The lady who checked us in was kind and understanding. She's the only reason I did not put 1/10 stars for staff. The rest of the staff was too preoccupied with chatting with each other and coloring with highlighters to tend to their customers' concerns.
Rest of the staff was rude. Room was disgusting. Smelled dirty and musty. There were not enough towels in the room. There was a gross slime covering several surfaces that we had to wipe down. Toilet didn't flush, phone and TV remote didn't work.
It was available
It was available
The price and location is good
It was fine
Close to strip malls easy access off the road
Only two towels in the room.
Located where I needed to be
The sheets had stains on them. Upon check in the room was not ready.
The room was clean
The lock on our room did not unlock with any keycard given to us. After 10 keycards and an hour of maintenance, we were told that someone at the desk would have to let us in any time we went out of the room. Only the hard copy master key worked.
The lady that checked me into my room went above and beyond! She was awesome
Close to where I needed to be. And it was cheap.
Some lights and outlets didn't work.
I was woken up by a bug crawling on my back at 3:30am in the morning. The floor room felt sticky after shower. Definitely not recommended. Must avoid!!
Pets allowed and location was the only things I can speak positively about.
Air conditioner required serviceman to lower temperature. Was told breakfast was provided but after an hour into breakfast only coffee was available. Stairway doors slams shut very fast and loud, from which I could hear in my room every time it closed.
This Red Roof PLUS+ In Houston, TX is conveniently located in the center of Houston’s Energy Corridor District. Snag tickets to a football game at NRG Stadium, home of the Houston Texans, a basketball game at Toyota Center, home of the Houston Rockets, or a baseball game at Minute Maid Park, home of the Houston Astros. Zoom down the waterslides at Typhoon Texas Waterpark and shop the latest fashions at Katy Mills or The Galleria. Attend an event at Leonard E. Merrell Center or George R. Brown Convention Center. Need to catch a flight? We are near the flights out of George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU). We are also close to the medical facilities at Texas Children’s Hospital West Campus and Houston Methodist West Hospital. After you check in, check out the fantastic amenities our 100% smoke-free, family-friendly hotel has to offer. Connect to our free Wi-Fi and watch your favorite shows with our expanded cable package. Upgrade to one of our Premium rooms where we will have a snack ready for you in your room! Stop by our lobby for a complimentary grab & go breakfast as well as a fresh cup of hot coffee or tea. Make time for a workout in our onsite fitness facility or wash a load of laundry in our guest coin laundry facility. Ask us about our meeting room that can accommodate up to 50 people. One well-behaved pet per room is welcome at Red Roof PLUS+ Houston – Energy Corridor.
Based on 585 reviews
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