Midtown Shangri-La, Hangzhou
8.9
Good to know
| Distance to city centre | 3.4 km |
|---|---|
| Location rating | 9.6 |
Rooms
Deluxe rooms
$318+
Reviews
Pros
| "Great location and nice staff." | (in 9 reviews) |
|---|---|
| "Overall a top class hotel." | (in 11 reviews) |
| "Nice hotel, feels great, wonderful breakfast." | (in 21 reviews) |
Cons
| "This is horrible since I requested a non-smoking room." | (in 8 reviews) |
|---|
Traveller rating
Time of year
Traveller type
Show reviews that mention
| bad experience | in 11 reviews |
|---|---|
| bit disappointing | in 16 reviews |
| breakfast was very nice | in 28 reviews |
| close to the shops | in 9 reviews |
| easy access | in 13 reviews |
| excellent value | in 4 reviews |
| good pool | in 13 reviews |
| horizon club | in 10 reviews |
| hotel staff | in 34 reviews |
| kerry | in 5 reviews |
| location is good | in 25 reviews |
| main restaurant | in 8 reviews |
| nice of the hotel | in 23 reviews |
| requested a non-smoking room | in 8 reviews |
| shops restaurants cafes | in 8 reviews |
| stopper of our bathroom sink | in 2 reviews |
| swimming pool sauna | in 9 reviews |
| validate our parking | in 6 reviews |
| west lake | in 8 reviews |
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PoorNov 20191.0
I made a booking for 2 rooms but I couldn't arrive until 2 days later. So I was asked to provide my full credit card details to the hotel to ensure that my family could check-in, which they did. Shockingly, when I returned to Singapore, I noticed on my Citibank credit card statement that someone had fraudulently used my credit card to withdraw cash twice from an ATM HSBC Br located in the hotel when I think I hadn't even arrived at the hotel!!!! I am 100% sure that I did not withdraw from this credit card as I don't even know my own PIN! I have now no recourse!!! Citibank has denied any responsibility and asked me to lodge a police report in China, but I am now back in Singapore! I am a very disappointed customer of MIdtown Shangrila Hotel and Citibank.
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ExcellentNov 201910.0
他和staff and 他和 position
nothing
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ExcellentNov 20199.2
Nice property and friendly staff. Breakfast is good. Room is ready when arrived by noon.
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ExcellentOct 20199.6
Excellent location, walking distance (10-15mins) to the West Lake. Close to local amenities, restaurants and Bars. Buffet breakfast is wonderful, spoiled by options.
Staff needs a bit more training to match the high facility standard.
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ExcellentSep 201910.0
Breakfast was fantastic, a huge choice of food whatever your taste or mood. Great attentive service, fresh delicious food, and so much choice it was easy to overindulge
About
Overview
Midtown Shangri-La Hangzhou is centrally located in Hangzhou, a 5-minute walk from West Lake and 12 minutes by foot from Broken Bridge. Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Hotels.com
Features
8.9 Excellent
based on 8,893 reviews
Location
Wellness
Value
Cleanliness
Things to know
- Friendly atmosphere
- Friendly service
- Great shopping
- Professional service
Check in |
14:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
FAQs when booking at Midtown Shangri-La, Hangzhou
Where is Midtown Shangri-La, Hangzhou located?
Midtown Shangri-La, Hangzhou is located at 6 Changshou Road, Kerry Central, 3.4 km from the centre of Hangzhou. Baochu Pagoda is the closest landmark to Midtown Shangri-La, Hangzhou.
When is check-in time and check-out time at Midtown Shangri-La, Hangzhou?
Check-in time is 14:00 and check-out time is 12:00 at Midtown Shangri-La, Hangzhou.
Does Midtown Shangri-La, Hangzhou offer free Wi-Fi?
Yes, Midtown Shangri-La, Hangzhou offers free Wi-Fi.
Does Midtown Shangri-La, Hangzhou offer free parking?
Yes, Midtown Shangri-La, Hangzhou offers free parking.
Does Midtown Shangri-La, Hangzhou offer free airport shuttle service?
No, Midtown Shangri-La, Hangzhou does not offer free airport shuttle service.
How far is Midtown Shangri-La, Hangzhou from the airport?
Midtown Shangri-La, Hangzhou is 26.9 km from Hangzhou. Midtown Shangri-La, Hangzhou is 102.8 km from Yiwu.
Can you bring pets to Midtown Shangri-La, Hangzhou?
No, pets are not allowed at Midtown Shangri-La, Hangzhou.
Does Midtown Shangri-La, Hangzhou have a pool?
Yes, Midtown Shangri-La, Hangzhou has a pool on-site.
Photos
All photos (57)
Banquets (2)
Bar (3)
Bathroom (4)
Bedroom (19)
Reviews about Midtown Shangri-La, Hangzhou
Location
Most popular landmarks
- Baochu Pagoda 0.8 km
- Broken Bridge 0.9 km
- Wulin Square 1.1 km
- Hangzhou Opera 1.1 km
- Hangzhou Tower Shopping Mall 1.2 km
- Hangzhou China Silk Town 1.6 km
Hangzhou travel guide
Learn about Hangzhou on KAYAK
Getting Around
| Hangzhou | 26.9 km |
|---|---|
| Yiwu | 102.8 km |
| Shaoxing | 48.7 km |
| Tongxiang | 49.6 km |
