotel I've ever stayed in has had at least one tiny bottle of shampoo, along with the soap, but this one does not, and we didn't realize it until my son was in the middle of his bath. :(

Pros: Friendly staffing, small building so it was easy to maneuver. Easy to book last minute. Clean-ish.

Cons: You get what you pay for. Cheapest hotel in town, super small room.

Pros: Room was clean although Spartan. Good value for the cost. Easy to find.

Cons: Wi-Fi was inconsistent.

Pros: It was NEW ... and most pleasant.

Cons: No breakfast was offered.

Cons: No travel accessories (shampoo, conditioner, hair dryer)

Pros: The room size and cleanliness was great.

Cons: The bed wasn’t very comfortable and moved very easily if we were to rotated in the night. The guests in the room right above ours were running around and jumping off the beds onto the floors way past 10 pm. We had a 3 year old whose bed time is normally 8pm. We told the front desk, they called the room and the sound stopped for maybe 5 minutes. So then I went upstairs to confront the guests and after that it stopped for about 15 minutes. I called the front desk again and they said they would call them again and also offer for them to move rooms. The noise settled down to a tolerable level.

Pros: close to everything I need to be at

Cons: beautiful and so friendly

While the room was clean, the carpets in the hallways and common areas is dirty and very worn. The breakfast was also lacking in quality and selection.

Pros: airport shuttle

Pros: comfort

Pros: Shoron was the best front desk person I ever dealt with very sweet understanding and kinda the room was great the pool hot tub steam room perfect

Cons: I have no complaints

Pros: The rooms were nice, pool and gym area were fun! Breakfast was delicious.

Cons: We liked everything!

Pros: Quiet, very clean. Staff is very professional.

Pros: Good location good service

Pros: The pool was decent, even though they have false hits lied on their website.

Cons: On the hotels website it lists that the pool is open for 24 hours. That is false. They advertise for an amazing breakfast, and it was terrible. The continental breakfast was an embarrassment, and mostly inedible. This hotel should be ashamed if itself

Cons: The cleanliness of the bathroom wasn't the best. The shower curtain was dirty and so was parts of the floor. Also, the building itself was not very sound proof, we heard everything around us all night and early morning. Not really worth the $---+ rate

Pros:  

Cons:  

Pros: Beautiful view of the river and close to everything. Breakfast was very good with lots of choices.

Cons: The hotel is very dated. It was probably built in the 70-80's and has not been updated since. The chairs in the restaurant were original for sure. No stain left on them at all. Couch in the lobby had no "nauga" left in their "hide".

Pros: The location was great and we had a balcony looking out on the river.

Cons: The place is old, and in its day was probably really nice, but there had been no updates. Our toilet hadn¿t even been throughly cleaned, the room smelled like old cigarettes, and the beds were not comfortable.

Pros: Overall it was what I would expect. The rooms were surprisingly large and clean. The view of the river was top notch!

Cons: Staff was rude and very passionate about NOT being able to check in before 4 PM (even though I only showed up 20 minutes early). The pool had a dead spider floating in it. Could use a bit of upkeep, but for the price and location it was to be expected.

Pros: The room layout!

Cons: Hallways were dated and dingy. I expected a made to order breakfast not typical buffet food.

Such a beautiful lovely location, friendly staff, run down in every way. So very sad to see the state of this once beautiful facility.

Pros: Love the location! Great views from the river side.

Cons: Disapointed in the cleanliness. Needs someone who is tall to go around the lights and corners to clean out the cob webs. Literally!

Pros: N/A

Cons: This is not hotel specific but I did have something stolen from my vehicle while parked overnight. They broke into our camper shell.

Pros: Room size, the ladies working the front desk

Cons: Horribly bad breakfast, the best western in Nephi Utah was 100x better. The coffee was like tea the first morning. The bar closed early the night we came in and wasn't even open the next night. Very overpriced for amenities offered

Pros: Room was quiet.

Cons: The temperature of the pool was cool and had insects in it. Continental breakfast was mediocre and we didn't know you had to ask for apple or orange juice. There was no soap dispenser in the woman's bathroom at the pool.

Pros: Location

Cons: Very worn carpeting throughout. In the restaurant, even the duct tape on the steps was very worn. Front desk was very unfamiliar with the facility. She gave us a route to our room which was twice as far as it should have been.

Pros: location, size of room, quietness, comfort

Cons: maintenance was poor- hole in wall of hall, tape on ceiling of room, knobs of air conditioner missing

We were not satisfied with room service since they didn’t come and tidy up the room for our first day and they knocked on our door before our check out time our second day when we still had time to use the room and to rest a little more. The hotel floors were loud and you can hear the other guests upstairs very clearly. We liked the breakfast and non smoking policy.

Pros: Location

Cons: Cleanliness, hotel deteriorated, food area not very clean, swimming pool dirty floors dirty, bathroom dirty tiles in pool falling off, ice machines didn¿t work , also bed box spring broken

Pros: The room was nice

Cons: The hotel is old and dirty. The breakfast was not good. They did not clean my room.

Pros: This is an older hotel but the rooms were extremely large and in spite of it being dated the rooms were very clean.Loved the laundry mat inside the hotel that allowed us to wash a load of clothes before we continued on our trip.

