3 stars
Phoenix Palace Hotel Hanoi
Photos of Phoenix Palace Hotel Hanoi
Overview
Hotel with free parking, steps from St. Joseph's Cathedral of Hanoi Along with a restaurant, this smoke-free hotel has a business center and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Phoenix Palace Hotel Hanoi offers 26 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Phoenix Palace Hotel Hanoi
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Bathroom
- Yukata (Japanese bathrobe)
- Hairdryer
- Bathrobe
- Private bathroom
- Shared toilet
- Shower
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Disabled access
- Lift
- Accessible by lift
Dining
- Electric kettle
- Restaurant
- Food can be delivered to guest accommodation
- Minibar
- Tea/coffee maker
- Kettle
- Coffee machine
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Things to do
- Gift shop
- Bicycle hire
- Cooking classes
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Workspace
- Desk
Family friendly
- Babysitting or child care
Reviews of Phoenix Palace Hotel Hanoi
7.5
Good
898 verified ratings
Wonderful
437
Very good
167
Good
114
Okay
65
Fair
49
Mediocre
27
Poor
39
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting its proximity to attractions and restaurants. However, many reviews highlighted significant issues with cleanliness, including dirty bathrooms and unkempt rooms. Service was also a concern, with reports of rude staff and poor management. Overall, while some guests enjoyed their stay, many expressed disappointment in the hotel's condition and service quality.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.5 out of 10
341 reviews
7.3 out of 10
68 reviews
Location
27 Phu Doan Street, Hanoi
What's nearby
- St. Joseph Cathedral157 m
- National Library of Vietnam0.4 km
- Hoa Lo Prison Museum0.5 km
- Hoan Kiem Lake0.5 km
- Hanoi City Centre0.6 km
- Vietnam Military History Museum0.8 km
- Dong Xuan Market1.1 km
- Hanoi Citadel1.1 km
- Hanoi Opera House1.2 km
- National Museum of Fine Arts1.3 km
- Temple of Literature1.3 km
- National Museum of Vietnamese History1.4 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Phoenix Palace Hotel Hanoi
Low season | High season | Average price (weeknight) |
|---|---|---|
July | July | $34 |
Cheapest month to stay with an average 0% drop in price. | Most expensive month to stay with an average 0% rise in price. | Average Sun - Thu price over the last 2 weeks. |
When to book a room at Phoenix Palace Hotel Hanoi
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in HanoiGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7.6 | 3.5 km | Hanoi Noibai | 21.7 km |
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