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friendliness of staff fitness restaurants
Breakfast was good
The staff in the breakfast room were shouting orders across everyone's heads. The kitchenette sink had no water running in it. The room overall absolutely stank when we entered and remained that way of an old musky smell from age. The porter only opened the door on one occasion. I expect that from the self-proclaimed "best hotel in the world" to happen every time i enter or leave the hotel. The hotel and facilities are a 4* at best!
Room is large and nice view to new area of Hanoi city
Very clean, helpful staff.no problems at all. Highly recommend
Smelly stuffy room, no fresh air, poor ventilation, much too hot - Slept horribly The fitness center also had no AC. The swimming pool could have been great, except for very uneven water temperatures
With a stay at Grand Plaza Hanoi Hotel, you'll be centrally located in Hanoi, within a 5-minute drive of Vietnam National Convention Center and Lotte Center Hanoi. Featured amenities include a computer station, complimentary newspapers in the lobby, and luggage storage. A roundtrip airport shuttle is complimentary at scheduled times.
based on 135 reviews
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Most popular landmarks
- Vietnam Museum of Ethnology 3.6 km
- Temple of Literature 4.5 km
- National Museum of Fine Arts 4.7 km
- Ho Chi Minh Museum 4.8 km
- One Pillar Pagoda 4.9 km
- Ho Chi Minh Mausoleum 5 km