Cons: The exterior concrete all the sidewalks is being replaced and it gives the impression that the hotel is not a good choice which makes you question whether you want to stay. Fxed the concrete and replaced entry carpet. Glad we stayed.

Pros: The room was dated but clean.

Cons: The property as a whole is in terrible condition. Old and falling apart. They had a line out the door at 5:00 p.m. because they could not get the rooms clean. Breakfast was awful. For $--- a night they should feel ashamed. Find another place.

Pros: Location right along the snake river and located adjacent to where I was holding my parent's 50th wedding anniversary party.

Cons: This hotel was extremely rundown. Sidewalks crumbling, weeds more plentiful than grass. Windows not washed. Furniture in the lobby was so rundown you couldn't sit on it. Balcony on bedroom extremely dirty and couldn't be used, even tho it cost more.

Pros: We didn¿t stay here as they were very rude. We called for early check in and the lasdy at front desk was so short and rude! She said our room wouldn¿t even be ready ONTIME and that she didn¿t know when it would be ready. Super unprofessional.

Cons: Upon Arrival I was the only person in the entire hotel with a mask on and there were signs posted asking people to wear masks. They then had a sign posted saying the pool was closed due to Covid to understand how pool closed for covid but not one mask on

Pros: The staff was nice

Cons: The hotel is so full of pet dander, dust, dirt, and who knows what else that within 10 minutes if being in the lobby I broke out in a rash and an hour into being in the room in to anaphylaxis and was covered in welts and had to leave

Pros: The staff really helps to make your stay the best ever

Cons: The pool was closed for covin 19

Although the rooms were clean, the walls, doorways, elevator, and breakfast area, were filthy. Not one person cleaned the tables and a clean place to sit was harder than it should’ve been to find considering how big the area was. I suppose the old saying goes... you get what you pay for.

Facilities are old but ok for the money

Our stay was great and we were very satisfied with our room and the friendly staff. The only thing we noticed was the guest entry way into the first floor hall was somewhat run down. The carpet needs cleaning and the doors need repaired. It is early in the year, just after winter, but the yard will need to be tidied up too. Other than that it was well worth our money and gave us a nice quiet stay.

Cons: They rent their resturant out to somebody and they did not have enough staff to handle the small amount of business in the dining area. I felt sorry for the waitress. She had no help and the kitchen could not put food out fast enough. One in the party wen

Quiet, clean, great breakfast in the house, conveniently close to the airport, close to good restaurants. I can go on and on. Will stay again next time I visit.

Pros: Never again

Cons: Room stunk like old people. Mattress completely sunk in the middle. Horrible time trying to sleep. Ended up on the couch. You can visibly see the U shape of the mattress.

Pros: Close to restaurants. Right on the river.

Cons: The breakfast buffet was janky.

Pros: The room was updated, clean, well equipped and very spacious. The room was the best part of our stay.

Cons: The heater was very noisy. We turned ours off so that we could sleep but were kept up by the unit from the room next to us. Had "tickets" for free breakfast but we couldn't find anyone working in the restaurant. Multiple guests left out of frustration

Pros: Was easy to find and the view of the river was nice.

Cons: It was dirty & in need of updates. There were several big spider webs around the room. Furniture so dusty I wrote a message in the accumulated dust, shower curtain tore so water sprayed out. Bed old & uncomfortable. Staff wasn't friendly at all.

Pros: Location was good and my breakfast was decent.

Cons: The place needs updating. The bed had your feet above your head. The room smelled musty.

Pros: The room.

Cons: Restaurant closed for the 4th.

Cons: Needs upkeep

Cons: This hotel was very run down and security features are very out dated. The hallway walls were dirty and banged up and the carpets and upholstery needs cleaned.

Pros: The view in river

Pros: The view from the balcony

Cons: Pretty much everything! Cobwebs with spiders still there, turn on a light and it pops and smoke comes out!Breakfast is a joke, bowl of yogurt, no bowls out. Potatoes are old and shriveled! Little condiment cups are used for juice. Bird poop on balcony

Pros: Location

Cons: Both rooms I booked had bad cigarette smell and also the breakfast was cold, lots of tables not being cleaned up, maybe they were short on staff.

Cons: Staff was rude. No hot water in the room, when I spoke to the front desk all they could say was they were sorry. They offered no help.

Pros: The hotel was a place to stay. The rooms were clean.

Cons: The hotels cooling system was poor. The halls smelled and felt like a sweat shop walking down them. Although the service was good for the breakfast the food not so much. Juice machine broken.

Cons: Food at restaurant was not good.

Pros: Staff were friendly when approached Maintenance staff repaired a broken doorknob as soon as we reported it.

Cons: - No towels in the room on check-in - Breakfast buffet was poor, had to spit out the potatoes as they were so dry. must have been sitting for hours - The TIP cards on the table are cheesy, and unprofessional - WIFI is a joke, I feel sorry for the staff having to tell customers that it is their computers or software. It isn't it's the hotel's WIFI which works well in the lobby but no-where else. - It's a tired hotel, that needs a major refresh!

Cons: We walked into the 1980s decorated room and saw a layer of dust covering everything...turned a white cloth black as we wiped down counter tops and night stands. Then we saw stains all over the bed spread - we pulled it off only to notice what appeared to be pubic hairs on the sheets. We left and demanded a refund - which two weeks later I still haven't received.

