Very bad location, so many sketchy things going on, this hotel needs rebranding to a quality inn, has nothing to do the name Hyatt I’m used to
3 stars
Hyatt Place Houston-North
Photos of Hyatt Place Houston-North
Overview
Hotel with free breakfast, near Greenspoint Mall An outdoor pool, a fitness center, and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and concierge services are onsite. Hyatt Place Houston-North offers 126 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.
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Amenities at Hyatt Place Houston-North
- Outdoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
- DVD player
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Seating area
- Telephone
- Storage available
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Free airport shuttle
Bathroom
- Hairdryer
- Private bathroom
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Hyatt Place Houston-North
6.1
Okay
1381 verified ratings
Wonderful
511
Very good
142
Good
153
Okay
89
Fair
117
Mediocre
76
Poor
293
Summary of reviews
Guests say
Overall, guests appreciated the cleanliness of the hotel and the friendliness of the staff, with many citing their experiences as clean and comfortable. However, there were significant complaints regarding the service, including understaffing and poor customer service experiences. The breakfast offerings were acknowledged positively, but some guests expressed disappointment with the lack of free breakfast and the quality of food provided. Concerns were raised about the comfort of beds and the state of the hotel amenities.AI-generated from customer reviews
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Score by provider
5.7 out of 10
1 review
8.7 out of 10
9 reviews
All reviews
Pros (+) Everything was clean! Bed super comfy
Pros (+) It's a very convenient location, rooms are clean and spacious. Great value for the money.
Cons (-) nothing really not to like, overall it was a pleasant experience and this trip was only a couple of days. But a quick note that the area in general is not a very safe area, so don't recommend walking around.
Pros (+) We experienced outstanding customer service during our stay. There was a young man, Johnny, who worked at the front desk and was particularly attentive to our needs. The breakfast workers- Ms. Loretta and Mr. Keith were very friendly and helpful. Our shuttle drivers were also very accommodating. The facility was very clean and comfortable, but the people who worked there by far made it a great exp...
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Pros (+) I enjoyed the stay at the hotel for a number of reasons. The main reason was the front desk employee. "Summer" was very friendly and helpful as soon as I walked in the door. Not only was I greeted by a smile but she took the time to give me directions and locations of some key places that I needed. I felt kind of bad for asking so much but she did not seem to mind at all.
Cons (-) House keeping would come by and check to see if someone was in the room before check out time. I use that time to sleep.
Pros (+) free airport shuttle, staff packed us a breakfast bag to go since we had to leave before hot breakfast was served. Clean.
Cons (-) comforters had seen better days...were very worn down. Further from airport than I would've preferred.
Pros (+) Everything Was On Point For The Price I Thought I Would Be Treated Like A Knighr But Instead I Was Treated Like A King!!
Cons (-) Everything Staff & Breakfast Were Great
Pros (+) Staff goes extra mile in friendliness and courtesy.
Cons (-) Facility needs some cosmetic updates. Example - newer air conditioning units in rooms. Our room had black stains on carpeting in front of sink ( ink?). We reported it.
Cons (-) It took 3 calls down to front desk for my friend to get an extra blanket to the room. Not sure why someone could not just bring it up the first time....other than that, everything was great! :-)
Pros (+) From the staff at the front desk to the cooks in the kitchen for breakfast, everyone was so friendly. They truly went out of their way to make myself as well as the other guests comfortable. I had an interview near the airport and I had no idea where I was going. The free shuttle not only took me there, but knew what roads were closed and what entrance to use.
Cons (-) There was nothing I didn't like. It was a great hotel for a quick business trip. It wasn't the Ritz or anything, but it was clean and the staff was amazing.
Location
300 Ronan Park Place, Houston, TX 77060
What's nearby
- Memorial Park20 km
- Houston Arboretum & Nature Center20.1 km
- Minute Maid Park21 km
- Rothko Chapel22.7 km
- Menil Collection22.7 km
- Gerald D. Hines Waterwall Park23.6 km
- Contemporary Arts Museum24 km
- Museum of Fine Arts24.1 km
- Holocaust Museum Houston24.1 km
- Children's Museum24.4 km
- Houston Museum of Natural Science24.5 km
- Museum of Health and Medical Science24.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hyatt Place Houston-North
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 6.6 |
|---|---|
Distance to city centre | 20.8 km |
Nearest airport | Houston George Bush Intcntl |
Distance to airport | 7.5 km |