The lady who checked us in was kind and understanding. She's the only reason I did not put 1/10 stars for staff. The rest of the staff was too preoccupied with chatting with each other and coloring with highlighters to tend to their customers' concerns.
Rest of the staff was rude. Room was disgusting. Smelled dirty and musty. There were not enough towels in the room. There was a gross slime covering several surfaces that we had to wipe down. Toilet didn't flush, phone and TV remote didn't work.
It was available
It was available
The price and location is good
It was fine
Close to strip malls easy access off the road
Only two towels in the room.
Located where I needed to be
The sheets had stains on them. Upon check in the room was not ready.
The room was clean
The lock on our room did not unlock with any keycard given to us. After 10 keycards and an hour of maintenance, we were told that someone at the desk would have to let us in any time we went out of the room. Only the hard copy master key worked.
The lady that checked me into my room went above and beyond! She was awesome
Close to where I needed to be. And it was cheap.
Some lights and outlets didn't work.
I was woken up by a bug crawling on my back at 3:30am in the morning. The floor room felt sticky after shower. Definitely not recommended. Must avoid!!
Pets allowed and location was the only things I can speak positively about.
Air conditioner required serviceman to lower temperature. Was told breakfast was provided but after an hour into breakfast only coffee was available. Stairway doors slams shut very fast and loud, from which I could hear in my room every time it closed.
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ Houston – Energy Corridor is located 'in the heart of the dynamic Houston Energy Corridor - home to the world's most powerful energy companies including BP, Shell, ExxonMobil, ConocoPhillips and Mustang Engineering. The hotel is right off of Interstate-10 West and minutes from Texas Children's Hospital, City Center, Memorial City Mall, Katy Mills Outlet and the Galleria. The thriving Katy community is less than three minutes away and offers an abundance of restaurants and neighborhood retail shopping. This West Houston hotel is also convenient to many parks, golf courses and entertainment complexes including George Bush Park, Merrell Center, Marq*E Entertainment Center, Toyota Center, Minute Maid Park, Reliant Stadium and Sam Houston Raceway Park. This 100% Smoke-Free Red Roof PLUS+ has been renovated and features free WiFi, an elevator, interior and exterior corridors and a fitness room. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! Selected rooms offer microwave & refrigerator units. Experience our complimentary coffeehouse-style coffee and tea and grab-n-go breakfast in the lobby. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music and games. In-room safe available for a nominal fee and one well-behaved family pet per room is welcome.
Based on 612 reviews
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