Pros: Location, large room

Cons: Breakfast was terrible, somewhat run down, should be priced in the 59 - 79 dollar range and should be listed as a two star

Pros: The staff was friendly and helpful. The room was very nice and clean. The continental breakfast was good. Although some fruit would have been nice to have too. The room was large and nicely updated.

Cons: A group of people staying at the facility had no consideration for others because they were playing games and being very loud in the hallway. I believe an employee came and told them to be quite because it wasn't long after that they quieted down.

Pros: The location is amazing and the views from the rooms with balconies facing the river are great. The price is fair. Overall, the room was fairly upgraded and nice. We liked that it had a fridge, microwave, and sink.

Cons: Our room (and many others based on grumblings heard around) lacked air conditioning. When we called the front desk the man that came just explained to us how to work an air conditioning unit and after fiddling with it confirmed that yes, indeed, it was broken. He could not fix it though. While I appreciate his mansplaning (it's a thing, look it up) the way the modern marvel of an air conditioning unit works it would have been more helpful if he had fixed it. I would recommend that a hotel that provides 24 hour service have a maintenance person available around the clock. Although, I'm not aware if that is an industry standard.

Pros: I like that the room was big and did have a decent view.

Cons: There are several concerns with this hotel. First, there was not a working thermostat for the room. Instead, you had to operate expand and try to guess the correct speed. Second, I was unimpressed that it was an analog TV. Watching a movie is not an option and the quality of the image was very poor. Third, the overall feel of the Hotel is outdated.

Pros: Our room had everything we could possibly need for a family traveling with an infant. Very accommodating staff. Complimentary breakfast was excellent.

Cons: The only comment I would make is that the chairs on the patio outside our room were a mess with dust and cobwebs, so maybe make it a point to give some attention to the outside every couple of weeks during the summer months.

Pros: Rooms were nice size.

Cons: Staff and their ineptness.

Pros: Pleasant clerks

Cons: Very noisy above us...someone must have walked across the floor for two hours. I finally got to sleep at 2:00 am

Cons: The staff gave us a hard time about the number of people listed in our room. They never bothered to change it and they were going to charge us extra for the continental breakfast! I was not impressed by the staff!

Pros: Room was clean.

Pros: The room was spacious . The AC worked.

Cons: The facility was old and run down. Although the property was advertised as nonsmoking our room smelled like smoke.

Pros: Nothing.

Cons: I didn't get the room that I had booked, and they did nothing to make it right. The beds were rock hard. The breakfast was mediocre, and food wasn't replaced in a timely manner when they ran out. And the staff was unfriendly and unhelpful.

Pros: Staff seemed very friendly and was close to a lot of food options

Cons: the room was dirty but not enough for me to be upset about my stay. i understand they may be short staffed but some thorough cleaning would have still been nice. There was obvious mustard splatter on the floor and random stains on sheets. Also found a random jacket from a previous guest in our room behind the chair

Pros: It was very clean and friendly

Cons: The coffee was awful

Pros: New beds. Mattress was clean and comfortable.

Cons: Old building that they are trying to update. OVERPRICED for location and state of facilities.

Cons: Room had large spots on the carpet. A used Q-tip was on the floor. Bed uncomfortable. No elevator, Had to haul luggage upstairs.

Pros: The room was very clean.

Cons: The location was inconvenient. It's tucked away and in a not so good part of the City. The customer services was horrible and the hotel is in pretty bad shape.

Pros: Large, clean rooms.

Cons: Staff begin mandatory wakeup knocks at 9am. And evey 30 mins after until you leave.

Pros: It was clean, great beds, wonderful helpful staff, and the breakfast wast terrific!

Pros: Courteous staff.

Cons: The room was hot and smelled bad. Air conditioner did not work.

Pros: I found insect in the room When I check in nobody there Ihad to come back again.

Cons: Pretty dirty floor

Pros: Location

Cons: All good

Pros: The room was clean, the beds were comfortable and the staff was friendly.

Cons: The location was very odd. It may have been because of new construction in the area though.

Pros: Cleanliness and friendliness of staff

Cons: None

Pros: The pillows.

Cons: Arrived at 430p & still had to wait another 30mina to check in. Hotel was short staffed. Too much $$ foe the experience. Won't be staying at this particular hotel again.

Pros: Leaving

Cons: Arrived at 8:30 pm- exhausted- our room was FILTHY. It hadn¿t been cleaned. Toilet has disgusting stains that need deep cleaning. Stains on the chair were nasty! 2 story bldg NO ELEVATOR - this is a not a CHOICE hotel. This is a No other choice motel

Pros: Good hotel for the value

Pros: Clean, very friendly staff, nice breakfast

Cons: Very loud shower and flushing noise from upper room. Also, a little to close to highway traffic.

Pros: It lives up to its name. Very comfortable,

Cons: No complaints or dislikes.

Pros: When I spoke to the Manager the next morning, she seemed concerned about my issues. And resolved my problem immediately.

Cons: The checker  seemed to be under the influence of something he was not knowledgeable about the area. His attention span was not quite there. He also double charged me. But I must say he was still polite. My husband and I ended up leaving the place.

Pros: price

Cons: The bed was too firm and lumpy, the shower pressure was week, and the water temperature couldn't get hot enough

Pros: This hotel was very clean. The staff was courteous and efficient. The breakfast was fine. Overall, we were very happy with our stay.

