Good to know
|Distance to city centre||3.4 km|
|"Great location and nice staff."||(in 9 reviews)|
|"Overall a top class hotel."||(in 11 reviews)|
|"Nice hotel, feels great, wonderful breakfast."||(in 21 reviews)|
|"This is horrible since I requested a non-smoking room."||(in 8 reviews)|
Time of year
Show reviews that mention
|bad experience||in 11 reviews|
|bit disappointing||in 16 reviews|
|breakfast was very nice||in 28 reviews|
|close to the shops||in 9 reviews|
|easy access||in 13 reviews|
|excellent value||in 4 reviews|
|good pool||in 13 reviews|
|horizon club||in 10 reviews|
|hotel staff||in 34 reviews|
|kerry||in 5 reviews|
|location is good||in 25 reviews|
|main restaurant||in 8 reviews|
|nice of the hotel||in 23 reviews|
|requested a non-smoking room||in 8 reviews|
|shops restaurants cafes||in 8 reviews|
|stopper of our bathroom sink||in 2 reviews|
|swimming pool sauna||in 9 reviews|
|validate our parking||in 6 reviews|
|west lake||in 8 reviews|
The bed was amazing and the service
The location was perfect.Staff provided upgrade service with a bigger and comfortable room. All staff were really friendly, helped us a lot. Hope to stay at Shangri-la soon.
If they had washlet that would be better
The location is excellent..not far from Xihu or West Lake, yet close to subway and all conveniences. We loved all about it.
Very good service. Our questions were answered at first,and then gave us some suggestions which were very interesting.
Exceptional location, service & amenities. One of the best overall experiences I have ever had...
Midtown Shangri-La Hangzhou is centrally located in Hangzhou, a 5-minute walk from West Lake and 12 minutes by foot from Broken Bridge. Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
based on 9,059 reviews
Things to know
- Friendly atmosphere
- Friendly service
- Great shopping
- Professional service
Policies vary by room type and provider.
Reviews about Midtown Shangri-La Hangzhou
Most popular landmarks
- Baochu Pagoda 0.8 km
- Broken Bridge 0.9 km
- Wulin Square 1.1 km
- Hangzhou Opera 1.1 km
- Hangzhou Tower Shopping Mall 1.2 km
- Hangzhou China Silk Town 1.6 km