Miyajima Grand Hotel Arimoto

The location is excellent and the staff are so friendly, polite and obliging. The tatami room was beautiful and comfortable with very nice touches. The cleaning staff do an amazing job tidying you room when you go out and making everything fresh and clean. The clothes provided were very nice and the overall atmosphere was very calming and warm.

Only 2 small things. The room was at the end of the hotel, so when we tried to use the indoor shower or bath, the water was cold when we turned on the hot tap. I asked reception what to do and they said to just let the water run for about 10 mins. It never became properly warm even after for letting it run for 40 mins, only slightly less cold. I felt bad having to waste that much water. The water in the private open air hot tub had no issue with hot water, that was fine. There was also hot water at the public bathing section which was also very nice. After making the booking which included meals, I requested a vegetarian option. They told me it would be an extra ¥3300 per day for going off menu which I thought was expensive but I accepted. However it was very disappointing when the main course with rice came out, they just served me plain rice whereas my partner was served a substantial protein. I thought that was very bad value for the extra money I paid.