Cons: The pool area was closed for maintenance so we didn't get to enjoy that.

Pros: It was a very comfortable place

Cons: The hallways were scary

Cons: It's not the hotel itself. It's the process. I agreed to pay for a room for my son to travel to a meeting. I reserved the room with my cc#. Pointless!! They made him pay for the room anyway. Refuse to put the charge on my card even though I entered it!

Pros: Good location, great customer service

Cons: Our first room smelled of smoke and mold. Our second room smelled much better, but there was visible mold. This is an old, worn down hotel. It does not deserve a 2.5 star rating.

Pros: Price

Cons: Curtain feel on husband's head shortly after we arrived. Guy from front desk came to rehang. Screws were loose on door lock hardware. Carpet was stained and there was Candy corn under foot stool.

Pros: Decent price, clean room.

Cons: Location was sketchy.

Pros: The staff were friendly and I felt safe there.

Cons: It’s an older hotel in a somewhat run down neighborhood. I was put off by the appearance at first. Our room was on the second floor and there is no elevator. I was ready to turn around and leave. But, the room was clean and it was comfortab

Cons: Location, odors and cleanliness were all much less than expected.

Pros: Terrible

Cons: Hotel staff never at front desk, no room service, no clean room or towels, no toilet paper, crappy options for breakfast.

Pros: No Breakfast as advertised

Cons: Dodge work truck double parked near the front entrance for the duration of my stay, 4 days.

Pros: Check in was a breeze. Thank you.

Cons: It could use some manual labor to fix some of the ceilings.

Pros: The employees were nice and the beds were comfy.

Cons: The room smelled a little funny and the walls seemed very thin because I could hear someone throwing up in the next room and the cleaning ladies talking outside the door.

Pros: The price was fine. Real fast was decent and it was close to shopping.

Cons: No elevators, makes it hard to get luggage upstairs and downstairs.

The place could use new carpet and updated bathrooms. The pool was also not so great, kinda murky...

Pros: Coffee was great, breakfast gives ample options, easy parking

Cons: Rooms are extremely noisy with very thin walls, fixtures were very dusty, beds were squeaky and could do with replacing

Pros: It was as stop over it was good

Cons: Access, in room coffe

Pros: Clean. Convenient, right off freeway

Cons: Yes,very loud local guests, having a party in the pool area. I notified the front desk and they didn't do anything.

Pros: There was nothing to like

Cons: Comfort Inn is not as nice as it used to be. At this particular hotel, the direct tv did not work, kept coming up with a message to call the desk. When I did, I had to reset the tv and it still did not work. We won't stay here again

Pros: Location

Cons: The beds were like wooden planks and the pool was disgusting.

Pros: Breakfast was decent.

Cons: Rooms were older

Pros: Convenient location

Pros: Rooms were large.

Cons: Breakfast was fair. Need more protein (bacon, sausage, something). Biscuits were hard and gravy not very warm. Could not keep up with demand. Kept running out of food.

Pros: Room was good. Breakfast good. Vehicle access good. Location great.

Cons: Room needs some maintenance & could have been cleaner. The staff needs to stop wearing masks, and the plastic partition should be removed. COVID is over--move on.

Pros: walking distance to lots of food and attractions and a good value.

Cons: we had to be moved rooms due to the poor wifi and the hotel could have been cleaner. Just slightly run down.

Pros: nice location with a lot of restaurants within walking distance. Good breakfast.

Cons: I stayed here several times in different rooms and the WiFi was very week which isn’t usually a problem because I have unlimited use on my plan but the cell service was just about as bad for some reason. I’ve stayed in other hotels in the area and haven’t had any problems.

Pros: River view

Cons: Cleanliness not meeting expectation

Pros: The pillows

Cons: The picson theweb weren't accurate.The pool&area werein disrepair,& therewas no muralon the wall as advertised, notables and no good chairs in poolarea, never any pooltowels.Therewasmold in shower in multiple places.TV would not stay bright.awfulbreakfast

Pros: Location, Idaho falls.

Cons: The room had not been cleaned as I found a kid's toy Behind the Chair and I took it to the desk clerk and she did not care. The breakfast what is a poor quality and it was cold and the staff was out of many of the items. And you double billed me.

Pros: Convenient location. Nice looking place on the surface...

Cons: Internet was down the entire time we were there (fortunately only one night). Discovered this was not uncommon. No power or USB outlets next to beds. Mechanical/technical features seemed dated throughout the room. It all reeked of management issues. Avoid

Pros: It was convenient and had easy access to stores & freeways.

Cons: No. Everything was lovely

Pros: The hot tub wasn¿t too hot or too cool.

Cons: Bathroom light didn¿t work in our room. The shower/bath was not clean and had someone¿s hair stuck to the wall. The shower wall had mold growing in the corners and the paint on the ceiling was peeling and had scum on it.

Pros: Great location, beautiful view of the river. Accommodating staff.

Cons: AWFUL showers, back and forth between scalding hot and freezing cold. Broken key card readers, low quality breakfast, outdated, run down swimming area-not one chair to sit in by the pool, old sticky and stained carpet. Too expensive for what you get.

Pros: The room was large and clean. We had a lovely view of the river. The breakfast room was large and the food was good. Plenty of parking

Cons: The ice machines were broken on our floor and the 2nd floor too.

