Aqua Palms Waikiki
7.6
Good
| Cancelon | $168 |
| HotelTonight | $188 |
| Booking.com | $189 |
Rooms
Double rooms
$168+
King rooms
$227+
Leisure rooms
$219+
Reviews
Pros
Cons
Traveller rating
Time of year
Traveller type
Show reviews that mention
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GoodNov 2016
7.1Not bad except for...
The power cut out on us. We didn't have power for the last night of our stay. Since the power was out we didn't have hot water either. The hotel is planning to issue a refund for the last night.
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ExcellentAug 2016
8.5
Solid place as a homebase
Friendly front desk, better rate than surrounding hotels, clean and easy. stayed for one night, barely spent time at the hotel proper, but room got really dark and we were able to sleep in till 11am after a late night, no problem. Pool looked small but nice, never got to use it.
Bellman was slightly odd helping me with my bags to the car (it was waiting just beyond the boundary of the hotel) but he still did it! Couldn't tell if he was joking or not (afraid not). Front desk said it would be no problem, though, so that was another plus on the service.
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GoodDec 2015
7.1
Friendly staff
The friendly staff and very helpful.
Parking fee is way too high. The parking entrance way is steep. It was kind of scare because my rental car almost did make it up all the way. It would be nice if it's a little lower.
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OkayNov 2015
5.4
location is nice
additional fees was not readily include in pricing, so the cost advertised is not cost charged.
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OkayOct 2015
4.5
No A/C and terrible customer service at the front
The location was good and the hotel was nice overall. Despite it's size, the room was pretty nicely laid out.
The room was very small. The A/C had failed. I knew something was up because the check in process was painful and there were lots of other upset customers. What really made me angry was the way the clerk checked us in completely without mentioning the problem. After she handed us our keys she casually mentioned that there wasn't any AC and it would not be fixed anytime soon. There was no offer to compensate for this. Later we approached another clerk with a complaint and were were told that they were attempting to place customers at other Aqua properties. It seemed that they only did this if you were very persistent. At that point we ended up stuck with the room because they never followed up on our request. The thing that really upset me the most was indifferent nasty attitude displayed by the first clerk. I might have had a different experience on a another day, but this time turned me off completely. There a lot of other fine places to stay in this price range. I won't risk coming back to this chain.
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ExcellentApr 2015
9.4
Charged for 40 dollars of amenities we didn't use ie tv wifi etc
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OkayAug 2014
4.3
Friendly staff
Outdated, few amenities, drab
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ExcellentJul 2014
8.3
If not looking to be on the beach - this is a great location.
Furnishings are dated - definitely can use an update!
About
Overview
Find a peaceful and refreshing vacation retreat at Aqua Pacific Monarch in the heart of exciting Waikiki. We're conveniently located within short walking distance to premier shopping, dining, and famous Waikiki beach. Our accommodations offer spacious Studios and 1-Bedroom Suites, each equipped with kitchenettes or a full kitchen, and a balcony. For the ultimate experience, choose an ocean view category for sweeping views of the Pacific Ocean. Our Waikiki hotel offers you the best of island style living.
SabreDirect
Features
Things to know
- Beach nearby
- Great shopping
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Photos
All photos (12)
Bathroom (1)
Bedroom (4)
Building (1)
Front desk (1)
Building (1)
Front desk (1)
Living room (1)
Lobby (2)
Pool (2)
Location
Most popular landmarks
- Fort DeRussy 0.7 km
- U.S. Army Museum 0.7 km
- Magic Island 1 km
- Kuhio Beach Park 1.8 km
- St. Augustine by-the-sea 1.9 km
- Honolulu Academy of Arts 2.5 km
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