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Phoenix Palace Hotel Hanoi
3 stars

Phoenix Palace Hotel Hanoi

27 Phu Doan Street, Hanoi, Vietnam
Hanoi, Vietnam
See location+84 243 928 8268
From
$37
Cheapest

rate per night

7.6
Good
based on 859 reviews
859 reviews
Room type
Provider
Nightly total
Deluxe room
$37
Double room
$57
11 more Phoenix Palace Hotel Hanoi deals
11 more Phoenix Palace Hotel Hanoi deals

Photos of Phoenix Palace Hotel Hanoi

Overview

Hotel with free parking, steps from St. Joseph's Cathedral of Hanoi Along with a restaurant, this smoke-free hotel has a business center and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Phoenix Palace Hotel Hanoi offers 26 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
7.6
Good rating
Based on 859 verified guest reviews

Latest deals for Phoenix Palace Hotel Hanoi

Tue 23/9
Wed 24/9
Deluxe room
1 queen bed
$37
nightly with fees
bed type unknown
$44
nightly with fees
bed type unknown
$48
nightly with fees
Double room
bed type unknown
$57
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Phoenix Palace Hotel Hanoi

  • Spa and wellness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Flat-screen TV
  • TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Inner courtyard view
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view

Bathroom

  • Yukata (Japanese bathrobe)
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shared toilet
  • Shower
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Electric kettle
  • Restaurant
  • Food can be delivered to guest accommodation
  • Minibar
  • Tea/coffee maker
  • Kettle
  • Coffee machine

Accessibility and suitability

  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Lift
  • Accessible by lift

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Things to do

  • Gift shop
  • Bicycle hire
  • Cooking classes

Pool and spa

  • Hot tub
  • Spa and wellness centre

Outdoor

  • Terrace/Patio
  • Balcony

Health and safety

  • Daily housekeeping
  • Safe

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Reviews of Phoenix Palace Hotel Hanoi

7.6
Good
859 verified ratings
Wonderful
436
Very good
155
Good
101
Okay
63
Fair
41
Mediocre
27
Poor
36

Summary of reviews

Guests say
Guests appreciated the great location and friendly staff, as well as the delicious breakfast options. However, many reviews highlighted serious issues with cleanliness, service, and maintenance, including broken air conditioning and rude staff behavior.
AI-generated from customer reviews
Location8 out of 10
Cleanliness1 out of 10
Service1 out of 10
Sort by:Most recent

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Location

27 Phu Doan Street, Hanoi

What's nearby

  • St. Joseph Cathedral157 m
  • National Library of Vietnam0.4 km
  • Hoa Lo Prison Museum0.5 km
  • Hoan Kiem Lake0.5 km
  • Hanoi City Centre0.6 km
  • Vietnam Military History Museum0.8 km
  • Dong Xuan Market1.1 km
  • Hanoi Citadel1.1 km
  • Hanoi Opera House1.2 km
  • National Museum of Fine Arts1.3 km
  • Temple of Literature1.3 km
  • National Museum of Vietnamese History1.4 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Phoenix Palace Hotel Hanoi

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Phoenix Palace Hotel Hanoi

  • How long should you stay at Phoenix Palace Hotel Hanoi? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Phoenix Palace Hotel Hanoi

  • Where is Phoenix Palace Hotel Hanoi located?

    Phoenix Palace Hotel Hanoi is located at 27 Phu Doan Street in Hoan Kiem, 3.5 km from the centre of Hanoi. St. Joseph Cathedral is the closest landmark to Phoenix Palace Hotel Hanoi.

  • When is check-in time and check-out time at Phoenix Palace Hotel Hanoi?

    Check-in time is 14:00 and check-out time is 12:00 at Phoenix Palace Hotel Hanoi.

  • Does Phoenix Palace Hotel Hanoi offer free Wi-Fi?

    Yes, Phoenix Palace Hotel Hanoi offers free Wi-Fi.

  • How far is Phoenix Palace Hotel Hanoi from the airport?

    Phoenix Palace Hotel Hanoi is 21.7 km from Hanoi Noibai. Phoenix Palace Hotel Hanoi is 94 km from Haiphong Catbi.

  • How does KAYAK find such great Phoenix Palace Hotel Hanoi hotel deals?

    KAYAK scours the web for all room deals available at Phoenix Palace Hotel Hanoi in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix Palace Hotel Hanoi and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix Palace Hotel Hanoi.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.4
3.5 km
Hanoi Noibai
21.7 km

Everything you need to know for your stay in Hanoi

Complete your trip to Hanoi

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