Pros: Location was good. Staff was polite. Was kind enough to give us a better room.

Cons: Dirty bathtub with hair in it. Carpet not vacuumed. Bedsheets had stains in it. Not enough towels. Very poor housekeeping. These people need to be replaced by better ones.

Pros: The hotel was great for the price. Fairly spacious rooms but was running a little under staffed. The pool was fun but pretty cold. The hot tub was great!. We enjoyed our stay.

Pros: The lobby is beautiful

We were in town for a funeral. Had booked one room for family of 5. Website stated two queen beds and rollaway available., but when we got there we were told no extra bed was available. I inquired again 2nd day and that’s when I was told it wasn’t an availability issue, they do not have rollaways at all. All they could do was offer extra blankets for someone to sleep on the floor. I tried twice to speak to a manager on two different days but was told no manager was there. Left my name and phone number for manager to call me. No contact has been made. This is a privately owned hotel and apparently the owner and or management staff do not care. Second complaint… toilet overflowed and when family member requested help, was given a plastic bag to put towels in that were put on floor. No offer to clean Upon returning to hotel and told of this I had to go to the front desk and demand they come and clean the toilet, floor and provide clean towels. Unfortunately it took yet another call to the front desk for this to happen. Meanwhile my family had to go downstairs to use the public restroom. I don’t know if this is their normal but for us, we will not stay there again nor would I recommend it to anyone I know.

the pictures showing it was not even close, really old, outdated, in the industrial park, no park or river anywhere near it, picture on website not even close, no wifi or ability to charge any technology, they had no capability not helpful

Pros: When we tried to go on the internet we discovered it was not working. Later that day I spoke with the lady that was a manager of housekeeping and she said she would get in touch with owner. Within minutes we had internet. Great customer Service on both.

Cons: Being told by the young man at the front desk when I went to let him know the internet was not working and he said it must be my laptop. Manager of house keeping and owner were great and had internet within minutes.

Pros: It was nice on the outside, but it is the inside which ocunts.

Cons: Way over priced for an average hotel.

Pros: The front desk associates were very nice. The location worked well for us.

Cons: The WiFi was really poor. Our trash was only taken out because we called and asked for the trash to be taken out. Our room was not vacuumed while we were there, our stay was a 6 night stay. The wallpaper border above our door was peeling off.

The headboard fell off the wall when we sat on the bed. The furniture did not have drawer pulls. The door knob for the bathroom was falling off the door. The carpet was stained and dirty. The edges of the furniture had all the stain removed and no longer straight.

Pros: The entire staff was incredible. Some issues arose and they resolved them as fast as they could. Would stay there again.

Cons: Met my expectations.

Pros: The staff was mostly friendly

Cons: We arrived at 5:00pm to checkin, we were informed the room hadn¿t been cleaned yet and to come back 30-45 minutes later. When we came back our keys didn¿t open any doors I guess the only good thing was the breakfast staff was nice

Pros: Continental breakfast was good.

Cons: Internet connection was terrible: it is not protected by the password and interrupts easily.

Cons: Yes pricy and toilet wouldn¿t flush. Water in tub backed up. Would not stay there again

Cons: Very dirty, very smelly, would not recommend to anyone

Pros: Everything

Cons: No

Pros: Bed was comfortable, shower worked. Very convenient to downtown, but so is almost every other hotel in town.

Cons: None of the staff was extraordinary, but the least helpful and most unprofessional woman we encountered bragged about the fact that a mass firing would be taking place soon. She¿s related to the owner, so she¿s safe, but I surely won¿t stay here

Pros: Great location and pool open all the time.

Cons: A little more cleaning

Pros: Just needed a place for one night. When I reserved this room, all the other Hotels were filled. It was clean and the staff was friendly. Also, there was a real breakfast! I have stayed in several hotels this year and they have all had bagged breakfast.

Cons: No

Pros: Nice hotel with great views and friendly staff!!

Pros: I did not like anything about this hotel¿ We got there our room was not clean so they had to put us in another room and had no TV, I had no toilet paper holder, it smells like smoke. It was a horrible experience.

Cons: I did not like anything about this hotel¿ We got there our room was not clean so they had to put us in another room and had no TV, I had no toilet paper holder, it smells like smoke. It was a horrible experience.

Pros: The view out of our room was great, and when I called the front desk to complain about the TV in the room next door being so loud that we couldn¿t sleep (which I have never had to do in 40 years of staying in hotels) the front desk person was very poli

Cons: The fact that we could hear the people in the next room as if they were in our room, the windows were very dirty, and check-in was very crowded

Pros: Location was nice and quite. Room was spacious and clean. We enjoyed the hot tub and pool. Staff very nice and helpful. Loved the pictures around and the elk, bear and wolves. Breakfast as good as could be, because of covid rules.

Cons: Was nice but a little outdated, so am I.

Pros: The staff was very friendly and helpful! They truly were glad we were staying with them!

Pros: Breakfast

Cons: The rooms were run down and outdated. There was a lot of noise from people that I don¿t think were guests that kept bothering us all night

Pros: The swimming pool and hot tub and how quiet the motel was

Cons: They gave me aroom with 2 beds instead of one.. The sec bed was not made the right way and had some dirty spots on it. The Bath tub hair in it and not cleaned. I reported it and took pics and showed them and they dis nothing about it.

