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|Distance to city centre||1.8 km|
|Distance to airport||13.8 km|
Time of year
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as handy to where I wanted access
Cold room service from the restaurant
kindness of Mr. William Sun. He took a good care of me
Not too crowded
Smoky room; unclean windows; inefficient front desk staff.
Comfortable bed, clean rooms Staff in restaurant serving buffet was friendly , efficient. Food in buffet was delicious. Good variety. Staff in Chinese restaurant was slow to respond, food took a long time to be served. Love the gym. Very well equipped & clean. Liked the small room to practise my yoga. Yoga mats available. Liked the indoor pool & jacuzzi .
Check-in staff took a long time to check us in. We checked in & out on different days (12, 14, 16 Aug) during the week & the process was different each time. But always taking at least 20-30 minutes. They either couldn’t find my booking or seemed to have difficulty with the whole process ... perhaps you need to have a proper system that all staff can follow ? The staff also cancelled my booking on 14Aug, just because my surname was the same as my friend’s. My friend cancelled one room but the staff cancelled my room instead! They insisted that it was me who sent the email to make the cancellation. Couldn’t they read that our names are different? Also at check in, the first 2 occasions they did not ask for visa but on the 3rd occasion on 16Aug they asked for visa. Why the difference in the process ? On 12 Aug , we ordered drinks at the lobby. The staff did not know how to prepare a Shirley Temple and a Florida. They took more than 30 minutes to prepare. We saw them referring to a ‘recipe book’ to check. When they served the drinks, they could not tell us which drink was Shirley Temple and which one was Florida. Please ensure your staff gets the right training. On 12 Aug, our room was also not properly cleaned. The staff cleared the bin in the bathroom but not in the bedroom. They also did not replenish the tea/coffee. The fridge was locked as well and we had to call to get it unlocked . I think once your staff at check in gets proper training for a faster more efficient check in process , it will certainly make the stay at Sheraton a much better one ! Thank you !
Room, facility like Gym
Service is poor. Towels taken away was not replaced. Restaurant staff were average, not service incline. Food at the counters were taken away without giving ample time for diner to eat. Overall, bad customer experience.
Situated just under 400 miles from Beijing, the city of Hohhot is the gateway to Northwest China, and a regional hub for politics, economy, culture and transportation. It's also famed for its landmarks, ranging from natural scenic areas to historical and cultural sites. Sheraton Hohhot Hotel is superbly located for both business and leisure travel, just 20 minutes by car from Hohhot Baita International Airport and within walking distance of the railway station. A warm welcome awaits you here, where you'll find all the comforts of home in our spacious guest rooms and suites. Make yourself comfortable with complimentary Wi-Fi, the Sheraton Signature Sleep Experience and inspiring views of Hohhot. With six event venues and comprehensive planning services, we're ready to host your event or special occasion. Enjoy total relaxation at our indoor swimming pool, or gather together for a taste of a wide range of cuisines from here in China and all over the world at one of our restaurants and lounges.
based on 1,255 reviews
Things to know
- Spacious rooms
- Professional service
- Comfortable beds
Policies vary by room type and provider.
FAQs when booking at Sheraton Hohhot Hotel
Where is Sheraton Hohhot Hotel located?
Sheraton Hohhot Hotel is located at No 5 Ying Bin North Road Xin C, 1.8 km from the centre of Hohhot. Inner Mongolia Museum is the closest landmark to Sheraton Hohhot Hotel.
When is check-in time and check-out time at Sheraton Hohhot Hotel?
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Hohhot Hotel.
Does Sheraton Hohhot Hotel offer free Wi-Fi?
Yes, Sheraton Hohhot Hotel offers free Wi-Fi.
Does Sheraton Hohhot Hotel offer free parking?
Yes, Sheraton Hohhot Hotel offers free parking.
Does Sheraton Hohhot Hotel offer free airport shuttle service?
No, Sheraton Hohhot Hotel does not offer free airport shuttle service.
How far is Sheraton Hohhot Hotel from the airport?
Sheraton Hohhot Hotel is 13.8 km from Hohhot. Sheraton Hohhot Hotel is 125.8 km from Ulanqab.
Can you bring pets to Sheraton Hohhot Hotel?
No, pets are not allowed at Sheraton Hohhot Hotel.
Does Sheraton Hohhot Hotel have a pool?
Yes, Sheraton Hohhot Hotel has a pool on-site.
Most popular landmarks
- Inner Mongolia Museum 0.7 km
- Xinhua Square 0.7 km
- Hohhot People's Stadium 1.8 km
- Qingcheng Park 1.9 km
- Inner Mongolia University 2.1 km
- Inner Mongolia Normal University 2.5 km