Good to know
|Distance to city centre||3.7 km|
|Nearest airport||Hanoi Noibai|
|Distance to airport||21.2 km|
Time of year
Show reviews that mention
|airport transfer||in 14 reviews|
|breakfast was good||in 58 reviews|
|central location||in 84 reviews|
|clean room||in 90 reviews|
|close to night market||in 30 reviews|
|comforter or blanket||in 6 reviews|
|free upgrade||in 11 reviews|
|grateful for his help||in 9 reviews|
|halong bay||in 14 reviews|
|hotel location||in 100 reviews|
|hotel staff||in 120 reviews|
|marcus||in 21 reviews|
|middle of the night||in 7 reviews|
|old quarter||in 32 reviews|
|really enjoyed our stay||in 11 reviews|
|room is big||in 78 reviews|
|room with a window||in 88 reviews|
This is the seventh time I am staying with the hotel. Hotel has some new staffs, they were very nice and helpful though I miss a few familiar faces. Marcus is always friendly and a joy to talk to. Breakfast menu were a little different from my last stay in Jan 19. Coffee was a bit bland..
The place is getting a little old. Though is not really a big issue, but it depends on individual.
It was very nice hotel located in centre and quite area. Room was comfortable and nice bathtub. Breakfast was excellent buffet as well as cooked by kitchen staff. Reception desks were much helpful. Fast check-in and great service. If I was a hotel owner, I would hire whole staff at this hotel. To the owner of Icon Hotel, they deserve a raise and compliments
The room we had was clean and comfortable. The location is also perfect, as it is right in the middle of the old quarter.
Unfortunately, our bathroom door was broken when we got to our room. So the next morning when I closed the door in the bathroom, I was not able to open it anymore. Luckily, my boyfriend could get someone from the reception to help to break it open. However, this could be a dangerous scenario if someone would have stayed alone in the room, without having someone to get help. I think it is really bad to not fix a door, especially when it was obvious that this door handle was broken. And it would have been nice to receive an actual apology.
We stayed two several nights at this hotel for my girlfriend's birthday. It was perfect stay. Staff was very smart and efficient. We were check-in early on first day without charge. Welcome drink, suggested us useful information for local. Halong Bay trip was arranged by Marcus was the best trip in our holiday. Buffet breakfast was great choice. We were taken care during this time. Hotel location was fabulous and just short walk to main attractions. It is hard to find out any complaint about their service. Good value for money and amazing stay !!
The staff were excellent and a very good breakfast. ⁸
A stay at Icon 36 Hotel & Residence places you in the heart of Hanoi, within a 10-minute walk of Hanoi Old City Gate and Dong Xuan Market. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has facilities measuring 699 square feet (65 square meters), including a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
based on 322 reviews
Things to know
- Clean rooms
- Great reception
- Nice building
Policies vary by room type and provider.
Reviews about Icon 36 Hotel & Residence
Most popular landmarks
- Hanoi Old Quarter 265 m
- Bach Ma Temple 0.4 km
- Dong Xuan Market 0.6 km
- St. Joseph Cathedral 0.7 km
- Thang Long Water Puppet Theatre 0.7 km
- Vietnam Military History Museum 0.8 km
|Hanoi Noibai||21.2 km|
|Haiphong Catbi||94.2 km|