Pros: Clean, good air conditioning

Pros: The staff was very friendly.

Cons: Our initial room wasn't ready, so we got moved next door. The keys didn't work the 2nd day. The hair dryer in the room didn't work. Exercise equipment didn't work. No wi-fi in the room and the computer in the business office didn't work. Cold food.

Pros: Location and size of swimming pool

Cons: Bathroom was in disrepair with moldy shower curtain and tiles and cracked / missing caulk. Beds were very low and soft.

Pros: Great Location! Room had a good layout. Quiet. Breakfast was good. Staff was nice.

Cons: Room needed to be vacuumed. Wireless was spotty and kept dropping. Pool was cloudy.

Pros: Location was great.

Cons: The rooms were dirty with mold on walls, pool is out of service and breakfast was subpar.

Pros: Location

Cons: Tv didn't work. Hotel is old and tired. Fair but nothing to brag about

Pros: The staff was very friendly and courteous. The room was nicely appointed and clean. The bathtub worked. I had no problems with the wifi. The breakfast had a lot of options.

Cons: The mattresses were really uncomfortable - I could feel every spring.

Pros: Friendliness of the staff.

Cons: The hot tub was murky--almost black--and the jets didn't work. The pool was dirty and there were no towels. The paint was peeling throughout the hotel and our closet door was off its track.

Pros: 24 hour pool

Cons: When we arrived at breakfast around 9am nearly everything was gone. We had muffins and juice and left when we were told most things were out.

Pros: It was available.

Cons: Blood on the curtains, no usb charging on nightstand, a hair I didn't believe to mine in the shower, strange smell (maybe smoke or something else).

Pros: Good continental breakfast!

Cons: Pool area to cold for comfort.

Pros: Staff at Le Ritz handled the problem and made a room available, but charged me again.

Cons: Reservation with getaroom has not been refunded to me. Why Not?

Pros: The staff was friendly and the bed and room was very comfortable. We only stayed one night but left for the rest of our drive well rested.

Pros: Friendly staff

Cons: Everything was great

Pros: comfortable bed, clean room. easy check in.

Cons: Everything was fine.

Pros: I normally don’t write anything but the woman at the front desk here went out of her way with her hospitality and helpfulness and the location and quietness of the area of this motel 6 is phenomenal. Just a quick overnight stay driving through the area was so serene in a way I totally didn’t expect!

Pros: No comfortable chairs to relax in . no in room coffee.

Cons: Easy access to facility. Staff was very nice.

Pros: The room was very clean, the faucet in the bath room sink when turn it on sprays water everywhere, other than tha we enjoyed our stay.

Pros: Pets are always welcome, this location was good and at motel 6 you can count on a room the room to be as expected.

Cons: Bed spread always seems a little light, then I over compensate on the heater

Pros: I was pleasantly surprised at how clean and updated the hotel was.

Pros: location, clean

Pros: Wonderful clean room!

Pros: It had a pool.

Cons: There are no soaps nor tissues. They only included two towels even with an adult and two children.

Pros: The location

Cons: No maid service on 2nd day stay. Beds not made & room not cleaned.

Pros: Staff was amazing - took us in like family.

Cons: People staying on either side of us were really loud and obnoxious

Pros: The price is why I bring my business here.

Cons: I have no complaint.

Pros: Leaving

Cons: Broken mattress, no coffee, filthy rooms

Pros: The front desk staff was Awesome

Cons: The cleaning staff wouldn't Respect the Do Not Disturb sign on the door

Pros: Location and staff

Cons: No tissues or shampoo in room.first time ever .

Pros: Good price for good room and in good location

Cons: No shampoo or conditioner. Smelled like smoke in the hallways

Pros: Next to a restaurant that was better than expected.

Cons: Rate was rather high for what was offered.

Pros: It was as advertised

Pros: Motel 6 was what you expect for a motel 6. A place to crash. Clean enough, comfortable enough, price fair enough, etc. Just know this one had no cameras in parking lot except for the one at parking for registration. Our truck was covered with a tarp and spider Web and everything we had with us was wiped clean, including the tarp! I know, we should have brought it all in with us, but I guess I assumed idaho sounded like a nice, safe state.

Cons: I never put in bad reviews, again, it was what I'd expect, just want to warn others ...do not leave things in ur truck. And I'd be concerned if things inside cuz then they may have broken in. Filed a police report and officer said this is a common probkem...bad guys lookin for drug $$ :((

Pros: Clean and comfortable

Cons: Rooms and beds are small. No lock for bath room door

Pros: Nothing

Cons: Service was awful, beds,floors were disgusting. Service was awful

Pros: Hair dryer And shampoo nothing

Pros: Weird layout. No carpet. Linoleum floors. 60s retro style decor.

Cons: Hair all over the place. In the shower. In the sheets. In the towels. On the floor. On the pillows. So much hair. Otherwise seemed really clean and smelled good.

Pros: The view

Cons: The front desk women were rude and mean. There was trash under the bed. A empty McDonalds French fry container, empty root beer bottle and other miscellaneous pieces of trash. I video documented the trash under the bed. There was only one trash can.

Pros: The room

Cons: The staff

Pros: Everything

Cons: No hot water

Pros: the staff

Cons: the carpet was very stained - very old hotel

Pros: the view of the river was very pleasant

Cons: the toilet was too low, the carpets were dirty & the “breakfast” was laughable

Pros: Breakfast

Cons: older and a little run down

Pros: Terrace and the large room!!

Pros: The beds were very comfortable and the view of the falls from our balcony was spectacular. The sunrise was stunning. The staff were friendly and polite. We were able to step outside the front door and have a morning run on the river.

Cons: The coffee maker in the room was broken. The buffet breakfast was mostly plastic wrapped stuff from Walmart. The hotel used to be beautiful but is quite shabby now.

Pros: I love staying at the Quality Inn by the river. The staff is outstanding. They take great care to ensure I am comfortable. I will stay there again, and again and again.

Cons: No

Pros: Location

Cons: Old hotel

Cons: Nothing it was dirty and since I nooked on here I couldn't get a refund.

Pros: Staff was helpful

Cons: The common areas made me want to turn and walk out. Dirtiest I¿ve EVER seen in any hotel. Unfortunately because of the booking, I couldn¿t cancel

Cons: The room was not particularly clean - there was hair from a previous guest in the tub, food crust on the wall above the nightstand, stains on the walls and floors, and the bathroom smelled like urine covered up with cleaner spray.

Pros: The balcony and the view of the falls was amazing. It was nice the balcony also had furniture and was in great shape.

Cons: No

Pros: Fantastic location & fantastic view! Great breakfast, too.

Pros: um

Cons: This homeless shelter was way over priced for the "quality" of the inn. The beds were clean but EVERYTHING else was filthy dirty with stains all over the carpets, mold in the shower. We prepaid, non-refundable so we stayed. Misrepresented on website.

Cons: The hotel was a little run down. The pool was in extremely poor shape. There was patio furniture in the pool, umbrellas tipped over, weeds, and debris floating in the water.

Pros: Nice large rooms and very nice location.

Pros: Very pleased with our stay at Quality Inn & Suites Idaho Falls. The beds were very comfortable!

Cons: Everything was great!

Pros: Location

Cons: Filthy

Pros: Good breakfast, close to the river walk.

Cons: My 4 year olds eyes got super irritated from the pool chemicals, hotel charged $25 to check out 20 minutes late because we needed to get him a shower. I explained the situation and was still charged.

Pros: nice view of river and easy to locate off freeway.

Cons: dingy furnishings, wrinkled sheets possibly slept on previously but maybe just understaffed, seemed like aging fire trap despite abundant sprinklers... No more than 2 stars.

Pros: The location across from the river was beautiful. It was also great for walking my dogs because a grassy park was just outside the door and across the street. The room was very spacious. The breakfast was great. Staff were fantastic.

Cons: Nothing

Pros: The location.

Cons: It was dated and did not have as many breakfast options as others we stayed at.

Located on Idaho Falls. Perfect location. Staff friendly. Balcony filthy per the multiple cobwebs. Chairs filthy. Interior needed updates. Spots on carpet and sofa. Scratched furniture. Ultra soft mattress. Would not stay there again.

Pros: I liked the location and unique shape. The lobby was inviting too.

Cons: It wasn¿t real clean, the beds and sheets were great but the toilet wasn¿t clean and there were stains on the lounger.

Pros: The location, the staff and the bed.

Cons: It was not clean and very dated. Ok

Pros: Great sized room, great views.

Cons: Just looking a little run down, concrete entryway was patched together, rock and brick falling off of entryway path.

Pros: Nothing

Cons: Sofa in the room was stained. table had scratches, room was not competely cleaned and ir suffucient towels and toilet paper.

Pros: The view

Cons: Very dirty. Mold in the bathroom. The top of the head board was covered in dust. It is in need of a major overhaul.

Pros: I liked the fact the hotel was in a nice area to walk to park and restaurants and the visitor center

Cons: Room should have been cleaner

Pros: Check in was quick, friendly service. Rooms were very spacious.

Cons: Wheel chair ramp not lit very well and had an oval hole in the cement. No lit sign for back driveway.

Pros: Convenient and great location

No refrigerator or microwave. TV remote only worked if you were standing 2’ in froNot if the TV. TV would cut out repeatedly. Rooms need updating.

Pros: The newer lady with tatoes was the nicest one there.

Cons: I paid for good nights rest and got none because the plumbing was broke, the least they could have done was let people. Instead of wasting money there.

Cons: It was loud and dirty, we had to change rooms at 1 in the morning because it was so loud then they put us in a room that was dirty and had blood or something on the couch. Ceilings were open and it was just a very poor place to stay. Never again

Pros: The location

Cons: The hotel is old and falling apart. The bathroom floor was not mopped from the last customer (looked like someone peed on it), the shower rod was falling off the wall. Used to have a great hot breakfast, now it was old and disgusting

Pros: It is a great location.

Cons: It just needs a little updating. I had the heat cranked up to 80 and it didn't seem to warm up all that much.

Pros: Location. Room was pretty big. The view from our room was also nice. Hot tub and sauna were working, but no clean towels were provided.

Cons: Hotel is rundown and falling apart. Sink drain was not draining in first room. Mold was growing where wallpaper border had been removed and no updating has taken place for years. Large cake crumbs in heating/cooling unit. Terrible breakfast! Cold carbs.

Pros: Location, staff upgraded our room when the first key would not work

Cons: old elevators, exterior and interior maintenance, not an especially good breakfast

Pros: My plane arrrived late at night 9:40pm. They clerk put me in a room without curtains. I was getting ready for bed and they had to move me to another had a important business meeting the next day.

Cons: The location by the river is nice

Pros: Nothing

Cons: There is no way this hotel deserves anything more than one star. It's old, dilapidated, dirty, loud, and in need of being replaced. I will not recommend this hotel ever.

Pros: The staff that checked me in was friendly.

Cons: I would not stay there again. The carpet was stained throughout, there were stains on the comforter and bedspread. Room was not clean and had cobwebs. Furniture was outdated. If I had not checked in late and pre-payed, I would not have stayed at the hotel

Pros: The location with a room with a view was awesome

Cons: Staff refused to do anything about the mold I the room, breakfast was ok with cereal and waffles. The property is old and needs some serious repairs.

Pros: Staff was friendly and pleasant.

Cons: Breakfast was very limited, food hadn't been stocked. Room was very noisy, as the balcony door/windows leaked air, and "whistled" all night long. No one slept!!

Pros: Location

Cons: Rooms were dirty and run down. Hair in bathtub drain, spider webs in corners, and large gross stains on couch.

Pros: Nothing

Cons: None

Pros: Ideal location.

Cons: The hotel was very dated. It also was not very clean. Especially the bathroom floor, It had not been swept and mopped in quite some time.

Pros: good location, good price, good view, and good breakfast

Cons: room is too old and not good maintenance

Pros: Hotel staff were nice and polite. Area and view of the falls excellent.

Cons: So sad to see the hotel in such a run down condition . Seems as if no effort and or expense is being put into maintaining the property could be an amazing place if they tried.

Pros: Rooms were nice and had space

Cons: There was no hot water to take a shower. And waited 45 minutes for a front desk person to show up.

Cons: i was first given a room that was not secured, the rooms smell like old urine, tubs were dirty, dirty sheets, fresh blood stains on them. microwave was dirty. house keeping was horrible, spent more time smoking than cleaning.

Pros: Nothing. Room is been very dirty too dirty we left we can't sleep in that filthy room. Very disappointed.

Cons: I didn't like anything.

Pros: Location was good and near most restaurants and some shopping. Breakfast bar was good and girl running it was friendly and accommodating. Beds were ok.

Cons: Elevators had not been working for sometime and difficult going up 3 flights of stairs or higher. Closet door was broken and cut down access to bathroom sink. Older hotel from 60s and no significant upgrades in decor of lobby or rooms.

Pros: It's location, right next to the river and the beautiful Temple

Cons: Old looking rooms and terrible tenants in the next room to us. They were swearing and wrestling and this was at midnight and later, had it been earlier it wouldn't have been so bad.

Pros: Locaton

Cons: This was a 2 star hotel at best. Room a/c didn't cool the room. Noisy, staff was not responsive. A poor experience

Pros: I was very happy with the staff as well as the room.

Cons: I will have to say that I was unsure of this hotel. I booked it online and so when I pulled up and looked at the outside, I began to doubt my choice. As we entered the hotel i was happy to see that the inside was completely renovated. It just proves, "you can't judge a book by it's cover"!!

Pros: Location

Cons: Bathroom wasn't cleaned.

Pros: Loved the location and the view.

Cons: We checked in and went up to our room to find that it hadn't been cleaned yet. We wait just over an hour before it was ready for us. It didn't look like the room had been dusted and the bathroom smelled like it needed a good cleaning. Pool looked like it needed some attention also.

Pros: i liked everything. I didn't stay but the night but the room was huge and beautiful. it had a balcony so I could go outside to smoke. if there is another trip up to Canada , this will be where I will stay. I used to stay at Best Western, but not anymore.

Cons: cant say there was anything!!

Pros: We loved the location right by the snake river and the falls. It was a beautiful place to stay. It was easy to find, right off the freeway. The hotel had good access to everything in town. The staff was very friendly and helpfu. I would recommend this hotel.

Pros: I liked the size of the room and the location.

Cons: nothing that i disliked.

Pros: Staff was nice..that's all!!

Cons: This hotel is overpriced if above $50.00 a night. It is OLD.....rooms are large but OLD. The TV was from the early 80's if not older. It needs to be upgraded in the worst way. Will NEVER stay here again.

Pros: The night early morning hotel clerk was awesome. He went the extra mile to ensure we received the correct room. Good job.

Cons: Called ahead to advise hotel that we would be checking in late at night. The hotel clerk was rude and seemed somewhat annoyed that I was calling regarding a late arrival.

Pros: The room was huge the beds nice slep great

Cons: There grand buffet was not so grand

Pros: Sheets were clean and it was Cheap. They have super creepy pictures on the wall in the lobby/elevator area, which was hilarious.

Cons: Stopped here for our first night on a long trip. The walls were like paper you could hear everything in the hallway. It was so loud. There was a small child was opening and slamming doors repeatedly, it's mom thought it was funny and started chasing the kid up and down the hall yelling "boo". Staff didn't do anything about it. Didn't stop until 11:30pm and started again the next morning at 7am. Horrible night's sleep made my husband grumpy for the rest of our trip. Would spend the extra money to stay anywhere else next time.